Communication. Content covered . Introduction. . Appl

Communication

Content covered
 Introduction
 Application of relevant theories of communication
 Use of communication skills
 Methods of dealing with inappropriate interpersonal
communication
 use of strategies to support users of HSC services

Introduction
Communication is an essential process at every workplace which
facilitate in delver better and effective delivery of services so
that suitable gain could be impose . In health and social care,
each and every aspect required to communicate properly so that
absolute derivation of outcome could be drawn.

Application of relevant theories of
communication
Anna was a lady whom got suffer from a stroke where a health
and social care setting doctors not respond to much on the
needs and demand of such individual. They prescribed wrong
and unnecessary comments on Anna and her husband and not
respond to provide appropriate diagnose to them.

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 Humanistic theory: In this theory, appropriate analysis of
an individual is must which facilitate in identifying the
major cause.
 Behaviourism theory: This theory define and signify about
the behaviour of an individual properly so that a better
understanding of their nature suppose to be done.

Use of communication skills
Communication skills at health and social care need to be
appropriate and effective in nature so that better and
supportive delivery of services need to get done. Thus, doctors
of HSC need to understand about use of communication skills
properly so that Anna might got the better and supportive
delivery of services.

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Verbal: It is really important for an individual to communicate
their things properly through verbal section.
Listen: Another communication skill is to listen the things
properly. It is really important so that things could be
understand in better manner.

Methods of dealing with inappropriate interpersonal
communication