Contemporary Hospitality

have to do only LO1 and in that also need only P1 and M1 and word count is 200 words

Contemporary Hospitality
(P1, M1)

Different types of business within hospitality
and products and services offered
Hospitality is considered as an essential
role in upliftment of overall economy of
nation. In UK hospitality sector is playing
significant role in boosting overall
economy as this industry in engaged in
providing various services to customer by
which leisure time can be spend by
customers. On the other hand this is
requisite for this industry to understand
needs and demands of their guests.

Services within hospitality industry
• Lodging Accommodation: Under this quality food and accommodation
services are provided to customers. According to needs and specification
of customers hospitality organisation may deal with them.

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• Food and Beverage: This sector is wholly dependent on needs of customer
and under F&B sector various services are explained as under:
• Quick Service Establishment
• Catering Businesses
• Full Service Restaurants

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• Travel and Tourism: This sector provides airline, cruise, ships and marine
trips to their visitors. Under this comfortable accommodation is also
provided to visitors

Interrelationships of the operational and functional units
• Hospitality industry is associated with
a proper hierarchy in which
responsibilities are being divided to
various personnel in such a manner
that overall efficacy can be attained.
There are various division in
hospitality organisation and they are
dedicated to align their functions in
respect of needs and demands of their
customers.

REFERENCES
• Buhalis, D. and Sinarta, Y., 2019. Real-time co-creation and nowness
service: lessons from tourism and hospitality. Journal of Travel & Tourism
Marketing. 36(5). pp.563-582.
• Kandampully, J., Zhang, T.C. and Jaakkola, E., 2018. Customer experience
management in hospitality. International Journal of Contemporary
Hospitality Management.
• Täuscher, K. and Laudien, S.M., 2018. Understanding platform business
models: A mixed methods study of marketplaces. European Management
Journal. 36(3). pp.319-329.