logo

Communication in a Business Environment Assignment

   

Added on  2020-06-06

13 Pages3716 Words145 Views
Communicate in a BusinessEnvironment
Communication in a Business Environment Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................11.1 communication needs of internal and external stakeholders............................................11.2 Analyse the different communication models that support administration......................11.4 Explain the factors that affect the choice of communication media................................21.5 Explain the importance of using correct grammar, sentence structure, punctuation, spellingand conventions in business communications........................................................................21.6 Explain the factors to be taken into account in planning and structuring differentcommunication media............................................................................................................21.7 Explain ways of overcoming barriersto communicationThere are many barriers tocommunication.......................................................................................................................31.8 Explain the use of communications theories and body language.....................................41.9 Explain proof-reading techniques for business communications.....................................42.1 Purpose and Audience of information to be communicated............................................52.2 Select communication media that are appropriate to the audience and information to becommunicated.........................................................................................................................52.3 Present information in the format layout and style that is appropriate to be information tobe communicated....................................................................................................................52.4 follow agreed business practices when communicating in writing..................................62.5 Style and content of communication appropriate to specific audiences...........................62.6 present written commuinications that are clear, expressed in correct grammar and reflectwhat is intended......................................................................................................................72.7 meet agreed deadlines in communicating with others......................................................73.1 Identify nature, purpose , audience and use of information to be communicated............83.2 Use of language that is correct and appropriate for audience needs................................83.3 Use appropriate body language.......................................................................................83.4 identify the meaning and implications of information that is communicated verbally....83.5 confirm that a recipient has understood correctly what has been communicated............83.6 respond in a way that is appropriate to the situation and in accordance with organisationalpolicies and standards.............................................................................................................9Conclusion ......................................................................................................................................9
Communication in a Business Environment Assignment_2
REFERENCES..............................................................................................................................10
Communication in a Business Environment Assignment_3
INTRODUCTIONIn this report different communication models that support administration are described,along with the use of communications theories and body language. The report will also describeimportance of using correct grammar, sentence structure, punctuation, spelling and conventionsin business communications. Furthermore, the report will determine nature, purpose , audienceand use of information to be communicate.Task 11.1 communication needs of internal and external stakeholdersThe communication needs of an internal and external stakeholders differ slightly due totheir position in relation to the organisation. Stakeholders are any individuals or groups that areinvolved with an organisation. Internal stakeholders need to know the type of business theorganisation is in, specific details regarding the products/services offered, and the correctprocedures to follow in case of a problem.External stakeholders are the people who are affected by the work and activity of theorganisation such as; shareholders, investors, customers, clients and suppliers. These groupsneed to know information regarding the branding, sale and publicity of a product, as well as anyevents and sponsorship involved (Stevenson and Hojati, 2007).1.2 Analyse the different communication models that support administrationThere are a number of different patterns of communication that take place in business.They differ due to the direction and flow of the information. Communication withinadministration can involve letters, meetings, emails, presentations, and memos. The quality ofcommunication influences many different areas of the business, such as working relationshipsbetween colleagues and effectiveness within a team.The star model would be found in all organisations involving teams of people this will ensureconsistent communication, and in turn improve overall efficiency of the organisation. 1.3 Evaluate the effectiveness of different communication systemsWithin my role as Deputy Manager I believe that my communication systems and practices arevery effective. I communicate with my Manager, Care Co-ordinators, Care Supervisors, CareWorkers, Service Users, Social Workers, District Nurses, Occupational Therapists, GPs etc. on adaily basis. I discuss all cases with my Manager. This could be informally e.g. I speak to him1
Communication in a Business Environment Assignment_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Business Administration Assignment - Asda Stores Ltd
|16
|4532
|225

Communicate in a Business Environment - Assignment
|19
|4036
|76

Communicate in Business Environment
|12
|3640
|72

Report on Importance of Effective Communication and Barriers
|13
|3353
|59

Communicate in a Business Environment
|11
|2937
|404

Analyse the Communication Needs of Internal and External Stakeholders
|15
|4285
|223