1PROJECT MANAGEMENT Table of Contents 1. Introduction..................................................................................................................................2 1.1 Description of the Project and Potential Value to the Company...........................................2 1.2 Scope of the Project...............................................................................................................2 1.3 Anticipated Outcomes of the Project.....................................................................................2 1.4 Key Stakeholders in the Project.............................................................................................3 2. Budgeting and Cost Management................................................................................................3 2.1 Detailed Financial Plan and Budget......................................................................................3 2.2 Identification of Financial Resources....................................................................................7 3. Time Management.....................................................................................................................10 3.1 Project Schedule including Milestones................................................................................10 3.2 Gantt Chart...........................................................................................................................13 3.3 Eisenhower’s Priority Matrix..............................................................................................15 4. Risk Management......................................................................................................................16 4.1 Identification and Mitigation of the Risks...........................................................................16 4.2 Constraints within the Project..............................................................................................16 4.3 Risk Management Strategies...............................................................................................16 5. Project Evaluation......................................................................................................................17 5.1 Use of Project Evaluation Tools..........................................................................................17 5.2 Monitoring and Control System..........................................................................................17 6. Quality Management.................................................................................................................17 6.1 Quality Management Approaches.......................................................................................17 6.2 Key Processes to Manage Quality of the Project.................................................................18 References......................................................................................................................................19
2PROJECT MANAGEMENT 1. Introduction 1.1 Description of the Project and Potential Value to the Company One Tree Grill is a restaurant operating in Auckland and specialises in a large number of New Zealand native cuisines as well as a huge variety of wine. Over the last few years, the popularity of the restaurant has increased exponentially and customers have been constantly demanding for a new branch of the restaurant in another part of the city that is a bit far from the current location. The management of the restaurant has finally decided to approve the requests of the customers and has proposed the opening of a new branch of the restaurant. Considering the current popularity and a constant growth of profit, it is very expected that the new branch will further increase the business of the company. The revenue is expected to become double from the current value effectively pushing the profit margin up as well. 1.2 Scope of the Project The project scope in this case includes the following: Purchase of a new property in another location in Auckland Construction of the new restaurant building on the purchased property Setting up the restaurant interior and exterior Opening of the restaurant for public 1.3 Anticipated Outcomes of the Project The anticipated outcomes of the project including the SMART concept are as follows. Specific– Construction of the new restaurant building. Measurable– Completion of the project within the estimated budget of $2,376,000. Achievable– Construction of the building as per specified design and requirements. Realistic– Purchase of the property and construction of the building on the property. Time Based– Completion of the project within 15 months.
