Q3: Have you integrated risk management into your company’s/supply chain agenda?... Q10: Do you have other strategies to deal with suppliers who are not willing to partner with you?
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Contents Introduction.................................................................................................................................................2 Chapter 2- Review of Literature..................................................................................................................2 Type of risks in Supply chain......................................................................................................................3 Impacts of supply chain risks on organization’s performance.....................................................................5 Tools and Techniques..................................................................................................................................7 Chapter 3- Research Methodology..............................................................................................................9 Research Approach......................................................................................................................................9 Research Strategies...................................................................................................................................10 Quantitative Approach...............................................................................................................................10 Research analysis.......................................................................................................................................13 Research Importance.................................................................................................................................13 Chapter- 4 Conclusion...............................................................................................................................14 Research Limitations.................................................................................................................................14 Conclusion.................................................................................................................................................14 References.................................................................................................................................................15 1
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Chapter-1 Introduction The Supply chain is important for the organizations. Management study of supply chain will improve the overall performance of the organizations. It is a value adding activities that connect the supplier and customers of the organization. There are a number of factors that affects the supply chain and results into increase the chances of risks. The supply chain risks, effects the supplies that automatically affects the organization performance in certain ways. In this research report the risks of supply chain are explained and the drivers of that risk.The impact of supply chain risks on organizational performance in qualitative and quantitative form is explained on different process. The different processes are suppliers, warehousing, marketing,transport and productions. To manage these risks it’s important to identify the risks and analyze their impact. The organizations should use tools and techniques for risk identifications and analysis. Chapter 2- Review of Literature Literature review represents the previous studies or current studies and analysis that were published and presented. The followings are some literature review that relates to the research report. Sharma and Chrisman(1999) address and defined the supply chain risks and analysis of them. As their studies the impacts of the supply chain risks to the organization’s performance is not necessary to be negative sometimes, that are positive also. Vikulov and Butrin (2014) define the categories of risk and also the impacts of risks on organization performance. Authors categories the organization’s performance in process and showed the risk impact qualitative. The categories of business process are suppliers, transport, warehousing, production and marketing. 2
Muhammad, Naseer Qayyum, Murtaza Ali and Khuram Shazad(2012) describe the supply chain management method. The authors’ design a quantitative approach to calculate the risk impact on the organization performance. They collect data with the help of questionnaires from the 30 managers of the organization. They design a hypothesis and correlate the hypothesis and the values. This empirical study shows the results in the form of quantity(Qayyum, Muhammad, Ali, & Shazad, 2013). Type of risks in Supply chain There are many risks that experienced in the supply chain. There are always some factors and reason for any risk. It depends upon the type of supply, area of supply, demands, environment, government,securitypolicies.Thethreemostoccurredrisksinthesupplychainare organizational, network and environment risks. The followings are some risks and their driving factors are explained that affects the supply chain. Disruptions Risks:Disruption in the supply chain affects the organizational operation. The driver of disruptions are natural disaster like flood, fire, storms, heavy rainfall, machinery breakdown, labor strikes, bankruptcy, security reasons like terrorism, operating errors, power cuts etc. To avoid or prevent these risks is not easy tasks, but managers must have a risk mitigation plan for the Disruptions. Delay Risks: The production growth of an organization affects due to the delay in material flows. These occur often and have many reasons for that.. SystemRisks:Intheeraofinformationtechnology,everyorganizationhasthe information system that helps them to manage the work. But every system has their own weakness that cause failures and risks in supply change(Cagliano, Marco, Grimaldi, & 3
