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Communicating in a Health and Social Care Organization

   

Added on  2021-06-14

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Communicating in a health and social care organization

Training on communicationTwo components of communication-verbal and non verbalThe training should initiate with the introduction of the means of communication. Training the staffs how to identify the facial expressions of the patient and to guess his/her needs by intuition. Cultural sensitivity such as maintaining eye contact.

Theory of communication Humanistic theory- This type of communication is based on the psychological status of the patient. Its main element is to provide a patient centered care.Behaviorist Theory- This theory is based on the actions taken on the basis of the changes in the behavior of a patient(Butts and Rich, 2013)..

TheoryCognitive theory-This involves the development of the communication strategies on the basis of the cognitive status of the patient (Butts and Rich, 2013).Psychoanalytical theory- This theory can be used to analyze the mood of the patient and then enhance the interpersonal communication skills.

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