Hospitality Industry Research Trends
Added on 2020-06-04
17 Pages5369 Words139 Views
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ContemporaryHospitality Industry
Table of ContentsINTRODUCTION ..........................................................................................................................1TASK 1 ...........................................................................................................................................11.1 The current scale, scope and diversity of hospitality industry .............................................11.2 Organisational structure of different organisation................................................................31.3)Role of hospitality and professional bodies in hospitality industry......................................5TASK 2 ..........................................................................................................................................62.1 staffing requirements of different hospitality industries......................................................62.2 The roles, responsibilities and qualification required for hospitality staff............................8TASK 3............................................................................................................................................93.1Analysis of operational, managerial and legislative issues influence the industry................93.2 Current image of hospitality industry.................................................................................10TASK 4 .........................................................................................................................................114.1 Justification of predicted future trends and developments in hospitality............................114.2 An analysis of predicted trends and growth........................................................................11CONCLUSION..............................................................................................................................12REFERENCES................................................................................................................................1.........................................................................................................................................................2
INTRODUCTION The hospitality industry is a broad concept which includes service industry such aslodging, theme parks, food, accommodation, transportation, cruise line and event planning.Tourism industries are also included in this. Hospitality is described as the relationship of hostand guest (Bharwani and Jauhari, 2013). It is an establishment of friendly and familiar behaviourtowards people and clients. Hospitality is consist of food, beverages and many other privilegesthat provided by various companies to their visitors and customers at public and sporting event.It is related with the business of conferences delegates, entertaining customers and many othervisitors related with official industry. A hospitality industry includes hotel, restaurants and anamusement part that consist various groups which gives direct operations and facilitymaintenance. Holiday Inn is the most popular hotel industry, who provides food, drink,accommodation and many other services to their customers, clients and guest. The basic purposeof this firm is to provide best quality services to their customers in order to get more success.Holiday Inn is famous for its best quality services, it provide products and services in givingperiod of time. It ties up with hospitality industry to render services related with heath issue. Thereport contains the study about current scale, scope and diversity of hospitality industry, thestructure of organisation. In this the role of hospitality industry will be described in detail, therequirement of staff in different hospitality industry. Legislative issues are also be discuss. TASK 1 1.1 The current scale, scope and diversity of hospitality industry Holiday Inn is one of the largest hotel industry across the world, which is having animpressive theme that attracts large number of customers toward their organisation. Hospitalityindustry is a wide concept which consist food, accommodation, event planner, lodging,transportation and many more facilities. The basic scope of Holiday Inn is very broad and bigdue to involvement of development in various industry and recent popular trends. The nature ofhotel is diverse due to emergence of ownership, innovative or effective ideas, diversification andleisures problems. The major scope of Holiday Inn is to provide suitable products and services asper their requirements in respect of earn profit and success (.Boella and Goss-Turner, 2013).They try to provide best quality services to customers with the use of effective and creative ideasor thoughts. The basic aim of every firm is to maximise their profit with more innovative tools1
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