Quality Objectives and Control Procedures in Project Management

This article discusses quality objectives and control procedures in project management. It covers the role of the project manager, elements of a quality control system, methodology of measurement, quality assurance procedures, legal requirements, and CI tools and techniques.

Running head: COSMO 1
Project management
Student’s name
Course
University
Date
Quality objectives

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The primary quality objective of Cosmo Inc. is to meet the expectations of its clients by
customizing their products in a way that they are tailored to meet their specific needs, based on
the quality standards that are recognized at international level(Akbari & Kiany,2017). The
organization also aims to increase the quality of its products by utilizing the current technology
in the production process, and research about customer wants and needs.
Level of quality acceptable to the stakeholders
Being an organization that develops and distributes wearable technology about nutrition
and lifestyle, Cosmo is expected by the stakeholders to provide high-quality products that can
change lives and improve the clinical needs of the client. It is also likely to apply proprietary
technology to develop quality products that are medically approved. The organization has also
invested much money on innovation to ensure that it achieves the superior quality that can serve
the client for a long time.
Project manager’s role

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The project manager oversees the production process to ensure that the quality of the
product is not affected by the challenges that might be faced. He also prepares and updates the
quality documentation and assesses the document to ensure that the quality of the product
conforms to the relevant standards. The project manager also oversees the employee training
process and provides them with information about the organization’s culture about the quality
and development of new products to meet the customer needs, which change continuously. He or
she also manages the components and materials used in the production process to ensure that the
suppliers comply with the quality standards thus minimizing the cost of inspection due to the
reduced amount of inferior quality products.
Acceptance statement for project champions and stake holders
The company shall not engage in any unwanted practices such as false advertisement, price
discrimination for the services and shall adhere to environmental sustainable practices through
stake holder engagement.

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Quality control procedures
There are four main activities and techniques used to ensure that quality procedures are
met in an organization. These are quality audits, continuous monitoring process, identification of
the cause of a problem and eliminating it and using the statistical method to increase variability
and efficiency. It is also essential to establish quality objectives at different functional levels,
especially the ones that help the organization meet the required targets. The meaning of the
objectives and the role that each person has to play must be communicated. The first process
involved in ensuring quality output is the initiation phase, which consists of the identification of
the business need that the production team is supposed to meet. The second step is planning,
which involves breaking down the more important processes of a project into smaller tasks and
setting timeframes to complete these tasks. In the third step, the developed plan is executed, and
the project manager regularly inspects the works to ensure that the quality needs are met. In the
closure phase, a final assessment is conducted to determine the success level of the project.

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Elements of the quality control system
Cosmo Inc. ensures that the quality of its products conforms to customer needs. In
wearable's industry, most modern technology is always regarded to be the best technology. The
organization has a responsibility to ensure that its standards are in line with the professional
standards applicable. Some of the elements to control include an analytics system that assesses
the technology of applicable, support products meant to improve customer experience, and
application of artificial intelligence in product development.
Methodology of measurement.
Assessing and dealing with its viable conveyance administrations is an issue which has
been brought into more honed help as of late that we address in this project. This has been
common in the Cosmo. Inc open area where the developing accentuation on formalized customer
temporary worker connections, re-appropriating and benchmarking (both between neighborhood
experts and between nearby specialists and private division associations) has implied that the
meaning of administration guidelines and conceding to execution criteria has pulled in
significant professional consideration. This examination depends on 300 meetings and interviews
directed in six countries nearby specialists. The test utilized both complete investigation and
perceptual mapping procedures to build up a comprehension of its parts benefit conveyance that
clients' esteem most related to an appraisal of how well they see their IT division is performing
on these criteria. The paper uncovered significant contrasts in the overall execution of the six
neighborhood specialists from both the complete examination and the perceptual mapping
components of the test. The technique is appeared to give a successful method for recognizing

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key execution issues from the client point of view and benchmarking administration execution
crosswise over the association.
Quality assurance procedures
This project has high-quality assurance. The project aims at meeting all the objectives
stipulated for the benefit of the company revenue, managers, and also the legal
stakeholders(Kopalle, Fisher, Sud,& Antia,2017). The project employs some methods that are
used for quality assurance. We have software's that will enable quality assurance, including
waterfall, scrum, and agile. Scrum is a blend of the two procedures where designers are part into
groups to deal with explicit errands, and each undertaking is isolated into several dashes. Agile is
a group arranged programming advancement procedure where each progression in the work
procedure is drawn nearer as a dash. Agile programming advancement is very versatile.
However, it is less cautious because the extent of the undertaking can change without much of a
stretch change. The waterfall is the customary straightway to deal with programming
advancement. It is a well-ordered process that commonly includes gathering prerequisites,
formalizing a structure, actualizing code, code testing and remediation, and discharge. It is
regularly observed as excessively moderate, which is the reason elective advancement strategies
were built. These programs and processes assure the success of the project. The total cost of
$150,000 shall be dispensed for the project within 180days
Legal requirements
The company shall not use false advertisement to attract the consumers because it’s a
violation of the stipulated rules and regulations.

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CI tools and techniques
Quality assurance protocol.
This is to ensure that the project runs smoothly and all factors are considered in the
process. Quality assurance auditing is an idea broadly utilized in the interior, outer, and client
audits for estimating quality affirmation inside the project(Knechel,2016). The best test to robust
quality confirmation auditing is guaranteeing that systems accurately reflect reported
benchmarks. Since a solitary advancement or research cycle for any fabricated item can result in
a wealth of archives and structures, organizations set up quality confirmation offices to guarantee
process quality can be kept up. It is additionally essential to regularly audit the quality
confirmation methods with the goal that the administration can assess the effectiveness of these
techniques.
Master Control Audit
Is a complete audit programming arrangement intended to help distinctive parts of the
venture to lead robust audits while keeping up quality confirmation in standard working
strategies. This audit will ensure that all the variables are considered in decision making.
Conclusion
This project aims at customizing the quality of the Cosmo.inc products and ensures they
are in optimal performance of the products. The project describes several techniques that will be
used in the project for the quality assurance and making sure the project is undertaken within the
time frames stipulated. The findings and information for the project data collection and analysis

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have been specified in the project that ensures that the project has enough information to be
approved.
References
Akbari, R., & Kiany, G., (2017). Offering a Model for Teacher Quality from the Perspective of
the Stakeholders in ELT. Language Related Research, 8(1), 23-47.
Knechel, W. R., (2016). Audit quality and regulation. International Journal of Auditing, 20(3),
215-223.
Kopalle, P. K., Fisher, R. J., Sud, B. L., & Antia, K. D. (2017). The effects of advertised quality
emphasis and objective quality on sales. Journal of Marketing, 81(2), 114-126.