Managing Continuous Organisational Improvement (Doc)

Managing Continuous
Organisational
Improvement

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1. Describing features of organisational culture that encourage and allow for continuous
improvement...............................................................................................................................1
1.2. Analysing approaches that facilitate introduction and acceptance of change......................2
1.3. Evaluating different approaches to continuous quality improvement..................................3
M1. Evaluating leadership and management styles facilitating continuous improvement in
organisations and help to embed change.....................................................................................3
D1. Assessing importance of continuous improvement in supporting organisational success...4
TASK 2............................................................................................................................................4
2.1. Analysing sources of information used by organisations to help identify improvements
that are needed.............................................................................................................................4
2.2. Meaning of Big Data and evaluating its contribution to improvement strategies which
organisations create.....................................................................................................................5
M2. Reviewing information and identify areas for improvement in organisation......................6
D2. Evaluating potential benefits of proposed changes in activities..........................................6
TASK 3............................................................................................................................................6
3.1. Preparing presentation explaining changes required by company in order to achieve
improvements..............................................................................................................................6
3.2. Producing handout for delegates at meeting where factors are evaluated that created need
for change in organisation...........................................................................................................7
3.3. Preparing plan that implements the proposed improvements for organisation....................8
M3. Analysing monitoring processes required to ensure changes lead to planned
improvements..............................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Improvement is essential in every type of organisation in order to achieve long term
success and high profitability (Albliwi, Antony and Lim, 2015). Leader is the one who has to
understand needs of improvement and also strengths and weakness of different professionals
before making a plan which helps in improving effectiveness of a particular company. Thus, in
this report, M&S has been taken into consideration. It is a major British multinational retailer. It
is headquartered in London, United kingdom. But has its chain all over world including United
Arab Emirates.
In the following report, features of organisational culture that influences continuous
improvement has been discussed. Further, various approaches in relation with continuous
improvement and also facilitation towards acceptance of change has been discussed in this
report. Thus, sources of information that is being used by M&S in order to determine needs for
improvement has also been described. In addition to this, this assignment also highlights on
contribution of Big data towards strategies in terms of improvement that is created by M&S has
been analysed.
TASK 1
1.1. Describing features of organisational culture that encourage and allow for continuous
improvement.
Organisational culture is a term that is being defined as a underlying belief, assumption,
values and also ways of interacting that leads in contributing to environment that is unique,
social and psychological of a particular organisation (Beckford, 2016). Culture is also based on
shared attitudes, customs and written as well as unwritten rules that is been established over time
and which are considered as a valid one. Thus, features of organisational culture that leads in
continuous improvement has been discussed as per below context-
 Innovative culture- M&S if has innovative culture may lead to continuous improvement
as this culture is flexible and adaptable and also experiment with new ideas. Thus, cited
company must produce innovative products which leads them in attracting huge volume
of customers and also towards continuous improvement.
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