(FNSACC408)-Work Effectively in the Accounting and Bookkeeping Industry: Workbook and Assessments

FNSACC408
Work Effectively in the
Accounting and Bookkeeping
Industry
This workbook belongs to:
Version 3.1 Produced 12 December 2018
Copyright © 2018 Compliant Learning Resources. This document was developed by Compliant
Learning Resources and has been edited and contextualised by Inspire Education RTO 32067 for it
student cohorts under license. All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system or transmitted in any form or by any means electronic, mechanical,
photocopying, recording or otherwise without the prior written permission of Compliant Learning
Resources.
Assessment Workbook

Version control & document history
Date Summary of modifications made Version
25 May 2018 Version 1 final produced following
assessment validation. 1.0
1 June 2018 Added Learner Guide Mapping 1.1
30 July 2018 Updated mapping 1.2
17 August 2018 Minor changes in wording and
format 1.3
6 November
2018
Version 2 final produced with the
following modifications:
 Removed Project
Assessment
 Added Case Studies
 Made minor changes to
wording and formatting
2.0
16 October 2018
Document re-branded and
contextualised for Inspire Education
use; content checked for adherence
to current industry standards and
new unit of competency
requirements; modifications to
sentence construction.
3.0
12 December
2018
Changed ‘Restrict Editing’ to ‘Filling
in Forms’
Replaced all check boxes with
Check Box Content Control
Updated all usernames and
passwords
3.1
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
Page 2

TABLE OF CONTENTS
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INTRODUCTION TO THIS WORKBOOK............................4
What is this workbook about?..................................................................4
Context for Assessment......................................................................5
Assessment Requirements..................................................................5
ABOUT THE ASSESSMENTS...........................................6
Assessment Methods...........................................................................6
Resources Required for Assessment.................................................6
INSTRUCTIONS TO STUDENT.........................................7
KNOWLEDGE ASSESSMENT...........................................8
PRACTICAL ASSESSMENT............................................20
Instructions to Assessor.........................................................................20
Instructions to Student...........................................................................20
CASE STUDIES............................................................21
I. Develop Professional Working Relationships.............................21
1.1 Roleplaying Activity................................................................................. 22
1.2 Roleplaying Activity................................................................................. 26
1.3 Email Susie.............................................................................................. 29
1.4 Roleplaying Activity................................................................................. 31
II. Set up and Maintain Work Systems............................................35
2.1 Develop Work Systems............................................................................36
2.2 Review and Adapt Systems on a Regular Basis.......................................40
III. Complete Work Activities............................................................45
3.1 Provide Feedback and Support................................................................46
3.2 Plan Work Effectively............................................................................... 50
3.3 Access Publications and Software Tools...................................................55
3.4 Written Questions.................................................................................... 61
IV. Develop and Maintain Competency...........................................62
4.1 Professional Development Plan................................................................63
4.2 Professional Development Activities........................................................66
4.3 Professional Development Review...........................................................70
WORKBOOK CHECKLIST..............................................71
WE WOULD LOVE YOUR FEEDBACK!............................73
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
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INTRODUCTION TO THIS WORKBOOK
What is this workbook about?
The units of competency specify the standards of performance required in
the workplace. This assessment addresses the following unit of
competency:
FNSACC408 Work Effectively in the Accounting and Bookkeeping
Industry
1. Develop professional working relationships
2. Identify compliance requirements and support materials
3. Setup and maintain systems to meet compliance
requirements
4. Work autonomously or in a team to complete work activities
5. Develop and maintain own competency
For complete copies of the above unit of competency:
Download them from the TGA website:
https://training.gov.au/Training/Details/FNSACC408
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
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Context for Assessment
To complete the assessments in this workbook, students need to have
access to their learning materials and the Internet. The Knowledge
Assessment and Case Study may be completed wholly at the student’s
home or chosen place of study.
Assessment Requirements
The assessment requirements specify the evidence and required
conditions for assessment.
Each unit of competency can be unbundled to reveal three (3) key
assessment components:
1. Performance Evidence
- describes the subtasks that make up the element of the unit
2. Knowledge Evidence
- describes the knowledge that must be applied to understanding
the tasks described in the elements
3. Assessment Condition
- describes the environment and conditions that assessments must
be conducted under
The associated assessment method in this kit covers all of these
components as detailed in the matrix to follow:
Units of
Competenc
y
Assessment Activities
FNSACC408
Knowledge Assessment 
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
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Case Studies 
Assessment Workbook Version 3.1 | 12 Dec 2018
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ABOUT THE ASSESSMENTS
Assessment Methods
This workbook uses the following assessment methods:
1. Knowledge Assessment – A set of generic and workplace questions
testing the student’s general knowledge and understanding of the
general theory behind the unit.
2. Case Studies – Includes detailed scenarios and simulated
environments providing all necessary information required to
complete relevant tasks and activities.
Resources Required for Assessment
Candidate will need access to:
 Computer with Internet and email access and a working web
browser
 Installed software: MS Word, Adobe Acrobat Reader, integrated
accounting software (e.g., MYOB, Xero, etc.), other software tools
needed to carry out financial services work tasks and activities (e.g.,
scheduling apps, communication programs, etc.)
 At least three (3) volunteers to participate in the roleplaying
activities
 A video recording device (mobile phone or webcam)
 A safe environment to conduct the role-playing activities (e.g. living
room of your house)
 Access to publications needed to carry out financial services work
tasks and activities, e.g. legislation and standards relevant to
accounting and bookkeeping, procedural manuals (such as MYOB
manuals), Staff Handbook, etc.
 Access to professional development activities and opportunities
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
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INSTRUCTIONS TO STUDENT
The questions in this workbook are divided into two (2) categories:
Knowledge Assessment and Case Studies.
The questions under Knowledge Assessments are all in a short answer
format. The longer questions requiring creative and analytical thought
processes are covered in the Case Studies. You must answer all
questions using your own words. However, you may reference your
Learner Guide and other relevant resources and learning materials to
complete this assessment.
Some questions cover processes you would likely encounter in a
workplace. Ideally, you should be able to answer these questions based on
the processes that are currently in place in your workplace. However, if
you do not currently have access to a workplace, then answer the
questions based on processes that should be implemented in a typical
workplace setting.
Accessing Intranet Pages and External Links
There are instructions in this workbook that will refer you to intranet
pages and or external links. These intranet pages and external links are
formatted in Blue Underlined Text.
To access these, hold the Ctrl key for Windows users or the Command ⌘
key for Mac users while clicking on these links.
Assessment Workbook Version 3.1 | 12 Dec 2018
© Compliant Learning Resources
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