This presentation introduces the need for an automated sales management software for Cosies Insulation. It discusses the issues faced by the company, the system vision, stakeholder analysis, user stories, and use cases. The software aims to automate sales tracking, generate reports, and improve overall efficiency.
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Cosies Insulation Sales Management Software
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Introduction & WBSCosies Insulation – Installs insulation in homes Total 28 members Sales Management Software Planning and Analysis Requirements analysis Scope, schedule, budget Resource and stakeholder analysis Risk and communicatio n management Quality Planning Milestone 2: Project Plan Execution Creation of the Product Backlog System Architecture Creation of user stories Source code development Milestone 3: Developed system Control and Closure Testing & Implementatio n Implementatio n of the changes Audits and reviews Performance evaluation Go-live Closure report Milestone 4: Closure Report Kickstart (Project Start- up) Business case analysis Feasibility determination Documentatio n of results Milestone 1: Project Initiation Document
System Vision ï‚›The issues of data mishandling, inability to track sales, etc. have cropped up for the company ï‚›The need for an automated sales management software has emerged ï‚›Automatically record the details ï‚›Track sales ï‚›Generate reports ï‚›Make calls ï‚›Three types of users: call centre member, sales representative, and manager
Stakeholder Analysis StakeholderRoleContributionInfluenceInterest Sponsor– Cosies Insulation Thesponsorwillhandoverthebusinesscase describing the project overview and justification. The necessary funds for the project will also be provided by the stakeholder. MediumHighHigh System UsersTheprojectteamwillinteractwiththestakeholder grouptoinvestigateontheirexpectationsonthe system.Theprojectspecificationswillbedesigned accordingly. The users will also provide their feedback onthesystemdeveloped(FernandezandThams, 2019). MediumHighHigh Clientof Cosies Insulation The stakeholder group will provide their feedback on the services and products offered by Cosies Insulation after the implementation of the automated system. LowMediumMedium VendorsThe design, development, and deployment activities will require certain tools and equipment. The vendor groups will provide these tools and equipment to the company MediumLowLow Project Manager& Team Themanagementandexecutionoftheprojectto designanddeploytheautomatedsystemforthe company will be performed by the stakeholder group. HighMediumMedium
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User Stories User Story IDRequirement 1As a Sales Reps, I would like the system to allow me to securely login through the home screen so that I may utilize the functionalities and features implemented. 2As a Sales Reps, I would like the system to allow me to view the ranking of the sales so that I may plan and execute the sales operations accordingly. 3As a Sales Reps, I would like the system to allow me to access the sales information and data on my mobile device so that I may remain available for the clients at all times. 4As a Sales Reps, I would like the system to allow me to access the sales information and data on my mobile device and apply filters and view geolocation markings so that I may remain target the customer groups accordingly 5As a Sales Reps, I would like the system to allow me to enter the measurement details of the insulation so that I may receive the quotations and close/track/redirect sales on the basis of the same. 6As a Call Centre Reps, I would like the system to allow me to securely login through the home screen so that I may utilize the functionalities and features implemented. 7As a Call Centre Reps, I would like the system to allow me to make calls using the call module of the system so that I may cover maximum number of clients and do not miss out on any client. 8As a Call Centre Reps, I would like the system to allow me to store and view the phone script and call history associated with each client so that I may plan further interactions accordingly. 9As a Manager, I would like the system to allow me to securely login through the home screen so that I may utilize the functionalities and features implemented. 10As a Manager, I would like the system to allow me to apply filters and generate automated reports so that I may track the sales data and information.
Use Cases UseCase ID NameDescription UC1LoginThe system is being developed for three types of users as sales reps, call centre reps, and manager. These three along with the system will be the actors in this use case and the three types of the users shall be provided with login credentials to securely log in to the system. UC2Sales RankThe sales reps shall be able to view the sales rank to prioritize the sales activities accordingly. The system shall show the sales rank and the sales lead to the user (Hoffmann et al., 2009). UC3Make CallsThe call centre reps and the sales management system will be the two actors involved in the use case. The user shall be given the abilitytomakecallstotheclientsofthecompanyusingthe automated system. UC4Store and View Phone Script The call centre reps and the sales management system will be the two actors involved in the use case. The user shall be given the ability to store and view the phone script for each client using the system. UC5Generate ReportThe manager and the sales management system will be the two actors involved in the use case. The user shall be given the ability to apply filters and generate automated reports using the system.