3PROJECT MANAGEMENT 1.4 Key Stakeholders in the Project The key stakeholders involved in the project are: Management Board Project Head Finance Chief Project Supervisor Design Engineer Contractor 2. Budgeting and Cost Management 2.1 Detailed Financial Plan and Budget The financial plan of the project includes the following estimated values. Resource NameTypeMax. UnitsStd. Rate Project HeadWork100%$200.00/hr Project SupervisorWork100%$150.00/hr ContractorWork100%$75.00/hr WorkersWork100%$1,000.00/hr ElectricianWork100%$50.00/hr PlumberWork100%$50.00/hr Design EngineerWork100%$150.00/hr Construction MaterialsMaterial$500,000.00 Rent for Construction VehiclesMaterial$250,000.00 Other CostsMaterial$150,000.00
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4PROJECT MANAGEMENT The budget breakdown per each activity in the project is estimated using the bottom up estimation technique and is shown in the following table. WBSTask NameDurationResource NamesCost 0Construction of Restaurant Building in Auckland327 days$2,376,000 1Preliminary Planning for the Project42 days$67,200.00 1.1Host a Board Meeting for a New Branch of the Restaurant5 daysProject Head$8,000.00 1.2Discuss Whether a Building will be Rented or Constructed in the Preferred Location5 daysProject Head$8,000.00 1.3Conduct Detailed Feasibility Analysis of the Project10 daysProject Head$16,000.00 1.4Prepare Feasibility Report of the Project5 daysProject Head$8,000.00 1.5Develop the Project Proposal10 daysProject Head$16,000.00 1.6Send the Proposal to the Higher Authority for Approval2 daysProject Head$3,200.00 1.7Review of the Proposal5 daysProject Head$8,000.00 1.8Receive Approval Notice from the Authority0 days$0.00 2Preparations for the Project49 days$126,400.00 2.1Team Building9 days$14,400.00 2.1.1Select Personnel for Project Management Team5 daysProject Head$8,000.00 2.1.2Create Stakeholder Posts for the Team2 daysProject Head$3,200.00 2.1.3Allocate Stakeholder Roles to the Team Members2 daysProject Head$3,200.00 2.1.4Documentation of Team Roles0 days$0.00 2.2Location Selection40 days$112,000.00 2.2.1Conduct Meeting with Team Members Regarding Location3 daysProjectHead, Project Supervisor$8,400.00
5PROJECT MANAGEMENT 2.2.2Create a List of Possible Locations3 daysProjectHead, Project Supervisor$8,400.00 2.2.3Conduct Survey at All Locations5 daysProjectHead, Project Supervisor$14,000.00 2.2.4Contact Government Regarding Purchase of a Location10 daysProjectHead, Project Supervisor$28,000.00 2.2.5Evaluate Pricing of the Different Properties Selected2 daysProjectHead, Project Supervisor$5,600.00 2.2.6Select a Specific Property for the Construction2 daysProjectHead, Project Supervisor$5,600.00 2.2.7Purchase the Selected Property15 daysProjectHead, Project Supervisor$42,000.00 3Project Planning17 days$20,400.00 3.1Scope Definition of the Project2 daysProject Supervisor$2,400.00 3.2Objectives Specification of the Project3 daysProject Supervisor$3,600.00 3.3Estimation of Total Time Required for the Construction and Delivery3 daysProject Supervisor$3,600.00 3.4Estimation of Total Budget for the Project4 daysProject Supervisor$4,800.00 3.5Risk Assessment5 daysProject Supervisor$6,000.00 3.6Finalisation of the Project Plan0 days$0.00 4Contractor Hiring and Construction Process192 days$1,965,200.00 4.1Release Tender for the Project Contract5 daysProject Head$8,000.00 4.2Hire Contractor through Bidding Process2 daysProject Head$3,200.00 4.3Discuss the Project5 daysContractor, Project Head$11,000.00 4.4Finalise the Contract with the Contractor5 daysContractor, Project$11,000.00
6PROJECT MANAGEMENT Head 4.5Assign Workers for the Construction10 daysContractor$6,000.00 4.6Place Order to Vendor for Purchasing Materials2 days Construction Materials[1], Contractor $501,200.00 4.7Hire Construction Vehicles3 days Contractor,Rent forConstruction Vehicles[1] $251,800.00 4.8Design Building Blueprint15 daysDesign Engineer$18,000.00 4.9Design the Floor Plan for the Restaurant15 daysDesign Engineer$18,000.00 4.10Excavation and Foundation Building10 days Contractor, Project Supervisor, Workers $98,000.00 4.11Construction of the Building3 mons Contractor, Project Supervisor, Workers $588,000.00 4.12Installation of Amenities and Equipments15 days Contractor, Project Supervisor, Workers $147,000.00 4.13Interior Decorations and Colour15 days Contractor, Project Supervisor, Workers $147,000.00 4.14Exterior Colour10 days Contractor, Project Supervisor, Workers $98,000.00 4.15Connection with Electricity Line5 daysElectrician$2,000.00 4.16Connection with Water Line5 days Contractor, Project Supervisor, Workers, Plumber $51,000.00 4.17Final Activities10 daysContractor$6,000.00
