CE 2.1 Project InformationName of the project:Interactive Voice Response System for Educational InstitutionLocation of the project:[PLEASE FILL]Project Duration:[PLEASE FILL]Organization:[PLEASE FILL]Role and Designation during the time: Team MemberCE 2.2 Project BackgroundCE 2.2.1 Characteristics of the projectThe project is targeted to be used in an educational institution to get informationregarding the student. The project was completely implemented to provide full customersatisfaction, had a lower cost in terms of costing and it could offer newer implementation oftechnology to the field of customer service. The automated device was implemented to provideinformation based on input through the phone keypad. The numbers corresponded to twofrequencies. The frequency when matched with the internal database of the system found put thenumber being inserted. The number was then correspondingly checked with the database againand the corresponding command was executed. The module consisted of a database consisting ofpre recorded information which was common for all the calls being received by the module.Another separate database consisted of the live information which corresponded to theinformation being requested by the caller.

+13062052269

info@desklib.com