Communication Skills for Business Assignment - (Solved)
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Added on 2020-11-23
Communication Skills for Business Assignment - (Solved)
Added on 2020-11-23
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Communication Skills forBusiness
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 Theory of communication.................................................................................................1TASK 2 Oral communication..........................................................................................................6TASK 3 Communication in writing.................................................................................................7Letter..........................................................................................................................................7CV...............................................................................................................................................7Email:..........................................................................................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONCommunication is important for transferring information from one place to another or toperson. Good or two way communication is important in everyone life and organisation becausewithout this no one is able to share their views, opinions and thoughts with others. It includesseveral ways in this such as vocally, written, visual and non-verbal which support individual incommunicating with others (Azevedo, Apfelthaler and Hurst,2012). There is requirement ofproper communication pathway in business organisation for transferring important info and dataas well it play vital role in success of enterprise. An manager in firm must have verbal, non-verbal and written communication skills so they can be able to share required information witheveryone. This assignment explain importance of communication skills and it will assist inachieving pre determined goals and objectives in effectual way. It also through light on severalcommunication theories and model as well system and methods for making communication moreeffectual. Apart from this, it also include oral and written communication by undertaking roleplay, CV, letters, E-mails etc. TASK 1 Theory of communication(Covered in PPT)Theory of communication -There are several theories and models of communication which isimportant for transferring information as well necessary for conveying message to other peoplein the association. It is the duty of manager that they must take care of two way communicationfrom top to bottom and bottom to top. This play important role in maintaining better relationbetween association and its employees. With the assistance of proper communicationcoordination between several staff member is created for achieving common goals and objectivesof business. In simple terms it can be said that it is the ability of particular person for conveyinginfo and message to other peoples in efficient and effective way. There are several models andsystems of communication which can be used in business such as: Communication models - These are conceptual model utilised for explain the human communication procedure.First model of communication was developed in 1948 and the developer is Claude ElwoodShannon. Thus, communication is two way process in which sender and receiver both arerequired for sending and receiving information or messages. In the business communicationmodel, it includes graphical which is used for giving information to each and every person. So
that they will be aware about business operation and decisions making. There are somecommunication model their description is given below:- Shanon and Weaver's information theory model: This model was created in 1948whenClaude Elwood Shannon was writing an article “A Mathematical Theory of Communication”inBell System Technical Journalwith Warren Weaver. Concept of this model is:
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