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7PROJECT MANAGEMENT 4.18Handover the Building0 days$0.00 5Project Review and Closing27 days$196,800.00 5.1Conduct Detailed Post Project Review10 daysProject Head$16,000.00 5.2Appraisal and Documentation of the Project10 daysProject Head$16,000.00 5.3Finalising Pending Payments5 daysOtherCosts[1], Project Head$158,000.00 5.4Sign Off2 days Contractor, Project Head,Project Supervisor $6,800.00 5.5Official Closing of the Project0 days$0.00 2.2 Identification of Financial Resources While estimating the budget using the bottom up estimation technique, there are several elements that are to be identified and specified correctly for ensuring maximum accuracy of the budget (Kerzner, 2017). The first step is to develop the work breakdown structure as follows. WBSTask Name 0Construction of Restaurant Building in Auckland 1Preliminary Planning for the Project 1.1Host a Board Meeting for a New Branch of the Restaurant 1.2Discuss Whether a Building will be Rented or Constructed in the Preferred Location 1.3Conduct Detailed Feasibility Analysis of the Project 1.4Prepare Feasibility Report of the Project 1.5Develop the Project Proposal
8PROJECT MANAGEMENT 1.6Send the Proposal to the Higher Authority for Approval 1.7Review of the Proposal 1.8Receive Approval Notice from the Authority 2Preparations for the Project 2.1Team Building 2.1.1Select Personnel for Project Management Team 2.1.2Create Stakeholder Posts for the Team 2.1.3Allocate Stakeholder Roles to the Team Members 2.1.4Documentation of Team Roles 2.2Location Selection 2.2.1Conduct Meeting with Team Members Regarding Location 2.2.2Create a List of Possible Locations 2.2.3Conduct Survey at All Locations 2.2.4Contact Government Regarding Purchase of a Location 2.2.5Evaluate Pricing of the Different Properties Selected 2.2.6Select a Specific Property for the Construction 2.2.7Purchase the Selected Property 3Project Planning 3.1Scope Definition of the Project 3.2Objectives Specification of the Project 3.3Estimation of Total Time Required for the Construction and Delivery 3.4Estimation of Total Budget for the Project
9PROJECT MANAGEMENT 3.5Risk Assessment 3.6Finalisation of the Project Plan 4Contractor Hiring and Construction Process 4.1Release Tender for the Project Contract 4.2Hire Contractor through Bidding Process 4.3Discuss the Project 4.4Finalise the Contract with the Contractor 4.5Assign Workers for the Construction 4.6Place Order to Vendor for Purchasing Materials 4.7Hire Construction Vehicles 4.8Design Building Blueprint 4.9Design the Floor Plan for the Restaurant 4.10Excavation and Foundation Building 4.11Construction of the Building 4.12Installation of Amenities and Equipments 4.13Interior Decorations and Colour 4.14Exterior Colour 4.15Connection with Electricity Line 4.16Connection with Water Line 4.17Final Activities 4.18Handover the Building 5Project Review and Closing
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10PROJECT MANAGEMENT 5.1Conduct Detailed Post Project Review 5.2Appraisal and Documentation of the Project 5.3Finalising Pending Payments 5.4Sign Off 5.5Official Closing of the Project Now, once the work breakdown structure is developed, the duration of each work package is set as per the requirements. Afterwards, the working stakeholders, human resources and material resources are listed along within estimated costs (rates / wages, fixed costs), which are then assignment to each work package (Meredith, Mantel Jr& Shafer, 2017). From the same, the total costs of each work package are added up (duration x cost) to determine the final estimated budget of the entire project. 3. Time Management 3.1 Project Schedule including Milestones The schedule of the project is developed below showing all the activities, deliverables, work packages, milestones, durations and start-end dates. WBSTask NameDurationStartFinish 0Construction of Restaurant Building in Auckland327 daysMon 16-03-20Tue 15-06-21 1Preliminary Planning for the Project42 daysMon 16-03-20Tue 12-05-20 1.1Host a Board Meeting for a New Branch of the Restaurant5 daysMon 16-03-20Fri 20-03-20 1.2Discuss Whether a Building will be Rented or Constructed in the Preferred Location5 daysMon 23-03-20Fri 27-03-20 1.3Conduct Detailed Feasibility Analysis of the Project10 daysMon 30-03-20Fri 10-04-20 1.4Prepare Feasibility Report of the Project5 daysMon 13-04-20Fri 17-04-20
