Importance of Effective Communication in Culinary Industry

COMMUNICATION IN ORGANISATION

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COMMUNICATION IN ORGANISATION
Abstract
Communication is an important factor for success of an organisation. The following report
aims to analyse the importance pf effective communication in culinary industry which nurture
a culturally diverse work-force. The main method under taken for achievement of the aim of
the report is conduction of interview with open-ended questionnaire with a Srilankan
restaurant owner. The findings of the interview highlighted that the X (owner of Srilankan
restaurant) has a culturally diverse work-force with whom he serves culturally diverse
customers and also conductsweekly face-face meetings for the sharing of both positive and
negative feedbacks. The analysis of the interview highlighted the importance of workplace
diversity and how interpersonal communication helps in exchange of negative feedbacks in a
sporting way. At the end, the reports recommends importance of effective negotiation along
with interpersonal communication skills in order create a win-win situation for both the
parties and thereby helping to increase the overall productivity and turn-over of the
organisation.

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COMMUNICATION IN ORGANISATION
Table of Contents
Introduction................................................................................................................................3
Methods......................................................................................................................................3
Findings......................................................................................................................................4
Intercultural communication..................................................................................................4
Meetings in groups.................................................................................................................4
Conflict resolution and trust development.............................................................................4
Meetings and its importance..................................................................................................4
Trust building.........................................................................................................................5
Discussions.................................................................................................................................5
Conclusion..................................................................................................................................6
Recommendation........................................................................................................................7
References..................................................................................................................................8
Appendix....................................................................................................................................9