Rafele, 2012). The drivers of system risks are network failure or breakdown, issues with E-commerce, integration errors, database failure and IT infrastructure breakdown. ForecastRisks: The mismatch between the actual demand and company’s projection causes the forecast risks. Forecast risks depended upon the demand and forecast. A low forecast might decrease product production for sell and the high forecast increase the production and increase the inventory and decrease product price mark.. Intellectual property risks: An intellectual property of any organization is important for their growth and for their reputations. A less integrated and more global supply chain increases the intellectual property risks.(McCormack, et al., 2008). Procurement risks: Collecting resources for the work is known as procurement process. The procurement risks can occur in the supply chain, when there is an unexpected increase in the supply costs that results from the exchange rates or the supplierprice hike. Receivables risks: These risks are related to the final product sales, that affects the company growth and production. The drivers of receivables risks are customer’s strength and financial conditions of the customers.(Dittmann, 2014). Inventory risks: Holding excessive inventory becomes a cause of loss for the companies. Inventory risks are derived from the product shorter lifecyclecost of inventory holding, product value and uncertainty in demand and supply. Capacity risks: the drivers of capacity risks are the cost of capacity and capacity flexibility. The capacity can be decreased and increased with the time. The capacity must be flexible to overcome the risks. 4
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Impacts of supply chain risks on organization’s performance Supply chain risks impact to the organization’s performance in some certain ways. The Supply chain is associated with all activities of production, procurement, productions for their planning and management. Accordingly an article that was published in 1999 by Sharma and Chrisman supply chain risks have negative as well as positive impact to the organization(SCRLC, 2011). Their approach was rooted in the Markowitz portfolio selection theory. And in another article that was published in 2014 byVikulov and Butrin classify the supply chain risks in business process and their impacts on them. The followings are business process and impact of supply chain risks to them. Suppliers: Supply chain risks associated with the suppliers can direct impact on the product production and product delivery process. Delivery schedules would be changed due to the impact the product. Transport: The supply chain risks on the transport service of the organizations can damage of goods while transport and loss of goods. Warehouse: Risk associate with the warehousing and their impact are during storage good damage and changes in taxes and other costs of warehousing that are rented, security, etc.(Charles, Dennery, Guttikonda, & O’Connor, 2015). Production:Supplychainriskshaveagreatimpactonorganization’sproduction performance in the form of quality issues, over productions, machinery failure and procurement issues. Marketing: The risks of supply chain that cause wrong forecasts and take wrong promotion strategy and the failures of networking sales. The market value of the 5
organization will decrease and organization will not able to stand in the market with their competitors.(Bank, 2016). The above some process of the organization that has the impacts of supply chain risks. These processes are the core of any organization’s performance. With that there other some other impacts to the organization performance. Those are: Systemfailures:Nowadayseveryorganizationadoptsinformationtechnology. Organizations have the large system that helps them to, maintain every task. The important information may steal from the system and the virus, worm, Trojan horse attacks might be injected into the system by the attackers. Legal barriers: Government rules and policies sometimes act as the supply chain risks. (PWC, 2014). Natural losses: The impact on the organization performance by the natural reasons. Those are called as the external risks of supply chain. The organization could not avoid these reasons or nor predict them. These are natural disasters, wars, diseases and terrorist attacks. These all risks impact in the organization performance, but in different ways. Organization’s budget, inventory, suppliers, workers, system, security, market and warehouse all are the part of the performance. If all the units of organization work properly and maintain the growth and production level, then the organization will always rise. And this the performance factor of the organization. Sometimes the risks impact a lot on the company performance that cost company 6
