Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
1. Exploration of different types of business within hospitality industry and diverse products
and service offered by them.........................................................................................................1
2. Examination of operational as well as functional department within hospitality business.....2
3. Discussion of contribution of hospitality industry to local, national as well as international
economies....................................................................................................................................3
4. Review of interrelationship of operational and functional unit within hospitality business. . .3
5. Assessment of use of franchising and licensing agreement influence global development of
hospitality industry......................................................................................................................4
6. Analysation of global growth, franchising and licencing development contributed to
economic worth of hospitality industry.......................................................................................4
7. Investigation of range of different operational roles in hospitality industry...........................5
8. Examine skills required or roles within hospitality industry...................................................5
9. Review of skills gaps within hospitality industries in relation to different operational roles. 6
10. analysation of impact of skills gaps on hospitality business and solutions for these skills
gaps..............................................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Hospitality industry is one of growing industry which include different business. This industry
includes different business including hotel business, good and beverage, accommodation,
entertainment, travel and tourism (Bandara and Gangananda, 2021). This project report includes
study of Hilton International Hotel which is an American company conducting their operation at
international level. This organisation is established in the year 1919 by Conrad Hilton in
America. This report includes different type of business in hospitality business, range of
functional as well as operational department. This report discusses use of franchising and
licensing for global development and skills required by organisation to conduct their operation. It
also includes contribution of local, national and international economy, interrelationship between
functional and operational unit.
MAIN BODY
1. Exploration of different types of business within hospitality industry and diverse products and
service offered by them
There are different types of business in hospitality industry which offer different products and
service for purpose of enhancing experience of customers. These types of business in hospitality
business are as follows:
Accommodation: This business segment of hospitality industry is included form luxury hotels to
resorts. This service is included in hospitality industry which range from bed and breakfast
enterprise to other lodging services (Bowden and Sargent, 2017). It includes different products
and service in Hilton International Hotel including lodging, suites, resorts,
Food and beverages: This are another business segment in hospitality industries and ranges
form simple bistro to high level restaurants. This food and beverage service have various
subsectors include restaurants, takeaways, fast food chains, business as well as industrial
catering, retail as well as food stores, hotels, bars and pubs, casinos.
Travel and tourism: Travel and tourism is also part of hospitality industries. This segment of
business requires demands, innovation, novelty as well as strategy. This sector demand leniency,
customers focus, integrate marketing skills, relationship management.
Entertainment: Entertainment is one of part of hospitality industries which enhance experience
of customers. This include curse, marinas, cruise, bars, nightclubs. There are various
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