This report explores the different types of business within the hospitality industry, including accommodation, food and beverages, travel and tourism, and entertainment. It examines the operational and functional departments within Hilton International Hotel and their interrelationship. The report also discusses the contribution of the hospitality industry to local, national, and international economies and analyzes the impact of franchising and licensing agreements on global development. It further examines the skills required for various operational roles and reviews the skills gaps within the industry, proposing solutions. The case study focuses on Hilton International Hotel, an American company operating at an international level.
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