value. To overcome these impacts and risks some tools and techniques are available for risk analysis and mitigation. Organizations have to follow those tools(Ghadge & Dani, 2012) Tools and Techniques To manage the risk, risk management process work in two phases, that is risk analysis and risk control. Risk analysis referred a process that deals with risk identification, risk estimation and risk evaluation. While risk controls manage the mitigation and monitoring the risks. Risk identification: before planning and developing any risk mitigation plan first of all risk identification is important, risk identification process explains the each and every detail of risks like source of risk, nature of risks, occurrence area, time period or expected outcomes. The details of risks can be obtained from the conditions by using tools and methods. The followings are the step to identify the risks. Methods and tools for risk identification- The methods of supply chain risk identification are: 1.Geomaping or supply chain mapping: This method provides the details about the dependencies and hand offs in the supply chain that cause the risks. 2.Supplychainoperationreference(SCOR):Thismethodresearchesthehistorical problems and the reason of risks. Provide guidelines to overcome the further risks. 3.Brainstorming: brainstorming with highly expert people in the supply chain. They have experience in risks of supply chain and provide a huge information about the risk’s sources, nature, time periods of the risks etc. 4.Assessment surveys: Well-designed surveys help to gather the information about the supply chain risks in quick and effective ways. 7
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5.Sites visits: The risk management team visit sites to identify the risks. They collect information from the workers, weather forecasts, company, machinery and other factors that affect the supply chain and cause risks. 6.Information audits: There are some systems that audit the past issues and trends and generate the performance result. An Audit provides information about the area of organization where risks effect and decrease the performance and also predict the future performances of the organization. The tools of supply chain risk identifications are: 1.Risk checklists: Preparing a list of risks that are very common in company environment and from the past records of the organization(Ghadge & Dani, 2012). 2.Cause and effect diagram: In this tool, a diagram of an organization’s supply chain to trace the causes of risks. And with this also find out the effects of risks on that particular area. 3.Gantt chart: Gantt chart represents the tasks or procedures with time. Critical path can be identified with the help of the Gantt chart. That shows the area of disruptions. Risk analysis: Risk analysis helps to understand the risks. Risk analysis the sources of risks, nature of risks, results and impact of them to organizational performance whether it is positive or negative. This information helps to plan the better risk management plan for the future. In risk identifications that affect the consequences should be identified. Risk analysis finds out the reason and understand that factors that how frequently the risk happened and their impacts. Risk analysis calculates the risk from its factors and report to the organizations. 8
Chapter 3- Research Methodology There are three methods to analysis the risks. These are qualitative, semi-quantitative and quantitative methods. 1.Qualitative methods define the level of probability of occurrence and risky impacts based on different scales and measures. There are several levels of probability in qualitative methods are rare, unlikely, likely and most certain. The levels of probability and impact combined result into the degree of risks, i.e. low, medium and high(Singhal & Agarwal, 2011). 2.Semi-quantitative methods the numerical values replaced the judgment levels. The range of scale 1 to 4 for probability in terms of very unlikely, improbable, probable and very probable. Analytic hierarchy process approach is used to calculate the relative weight of supply chain risks. 3.Quantitative methods may perform by the simulation methods when there is a huge amount of information is available from the past records. The tools that are used to calculate the probability of occurrence and risky event impacts are fault and event trees, Monte Carlo techniques and petri nets. Research Approach In this research report, there are two of the studies is evaluated, on the basis of organization performance. The studies are qualitative approach and quantitative approach. The methodology that is basically used in this report is the quantitative approach which depends on the results of 9
the questionnaire. The data analysis will take place over the collection of the data through questionnaires. Research Strategies The research strategy or method used in the organization is a quantitative approach.A questionnaire is prepared to collect the data from the managers. Approx. 30 to 40 questionaries form distributed to the managers and got feedback from 30 managers. The questions are very basic and based upon the impacts of supply chain risks on the organizational performance. Quantitative Approach Muhammad, Naseer Qayyum, Murtaza Ali and Khuram Shazad(2012) gather the data through questionnaires and can be used. The testing tool is SPSS (Statistical package for the social sciences) to calculate the results. In this tool the results are calculated for the hypothesis. The organization performance depends upon many variables(Monroe, 2012). The following isa questionnaire that is used to collect the data and then analyze the results accordingly. The purpose of the qualitative approach is to answer the research questions like types of the risks involved in the supply chain, their impact and the techniques used to eliminate those risks. . Q1. Do you think so that organizations concerned about the risks in chain management? 10
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Yes No Q2. Do you have the questions and discussions wih the management team regarding the supply chain risks? Yes No Q3. Have you integrated risk management into your company’s/business unit’s supply chain agenda? Yes No Q4. Do you have any idea about the suppliers who face the one product line? Yes No 11