11PROJECT MANAGEMENT 1.5Develop the Project Proposal10 daysMon 20-04-20Fri 01-05-20 1.6Send the Proposal to the Higher Authority for Approval2 daysMon 04-05-20Tue 05-05-20 1.7Review of the Proposal5 daysWed 06-05-20Tue 12-05-20 1.8Receive Approval Notice from the Authority0 daysTue 12-05-20Tue 12-05-20 2Preparations for the Project49 daysWed 13-05-20Mon 20-07-20 2.1Team Building9 daysWed 13-05-20Mon 25-05-20 2.1.1Select Personnel for Project Management Team5 daysWed 13-05-20Tue 19-05-20 2.1.2Create Stakeholder Posts for the Team2 daysWed 20-05-20Thu 21-05-20 2.1.3Allocate Stakeholder Roles to the Team Members2 daysFri 22-05-20Mon 25-05-20 2.1.4Documentation of Team Roles0 daysMon 25-05-20Mon 25-05-20 2.2Location Selection40 daysTue 26-05-20Mon 20-07-20 2.2.1Conduct Meeting with Team Members Regarding Location3 daysTue 26-05-20Thu 28-05-20 2.2.2Create a List of Possible Locations3 daysFri 29-05-20Tue 02-06-20 2.2.3Conduct Survey at All Locations5 daysWed 03-06-20Tue 09-06-20 2.2.4Contact Government Regarding Purchase of a Location10 daysWed 10-06-20Tue 23-06-20 2.2.5Evaluate Pricing of the Different Properties Selected2 daysWed 24-06-20Thu 25-06-20 2.2.6Select a Specific Property for the Construction2 daysFri 26-06-20Mon 29-06-20 2.2.7Purchase the Selected Property15 daysTue 30-06-20Mon 20-07-20 3Project Planning17 daysTue 21-07-20Wed 12-08-20 3.1Scope Definition of the Project2 daysTue 21-07-20Wed 22-07-20 3.2Objectives Specification of the Project3 daysThu 23-07-20Mon 27-07-20 3.3Estimation of Total Time Required for the Construction and3 daysTue 28-07-20Thu 30-07-20
12PROJECT MANAGEMENT Delivery 3.4Estimation of Total Budget for the Project4 daysFri 31-07-20Wed 05-08-20 3.5Risk Assessment5 daysThu 06-08-20Wed 12-08-20 3.6Finalisation of the Project Plan0 daysWed 12-08-20Wed 12-08-20 4Contractor Hiring and Construction Process192 daysThu 13-08-20Fri 07-05-21 4.1Release Tender for the Project Contract5 daysThu 13-08-20Wed 19-08-20 4.2Hire Contractor through Bidding Process2 daysThu 20-08-20Fri 21-08-20 4.3Discuss the Project5 daysMon 24-08-20Fri 28-08-20 4.4Finalise the Contract with the Contractor5 daysMon 31-08-20Fri 04-09-20 4.5Assign Workers for the Construction10 daysMon 07-09-20Fri 18-09-20 4.6Place Order to Vendor for Purchasing Materials2 daysMon 21-09-20Tue 22-09-20 4.7Hire Construction Vehicles3 daysWed 23-09-20Fri 25-09-20 4.8Design Building Blueprint15 daysMon 28-09-20Fri 16-10-20 4.9Design the Floor Plan for the Restaurant15 daysMon 19-10-20Fri 06-11-20 4.10Excavation and Foundation Building10 daysMon 09-11-20Fri 20-11-20 4.11Construction of the Building3 monsMon 23-11-20Fri 12-02-21 4.12Installation of Amenities and Equipments15 daysMon 15-02-21Fri 05-03-21 4.13Interior Decorations and Colour15 daysMon 08-03-21Fri 26-03-21 4.14Exterior Colour10 daysMon 29-03-21Fri 09-04-21 4.15Connection with Electricity Line5 daysMon 12-04-21Fri 16-04-21 4.16Connection with Water Line5 daysMon 19-04-21Fri 23-04-21 4.17Final Activities10 daysMon 26-04-21Fri 07-05-21
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16PROJECT MANAGEMENT DO Work within the scopeDECIDE Project planning DELEGATE Construction work to contractorDELETE Out of scope work Urgency Importance Figure 1: Gantt Chart of the Project (Source: Created by Author) The Gantt chart above represents the diagrammatic rendition of the project schedule for the convenience of understanding and an alternate way to represent the schedule instead of the table (Heagney, 2016). The main disadvantage of a general schedule table is that the links between the work packages cannot be known unless separately specified whereas from the Gantt chart, the task linkages can be easily known and understood. 3.3 Eisenhower’s Priority Matrix The time management of the project can be done using Eisenhower’s priority matrix. The matrix is developed and shown as follows. The matrix above shows the activities that need be performed based on importance and urgency within the project.
