Communication and Conflict Negotiation

Running head: COMMUNICATION AND CONFLICT NEGOTIATION
Communication and Conflict Negotiation
Name of the Student
Name of the University
Author Note

1COMMUNICATION AND CONFLICT NEGOTIATION
Contents
Chapter 1: Developing Self Awareness.....................................................................................2
Identification of the problem:.................................................................................................2
Relevant theories and concepts:.............................................................................................2
Traditional Theory.............................................................................................................2
Avoiding Style of Conflict Management:..........................................................................3
Analysis of the case:...............................................................................................................3
Solutions:................................................................................................................................4
Chapter 3: Solving Problems Analytically and Critically..........................................................5
Identification of the problem:.................................................................................................5
Relevant theories and concepts:.............................................................................................5
Contemporary Theory:.......................................................................................................5
Collaborating Style:...........................................................................................................6
Analysis of the case:...............................................................................................................6
Solutions:................................................................................................................................7
Chapter 7: Managing Conflict....................................................................................................8
Identification of the problem:.................................................................................................8
Relevant theories and concepts:.............................................................................................8
Traditional Theory of Conflict:..........................................................................................8
Competing Style of Conflict Resolution:...........................................................................8
Up-Front Approach to resolve the issue:...........................................................................9
Chapter 10: Leading Positive Change......................................................................................11

2COMMUNICATION AND CONFLICT NEGOTIATION
Identification of the problem:...............................................................................................11
Relevant theories and concepts:...........................................................................................11
Organizational Change Theory:.......................................................................................11
Leadership Theory:..........................................................................................................12
Contemporary Theory of Conflict:...................................................................................12
Collaborated Style of Conflict management:...................................................................12
Analysis of the case:.............................................................................................................12
Solutions:..............................................................................................................................13
References:...............................................................................................................................15

3COMMUNICATION AND CONFLICT NEGOTIATION
Chapter 1: Developing Self Awareness
Identification of the problem:
In the given scenario, I was approached by my colleague, who has taken his friends
for a dinner at an expensive restaurant under the company’s expense, with the request to send
an email to the supervisor, stating that his friends were potential clients. The colleague
requested that I vouch for him, falsely claiming that I was there too in the dinner for the
business deal. The supervisor or boss suspects that the dinner was for a personal meet and not
related to the business and my colleagues wants to use my statement as a proof that the dinner
meeting was strictly professional one and was related to the business conference.
The problem with the scenario is that the colleague of mine was misutilizing the
resources of the company for personal use, which could set a bad precedent for others and
can jeopardize the working and professional culture within the organization. However, since
we worked in the same level, it was a difficult choice for me to reject his idea on his face. At
the same time, I also felt I had the responsibility to discourage such act in the future
(Coleman and Kugler 2014).
Relevant theories and concepts:
Traditional Theory
The conflict theory that I believe is applicable in the given context is the Traditional
Theory. According to this theory, conflicts are often due to the actions of certain individuals
(also called the trouble makers) and leads to bad situations. The theory also posits that
situations of conflicts should be avoided or suppressed if possible in order to prevent their
aggravation and further harm to the organizations processes. This theory supports the