Analyzing the Hospitality Industry

The assignment provides an in-depth analysis of the hospitality sector in the United Kingdom. It covers different types of businesses within the sector, such as hotels, food and beverage services, conferences and banqueting, and bars and nightclubs. The report also explores the operational and functional divisions within Hilton Hotel, including food preparation, housekeeping, front office services, and human resource departments. Additionally, it examines the contribution of the hospitality industry to local, national, and international economies.

Contemporary hospitality

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
P1. Different types of business in hospitality sector and products or services offered by them 3
P2. Range of operational and functional division within Hilton hotel ......................................3
P3. Analyzing the contribution of the hospitality industry to local, national and international
economies....................................................................................................................................4
CONCLUSION ...............................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Hospitality industry involves small sectors such as pubs, restaurants and hotels. It is
among the one of the important sector which has made the significant contribution in social as
well as economic development of UK. Hospitality sector is basically a service based industry. It
is a sector which has created the employment opportunities for people in UK.
The present report has focus on analyzing the different types of businesses in hospitality
sector. Study will also have focus on identifying the different operational as well as functional
division in Hilton hotel.
P1. Different types of business in hospitality sector and products or services offered by them
The various types of small sectors within hospitality industry are :
Hotels : It is the sector in hospitality industry which provides the different services such as food ,
accommodation etc. In context of Hilton hotel, an organization provides accommodation
facilities to customers according to their budget. The different types of accommodation facility
provided by Hilton hotel are cottages, villas, flats etc.
Food and beverage business : This is sector in hospitality industry which includes licensed as
well as unlicensed restaurants and mobile food stands. The services offered by the organization
in this sector includes catering services.
Conferences and banqueting : It is the business which provides customer s with a space to
organize seminars, conferences or other events. They also provide food and beverage services to
customers.
Bars and night clubs : They provide entertainment services to customers. In addition to this,
these companies in hospitality sector provides drinks as well as some food to customers.
P2. Range of operational and functional division within Hilton hotel
There are different Operational as well as functional department in Hilton hotel. Role of
operational department is to develop products or services which benefit the customers. It is the
department which makes significant contribution in generation of revenue by firm. Functional
department in Hilton hotel supports the operational unit. The different functional as well as
operational department in Hilton hotel are :
Food preparation department (Kitchen) : It is the department in Hilton hotel which is mainly
responsible for preparing as well as serving food to guests. Based on the size of operations,

kitchen department can also be categorizes into sub divisions such as pastry, fishmonger,
roasting etc.
House keeping department : In context of Hilton hotel, role of this functional unit is to provide
accommodation services to guests. It is the functional unit within Hilton hotel whicvh is mainly
liable for cleaning the rooms for guests.
Front office services : It is important functional unit in Hilton hotel. The duty of this, department
is to welcome guest and inform them about the services offered by company.
Human resource department :It is the functional unit which is responsible for managing p[eople
and providing them with proper training. Responsibility of human resource manager is to select
as well as recruit talented employees.
P3. Analyzing the contribution of the hospitality industry to local, national and international
economies
The hospitality industry in United kingdom is has made significant contribution of about
fifty-seven billion pound in year 2014 that is approx. four percent of total GDP. It is the sector
which has contributed estimated forty one billion pound towards Exchequer. Hospitality sector
has assisted UK in earning the approx. Ten billion pound foreign exchange from exports. It is
the industry which has created the estimated 2.9 million jobs for people in UK. In addittion to
this, during the year 2016, hospitality sector has made the gross foxed capital investment of 7
billion pound.
CONCLUSION
It has been concluded from the report that hospitality sector has made significant
contribution in development of local;, national and international level. The other fact which has
been found during the study is that hospitality sector is very big and there is high scope of
different businesses. It has also been concluded that an organizational structure has great as well
as significant effect on business operations.

REFERENCES
Books and Journals:
Agrawal, R.K., 2018. Principle of Management Accounting. Educreation Publishing.
Ansoff, H.I., Kipley, D., and Ansoff, R., 2019. Implanting strategic management. Springer.
Edghiem, F. and Mouzughi, Y., 2018. Knowledge-advanced innovative behaviour:
a hospitality service perspective. International Journal of Contemporary
Hospitality Management. 30(1). pp.197-216.
SHARMA, B. and Gursoy, D., 2018, June. HRM Practices in Hospitality and
Tourism Industry: A Review of the Literature. In 8th ADVANCES IN
HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT
(AHTMM) CONFERENCE(p. 28).