Communications skills for Business.

Communications
skills for Business

Content covered
 Introduction
 Theory of communication
 References

Introduction
Communication is known as the act of convey meaning from one
group to another with use of mutually understand signs and
symbols. Communication is known as a key element of life
especially in workplace as this help businesses in communicate
any kind of message.

Theory of communication
Communication is known as the procedure in which sender
convey his message to the receiver with help of a
communication tool. Oral and written are the main two type of
communication.

Different models of communication
Shannon and Weaver: This model of communication is given by
Shannon and Weaver. Mainly there are three parts of this
communication model.
Schramm: This is another most popular model of communication
this consists, sender, source, message and receiver.

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Communication system: These are known as the methods which
is use by individuals to carry out communication process.
Main system are given below:
 Email
 Fax

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Process of communication: Procedure indicate how the message
transform from sender to receiver. Sender first encode the
message, choose the communication medium to convey it to
the receiver, sender receive the message and decode the same
as per its own understanding.

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Communication technology and methods: So many methods are
there that can be utilise by sender to communicate with
receiver. Major methods are given below under the
following points:
 Written
 Verbal
 Non Verbal
 Visual

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Benefits of formal and informal communication:
 This increase the effectiveness of communication process.
With this both sender and receiver can interact with each
other in appropriate manner.
 At workplace, this help manager to make the employees
aware about their roles and responsibilities so business can
attain its set goal and objective.

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Principles of effective communication: Various principles of
communication are there which make the communication
more effective help receiver in understand the actual
meaning behind communication process.
 Principle of Clarity
 Principle of Simplicity
 Principle of Accuracy

Barriers to communication: Different barriers are there which
take place when sender carry out communication process.
 Personal barriers
 External barriers
 Organisational barriers

References
 Kurtz, S., Draper, J. and Silverman, J., 2016. Teaching and
learning communication skills in medicine. CRC press.
 Siddiq, F., Scherer, R. and Tondeur, J., 2016. Teachers'
emphasis on developing students' digital information and
communication skills (TEDDICS): A new construct in 21st
century education. Computers & Education. 92. pp.1-14.

Thank You