Q5. Is it there any ongoing process available for the assessment of the supply chain risk in the organization? Yes No Q6. Do you collect the risk information periodically from your suppliers. Yes No Q7. Do you agree with the supplier exposures integrated are helpful in making decision to select a supplier? Yes No Q8. Is it true that company developed a mitigation strategy for supply chain management? Yes No 12
Q9. Is it true that to mitigate the risks, suppliers are happy to do the partnership with you? Yes No Q10.Do you have other strategies to deal with suppliers who are not willing to partner with you? Yes No Research analysis The variables for the analysis are a strategic supplier partnership,customer relationship, the level of information sharing, information quality, postponement, price/cost, delivery dependability, product innovation, time to market and organizational performance. In the above statics every variable has correlation with another variable. That depends upon the variables some have a positive impact and some have a negative correlation impact. For example- with a strategic supplier partnership and customer relationship, postponement has positive correlation as per the above static values(Gyula, 2013). 13
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Research Importance These results are again refined on the basis of different parameter as per the hypothesis. Organizational performance is the depended variables and the text for coefficients. To check their compatibility with regression models. This approach will help to find the positive as well as the negative effect of the supply chain risks on the organizational performance. 14
Chapter- 4 Conclusion Research Limitations The biggest limitation of the research analysis is the perception of the suppliers with regard to the risk management in the supply chain.Supply chain risk managementperform by the simulation methods when there is a huge amount of information is available from the past records. The tools that are used to calculate the probability of occurrence and risky event impacts are fault and event trees, Conclusion In this research report, all the risks found in the supply chain are explained in detail. It is concluded that there are many risks that the organizations are facing and it has a negative effect on the performance of the organization. The organization should use or adopt the different tools and techniques to analyze the risk and to solve the problem occurs through these risks. 15
References Bank, B. (2016).https://www.barclayscorporate.com/content/dam/corppublic/corporate/ Documents/Managing_your_business/Supply-chain-risk.pdf.Retrieved from https://www.barclayscorporate.com/content/dam/corppublic/corporate/Documents/ Managing_your_business/Supply-chain-risk.pdf Cagliano, A., Marco, D., Grimaldi, S., & Rafele, C. (2012).An integrated approach to supply chain risk analysis.Retrieved from http://porto.polito.it/2381032/1/Cagliano_et_al.pdf Charles, R., Dennery, P., Guttikonda, A., & O’Connor, K. (2015).Supply Chain Risk: A Utility Company Perspective.Retrieved from http://mitsloan.mit.edu/actionlearning/media/documents/s-lab-projects/Utility_Company- Report-2015.pdf Dittmann, J. (2014).Managing risk in the global supply chain.Retrieved from http://globalsupplychaininstitute.utk.edu/publications/documents/Risk.pdf Ghadge, A., & Dani, S. (2012).Supply chain risk management: present and future scope. Loughborough University. Retrieved from https://dspace.lboro.ac.uk/dspace-jspui/bitstream/2134/12624/3/Supply_Chain_Risk_Ma nagement_Present_and_Future_Scope.pdf Gyula, L. (2013).Analysis of the impact of the supply chain performance on the overall organizational performance.Partium University, Department of Management and Marketing. 16
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Institute of Management Accountants. (2007).Enterprise risk management: Tools and techniques for effective implementation. McCormack, K., Wilkerson, T., Marrow, D., Davey, M., Shah, M., & Yee, D. (2008).Managing Risk in Your Organization with the SCOR Methodology.The Supply Chain Council Risk Research Team. Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download? doi=10.1.1.668.3730&rep=rep1&type=pdf Monroe, R. (2012).Supply Chain Risk Management: A Review of the Empirical Research. Longwood University. Retrieved from https://www.researchgate.net/profile/Richard_Monroe3/publication/269038120_Supply_ Chain_Risk_Management_A_Review_of_the_Empirical_Research/links/ 579a386808ae2e0b31b14d5e/Supply-Chain-Risk-Management-A-Review-of-the- Empirical-Research.pdf PWC. (2014).Managing risk: Supply chain finance.Retrieved from http://www.pwc.com/us/en/risk-management/assets/supply-chain-finance.pdf Qayyum, N., Muhammad, Ali, M., & Shazad, K. (2013).The Impact of Supply Chain Management Practices on the Overall Performance of the Organization.University of Management and Technology. Retrieved from http://cgr.umt.edu.pk/icobm2013/papers/Papers/IC3-Dec-2012-053.pdf SCRLC. (2011).The Need for Supply-Chain Risk Management.Retrieved from http://www.scrlc.com/articles/Supply_Chain_Risk_Management_A_Compilation_of_Bes t_Practices_final%5B1%5D.pdf 17
Singhal, P., & Agarwal, G. (2011). Supply chain risk management: review, classification and future research directions.Int. Journal of Business Science and Applied Management, 6(3), 1-28. Retrieved from http://www.business-and-management.org/library/2011/6_3-- 15-42-Singhal,Agarwal,Mittal.pdf Sukati, I., & Yusoff, R. (2012). The Study of Supply Chain Management Strategy and Practices on Supply Chain Performance.Procedia - Social and Behavioral Sciences, 40, 225-233. Retrieved from http://www.sciencedirect.com/science/article/pii/S1877042812006520 18