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The Structure of the Hospitality Industry

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Added on  2020-01-21

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Contemporary Hospitality INTRODUCTION 3 TASK A3 1.1Analysis of the structure of the current scale, scope and diversity of the hospitality industry 3 1.2 Organizational structure of different hospitality industries 4 1.3 Role of hospitality related organizations and professional bodies in the hospitality industry 5 2.1Assessment of the staffing requirementofdifferenthospitality industries 5 2.2 Roles of hospitality related organizations and professional bodies in the hospitality industry 6 3.2Current image of the industry 7 TASK B8 3.1Analysis of operational, managerial and legislative issues resulting from the

The Structure of the Hospitality Industry

   Added on 2020-01-21

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Contemporary Hospitality
The Structure of the Hospitality Industry_1
Table of ContentsINTRODUCTION ..........................................................................................................................3TASK A ..........................................................................................................................................31.1Analysis of the structure of the current scale, scope and diversity of the hospitality industry.....................................................................................................................................................31.2 Organizational structure of different hospitality industries..................................................41.3 Role of hospitality related organizations and professional bodies in the hospitality industry.....................................................................................................................................................52.1Assessment of the staffing requirement of different hospitality industries............................52.2 Roles, responsibilities and qualification requirements of hospitality staff...........................63.2Current image of the industry................................................................................................7TASK B...........................................................................................................................................83.1Analysis of operational, managerial and legislative issues resulting from the recentdevelopments affecting the hospitality industry.........................................................................84.1 Justification of the predicted future trends and development in hospitality.........................94.2 Impact of the predicted future trends and development in hospitality................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11BIBLIOGRAPHY..........................................................................................................................13
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INTRODUCTION Hospitality industry operates with the perspective to serve customers in an effectivemanner. It is the fastest growing industry which includes the services like lodging, restaurants,cruise line and many others. This sector is very complex and keeps on changing its businessactivities to serve the large number of customers. Hilton Worldwide is the largest hospitalitycompanies in context to the British hospitality industry sector in the UK. This is one of the mostpreferable brands among the entire hospitality chains. The report discuss about the structure ofthe current scale, scope and diversity of the hospitality industry. Along with this, organizationalstructure is being discussed with the assessment of the role of hospitality related organizationsand professional bodies. Further, staffing requirements are assessed along with the other needs.Different issues will be analyzed which are affecting current image of the hospitality industry.Lastly, predictions will be justified in context to the future trends along with its impact over thehospitality industries.TASK A1.1Analysis of the structure of the current scale, scope and diversity of the hospitality industryThe hospitality industry is one of the fastest and largest growing sectors in the world.There are large numbers of hotels that are operating and significantly making larger contributioninto the economy of the country (Line and Runyan, 2012). Among the service industry, it isbeing ranked as the third largest industry which provides employment to the workforce tomanage the entire operations. The structure is very large as it comprises of different types ofservices and other entertainment facilities in order to help the guests to enjoy their valuable stay.For instance; Hilton Worldwide has more than 4,600 hotels, resorts and time share properties inthe 100 countries and territories.The scope is very large as stated by British Hospitality Association. Hospitality industrycomprises of different commercial sectors such as hotels, restaurants, fast food chains outlets,pubs, cruise lines and many others. Along with this, it includes the welfare sector like educationinstitutions, hospitals and others (Boella and Goss-Turner,2013). The hospitality industryoperates for tourists to provide large number facilities and make their stay more comfortable andrelaxing. Hence, Hilton Worldwide has the greater scope as it requires efficient workforce tomanage the entire operations and provide guests with all the amenities and other services.
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Hospitality industries diversified over the larger scale. In relation to the differentperspectives such as innovation, ownership, level of the services that are rendered and leisurefacilities to provide the guest with the standardized form of services. Hilton Worldwide does notonly provide the foods and accommodation but; also provide various services such as conferenceand meeting rooms, internet, and other facilities. This provisions help to bring innovation intothe services which are rendered by them (Yen and Teng,2013). Similarly, the ownership ofHilton Worldwide is public limited company which provides high level of services to the guests.Along with this, Hilton Worldwide also offer the world best leisure facilities to their guest so thatthey are able to enjoy their holidays. Therefore, huge diversification is made into the hospitalityindustries to meet the demand of the guests in more proficient manner.1.2 Organizational structure of different hospitality industriesThe organization structure defines the relationship between people and departments thatare present within the firm. In the hospitality industry, organizational structure is very differentas it is classified into several categories such as flat, tall and hierarchy structure. Organizationalstructure of Hilton Worldwide is tall as it consists of several levels of staff to carry out theoperations. It consists of the different areas in which the entire operations are carried out to meetthe requirement of the client in an effective manner (Llach and et.al., 2015). For instance; Foodpreparation is being done with the help of groups of staff so that they are able to fulfil therequirements of the guest on time. Similarly, the accommodation service sector of the hospitality industry has different typesof ownership and structure. As Hilton Worldwide is the public limited, financial assistance isbeing provided by the different stakeholders through whom the accommodation services can berendered to the guests (Ryan, 2015). The profit which is generated is equally distributed with thestakeholders that help in enhancing the market position of Hilton Worldwide. They provide themwith the efficient funds to manage the entire operations and make the resources available.Although, being PLC, entire functions are carried out in a systematic manner. With the efficientutilization of the human resources, the operations are carried out and the requirements of theguests are fulfilled in a proper way. Through the help of the employees, the work level ismaintained in an appropriate form. Hilton Worldwide adopts different research and development tactics to identify severalaspects so that they are able to increase the customer base. Through this, Hilton Worldwide
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