Communication in Health and Social Care

This presentation explores the use of ICT in the health and social care sector, including the benefits for users, care workers, and organizations. It also discusses legal considerations and provides references for further study.

Communication in Health and Social
Care
Task 3

Table of Content
 Introduction
 Access and use standard ICT software package to support work
 Benefits of using ICT in HSC for users, care workers and care
organisation
 Analysis of legal consideration in use of ICT impact on HSC
context
 References

Introduction
 ICT and other digital technologies have allowed care workers in
ensuring that they are able to communicate with individuals in a
more effective manner.
 This presentation will state regarding various issues and problems
as to inform them which tools they can use at their work place to
make process more effective.

Access and use standard ICT software package
to support work
 ICT is mainly focused on ensuring that sector is able to integrate
new and modern tools of communication, such as internet, wireless
network, cell phone, etc.
 For example there is a software except the cited hardware like Web
2.0, Skype for business and others which ensures that each party is
well informed.
 As well as there are various factors like changes in type of cultural
background which can impact usage of technology.

Benefits of using ICT in HSC for users, care
workers and care organisation
 There are several benefits that are there due to ICT and its
integration into the system of health and social care sector.
 Care workers can use ICT as a way to boost communication with
other parties in order to ensure that they are able to develop better
effectiveness.
 By using ICT, health care organizations will be able to boost their
service practices in order to be more effective. Various special
policies and initiatives will be developed as to train people.

Contd…
 Company will be able to record all the data and analyze it later on
for their own use.
 This assist in passing on benefits to users as well as providers.
 There are reduced chances of failure when it comes to ICT.
 Better support system is enacted.
 There is less level of risk.
 Information is passed on to each and every party.

Analysis of legal consideration in use of ICT
impact on HSC context
 ICT allows in integrating new and advanced technologies within
system.
 As well as it is a way that can be used by managers for ensuring that
they are able to inform each party in a better manner.
 It also assist in safeguarding people interest who are relying on the
HSC services.
 The legislations aids in ensuring that there is a standard form of data
that is used by all.

Contd…
 These are the acts which will be used:
 Data protection act, 2008: Every organisation have to use essential
steps through which they can secure their data.
 Health and safety act, 2008: Another act which is related with
employees and associate is health and safety act which get
incorporated in the year 2008.
 Equality Act 2010: This is stated to be the one which ensures that
each individual is treated in a proper manner.

References
 Moule, P. and Hek, G., 2011. Making sense of research: an introduction
for health and social care practitioners. Sage.
 Reeves, S. and et. al., 2011. Interprofessional teamwork for health and
social care (Vol. 8). John Wiley & Sons.
 Sheldon, B., 2011. Cognitive-behavioural therapy: Research and practice
in health and social care. Routledge.
 Thornton, R.L.J. and et. al., 2011. Patient–physician social concordance,
medical visit communication and patients’ perceptions of health care
quality. Patient education and counseling. 85(3). pp.e201-e208

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