Conflict Management Assignment: Conflict Resolution

   

Added on  2020-05-28

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Running head: CONFLICT RESOLUTION Conflict Resolution Name of the studentName of the universityAuthor note
Conflict Management Assignment: Conflict Resolution_1
1CONFLICT RESOLUTIONNegotiation issues in the context of a labor dispute.The difference and conflicts between the players and NHL initiated during the early yearsof NHL’s existence when mistrust had been showed by players on the NHL in relation to actualrevelation of its profitability and revenue. The conflict went on since then and had continued toexist side by side with the operation of NHL. However when a formal strike had been initiatedby the players a war of attrition initiated both the parties who stood still in relation to theirposition rather than their interest. Due to the prolonged conflict losses had been witnessed byboth the parties. The case is a primary example of adversarial and distributive bargaining when ascarce resource which is money is tried to be claimed by both the parties in form of costs,salaries, revenue and marketing rights. Various negotiations which took place between theparties failed to produce a mutually agreed agreement between them. In the given situation it isclear that there are various issues which arise in relation to a labor dispute. Here the labors arereferred as players. These issues involve disputes in relation to matters like money, employmentrights, ego and power. The employer has a stronger bargaining position than the labors, howeverthe labors also have platforms like going on strike to increase their bargaining power. In thegiven case barriers to negotiation were clear and thus it made it difficult for both the parties tocome to an agreement. The barriers not only elongated the period of negotiation but alsoincreased the differences between the parties in terms of the relationship between them. The issue in the given case was that the players wanted to be paid more for the servicesprovided to them and the NHL wanted to extract major revenue for its self. The players had astand that the NFL is concealing their profitability and paying them significantly less and on theother hand the NHL had a stand that the players were paid adequately in terms of the revenuereceived by them from the game. Both the parties were firm in relation to their position in thedispute which was making them both suffer significant losses as the league was not being played.The barriers in terms of the negotiation can be widely classified into three different areaswhich include psychological, tactical and structural barriers. Psychological, structural, and tactical barriers to successful negotiationIn the given dispute there are various psychological barriers. The players involved in thedispute were very confident in relation to their position in the dispute. They were beingrepresented by Bob Goodenow who was a lawyer and more importantly a hockey guy. Thedemands of the players had been met in 1992 when they conducted a strike in relation tomarketing rights only for ten days. In relation to limits in agency and lower supply of playerwhere the demand was significantly high the psychological barrier of the players was at its apex.During the negotiations process also the players did not think much about team owners as theyhad a great deal of distrust towards them. A major reason for such distrust is that the ownersfailed to disclose the finances in relation to the league to the public and even the players. Theplayers believed that the game was itself not as important to the owners as it was to the players.
Conflict Management Assignment: Conflict Resolution_2

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