17PROJECT MANAGEMENT 4. Risk Management 4.1 Identification and Mitigation of the Risks Types of Project RisksMitigation of the Risks Safety risksUse of safe field work practices, safety gears and equipments, first aid camps Budget risksEffective control and monitoring of expenses in the project Environmental risksUseofeco-friendlymaterialsandwaste management practices 4.2 Constraints within the Project The four constraints within the project including their risks are as follows. Budget constraints– may result in financial losses. Logistics constraint– delay in delivery of materials and thus delay in project. High chances of scope creep due to lack of proper scope definition– scope creep and out of project work, budget overshoot. Government permits and licenses– complete shutdown of the project. 4.3 Risk Management Strategies The project management team of this project is very much aware of the risks that might occur during the project. As a result, each team member has decided to take active steps to mitigate the risks and avoid the negative impacts of the same in the project. The team has created a detailed risk management plan after identifying all the major and minor risks associated with the project (Fleming & Koppelman, 2016). The risks are then arranged based on their priority levels such that the risks within higher priority are treated early. The main strategy to combat the risks in the project is to change certain aspects of the project but also ensuring a significant part of the budget is not lost in the process.
18PROJECT MANAGEMENT 5. Project Evaluation 5.1 Use of Project Evaluation Tools Project evaluation tools can be effectively used in the project for determining if the project has fulfilled all the major conditions and limitations. Evaluation tool like PERT chart can help to determine if the schedule limitations are successfully fulfilled by the project in its entire duration (Rumane, 2016). On the other hand, critical path method helps to determine the minimum time needed to complete the project. The tools including others will help in this project to keep track and also focus on the quality aspects of the project. 5.2 Monitoring and Control System For evaluating the project, monitoring and control systems can be developed. The focus of these systems is to monitor the project progress and ensure all the team members are successfullyfulfillingtheirdutiesintheprojectwithinthebudgetandtimelimitations (Marsden2019). As a part of the system, the team members are also required to report weekly progress in the project in the form of progress reports that will have to be evaluated by the project manager. 6. Quality Management 6.1 Quality Management Approaches Total Quality Management and Six Sigma are two effective quality management tools for this construction project. The justification behind the selection of these two are as follows. TQM– TQM can be utilised by the contractor to maintain quality of the project and at the same time, updating the parent company regarding progress of the project. In this case, the parent company does not need to monitor the project actively, the contractor will automatically provide updates after each construction specific milestones are reached (PMP, 2018). Based on the feedback of the parent company, changes can be introduced in the construction process. Six Sigma– Six Sigma can help to improve the project process by minimising possible defects that in turn will help to maintain a standard quality in the project (Si, 2017). However, the initial versions of Six Sigma are not use for construction projects and as such, it was not even
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19PROJECT MANAGEMENT used in construction projects since its inception. However, the DMAIC (Define, Measure, Analyse, Improve and Control) tool of Six Sigma is finding uses in the construction industry. It helps the construction managers to improve, optimise and stabilise various stages of the construction projects so as to deliver the best quality outcome and design. 6.2 Key Processes to Manage Quality of the Project The three key processes to manage quality of the project are listed as follows. Develop Quality Standards– Some specific quality standards are to be developed and these standards must be fulfilled at minimum. The focus of these quality standards is to ensure the best quality outcomes are gained from the project at minimum expenses that make the project more profitable. The project team should ensure at the bare minimum that the quality standards are met within the limitations of scope, cost and time. Constant Monitoring of Quality– Constant monitoring in the project is required to ensure scope creep does not occur and the quality standards are not compromised with. The project manager is assigned with the duty of monitoring and the supervisor can perform daily monitoring and progress reporting to the project manager. This will help to identify issues with the project easily such that mitigating actions can be taken. Change Management– Change management is required to bring the project back on track and ensure the quality standards are met. The change management procedure includes identification of issues, analysis of the proposed change and its potential impact on the project, implementation of the change and others. It should be noted that the changes should not implemented at every possibility, other alternatives should be considered such that there are no abrupt changes in the project.
20PROJECT MANAGEMENT References Fleming, Q. W., & Koppelman, J. M. (2016, December). Earned value project management. Project Management Institute. Heagney, J. (2016).Fundamentals of project management. Amacom. Kerzner, H. (2017).Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons. Marsden, P. (2019).Digital Quality Management in Construction. Routledge. Meredith, J. R., Mantel Jr, S. J., & Shafer, S. M. (2017).Project management: a managerial approach. John Wiley & Sons. PMP, C. (2018). Quality management in construction projects. Rumane, A. R. (2016).Quality management in construction projects. CRC Press. Si,Y.(2017).QualityManagementofConstructionSiteofConstructionDecoration Engineering.Journal of Architectural Research and Development,1(3).