Developing Communication and Interpersonal Skills in ICT

How I used my listening and verbal communication skills.
During class time, I used my listening skills to write down important points during lectures so as
to remember them. In addition to that, my verbal communication skills were used during
presentation of group work.
How my reading skills were used to effectively develop an academic document.
I realized that when one decides to read for purposes related to academy, different strategies are
applied and they are different from those needed when reading as a hobby. For me to develop an
academic document I had to know the style needed for writing the academic document as well as
learning vocabularies that were new. Then I would identify the main points in a text and then
pick the most relevant information for my assignment. Lastly by reading actively and critically,
putting in mind sources of my information and whether they can be used to defend any
arguments made.
Examples of how I used my teamwork skills and interpersonal skills
During group work assignment in this module, we did not get to choose our groups so I had to
work with different people in every activity hence developing my interpersonal skills. This
opportunity helped me to express my ideas as well as listen to other people so that we would
bring in creativity therefore showing me the importance of team work.
Understanding ethical behaviours and legal aspects within the ICT domain.
With the world changing, it requires one to have knowledge in IT but again it comes with it
challenges. Cybercrime has been used to conduct many evils in the society and there are measure
that can be put in place to minimize such threats.
Using diversity and intercultural competency skills to work with staff and students from
different cultures.
To begin with, I had to have an understanding of what culture is and the role it plays in
communicating with people. Then I developed skills that I used to engage with my people from
different cultures. These skills were also used to assist my fellow students in reflecting their
attitudes to racism and to challenge the practices that come with racism.
Work practices and values while in the workplace
The lessons on diversity was really an eye opener. I realized that in workplaces you will always
meet people from different diversities. Having people of different diversity promotes ideas and
ensures that people are open minded. During class groups or seminars, I meet people from
different diversities and I always make them feel comfortable and part of us. This ensures that
communication is easy between us.