Contemporary Management Issues in the 21st Century

Contemporary
Management Issues
in 21st Century

Table of Contents
Contemporary Management Issues in 21st Century........................................................................1
INTRODUCTION...........................................................................................................................2
The impact of information and communication technology on the management workforce.....3
Evaluation of existing policies of Tesco in context to talent acquisition, learning and
development and change management process...........................................................................4
Role of leaders for implementing new initiatives.......................................................................5
Recommendations on new initiatives that Tesco should adopt in order to survive and thrive in
the new normal............................................................................................................................5
Conclusion.......................................................................................................................................6
REFERENCES................................................................................................................................6

INTRODUCTION
Contemporary issues in management are that which are currently affecting the employees
and organization and that are tough to resolve. In 21 century the major contemporary issue was
the pandemic of COVID-19 which impacted various organization in different ways(Rosenbach,
2018). Tesco is the chosen organization for this project. It is the multinational groceries and
general merchandise retailer headquartered in England, UK. In this report, the theories of
management workforce are used to evaluate the effect of information and communication
technology in Tesco. The policies which was existing in the company before the pandemic in
context to hiring, training and development and then the change in it after COVID-19 is
explained in this report. It is discussed that how the leaders of the company effectively guide the
teams to adapt in new initiatives and what steps and strategies a company could take to survive
normally in such a new change.
The impact of information and communication technology on the management workforce
Information and communication technologies is various set of technological tools and
resources to store, transfer, share, create or exchange of information. It impacts the management
workforce in following ways:
 Staying innovative: With the help of technology, workforce of an organization became
more innovative it means they identify the needs for any improvement then make
changes accordingly. With the use of technology Tesco started online selling of its
products to help its customers. The company use innovation to stay connected with its
clients. Initially, it faced loss and decrement in sale but from the mid COVID till now its
online marketing has also being increased(Kamysbayeva, Koryakov, Garnova and et. al.,
2021).
 Industry efficient: Due to the innovation in technology any company will able to work
efficiently. Technology will allow the company to work fast without mistakes and make
better records of any data or information. Technology helped Tesco during COVID as it
allows the company for online marketing of its products. This is the reason for the
survival of the company during and after the pandemic. Hence, technology helped the
company to become more efficient and able to reach and fulfil the desires of customers.