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Managing Continuous Organisational Improvement

   

Added on  2020-10-22

13 Pages3552 Words261 Views
Managing Continuous OrganisationalImprovement

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Features of organisational culture that encourage and allow for continuous improvement..11.2 Approaches that facilitate the introduction and acceptance of change.............................21.3 Different approaches to continuous quality improvement...............................................2TASK 2............................................................................................................................................42.1 Sources of information used by organisations to help identify any improvements.........42.2 Big Data and its contribution to improvement strategies.................................................5TASK 3............................................................................................................................................53.1 Changes required by Morrison organisation in order to achieve improvements..............53.2 Factors that created the need for change..........................................................................63.3 Plan will implement the proposed improvements...........................................................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10.......................................................................................................................................................11

INTRODUCTIONContinuous improvement is an ongoing effort to improve services, products and process.In the present time period, this concept is necessary to make goods and services unique and ofbetter quality. To develop this procedure at workplace, it is a duty of top management to evaluateall process to search as well as eliminate all issues on continuous basis. This present report isbased on Morrisons company and it is fourth biggest chain of supermarkets in United Kingdom.Under this, mentioned report will discuss about approaches which facilitate introduction andalso acceptance of change (Akgün and et. al., 2014). Sources of information that are usedthrough company help to determine any kinds of improvements which are required will bementioned in report. TASK 11.1 Features of organisational culture that encourage and allow for continuous improvementIn today's competitive world, nature of business becomes more dynamic of everyorganisation. As companies are used to keep changes in business on regular basis. Therefore, forthis process, they formulate different-different strategies in order to gain competition fromothers. It includes niche marketing, product-mix policy, positioning strategy, cost leadership,differentiation and more. Thus, in this regard, it is necessary for organisations to plan forcontinuous change in business which helps in giving tough competition to rival companies.Continuous improvement refers to method to assure that practices, processes and methods areaccurate and efficient. It is helpful in make changes in process, products and services. This typeof modification includes of innovations as well as incremental initiatives to attain the bestpractices. It is necessary that objectives and expectations should be deployed to all stakeholdersin a clear manner. Giving an encouragement and executing incentive plan should aids in developbetter culture related to development on continuous basis. If the organisational culture will bebetter then employees will focus towards the same (Basu, 2014). There are different features ofthe organisational culture mention below that help in encourage for the continuous improvement:Risk Taking and Innovation- It can be explained as extent and degree to which the staffmembers are encouraged or motivated to take innovative steps as well as calculate risks. In orderto make changes or innovate the products, it is necessary for Morrisons to motivate its staffmembers to make innovation in its products through continuous improvement.1

Management Support- The support of manager is necessary in an organisation becausemanager give the proper guidance and support to employees. It helps in enhance their motivationlevel. If employees feel satisfied then they will focus more towards improvement in production. 1.2 Approaches that facilitate the introduction and acceptance of changeChanges are essential for every organisation which deals with transformation or transitionof aims, technologies and processes (Bhasin, 2012). Change can develop the positive or negativeimpact on business. Before, implementing change at workplace it is necessary to management tounderstand about the benefits of that change at workplace because every employee will notcomfortable to accept change in an easy manner. There are different approaches which facilitateintroduction and also acceptance of change given below:Education and Communication- Before any kind of change, it is important to informemployees with accurate information. Effective communication can supported through thetraining as well as some other education forms. If Staff will have good understanding of reasonor objective of change then they will ready to corporative.Participation and involvement- Through enhancing involvement of staff members orprovide them particular tasks, resistance to intended change in organisation can be minimized.Through this, staff members will be loyal and also they will focus towards team work in order toattaining the specific aims and objectives of company. They will give their more involvement inany necessary activities of business.Co-optation and manipulation- Morrison company use this method of change, when theother are expensive and not workable. This approach is more effective to co- opt with the peoplewhich are resisting change (Boer and et. al., 2017). With the help of communication, employeesare kept in control. In context to this, staff included in symbolic role at the time of change as wellas process of decision making.Facilitation and Support- People which experience about adjustment of issue at the timeof process of change will be benefit from the supportive management. It is helpful in deal withany fear at the time of transition period like when staff experience job loss, fear of transfer etc. inorder to remove these fares, company provide counselling and training to employees.1.3 Different approaches to continuous quality improvementContinuous quality improvement refers to management philosophy that Morrisonscompany use to minimize wastage, enhance external and internal satisfaction and maximise2

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