Impact of COVID-19 on Hospitality Organisations: A Case Study of Marriott International Hotels

Proposal
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Table of Contents
Introduction/background - a brief explanation of the chosen topic and background of the
company.................................................................................................................................3
State the aim...........................................................................................................................3
State Objectives of the research.............................................................................................3
Define the research problem-.................................................................................................3
Outline the research questions...............................................................................................4
Chapter two............................................................................................................................4
 Methodology...................................................................................................................4
Show timeline towards completion of the project- Gantt chart or table showing timelines. .4
Chapter 3................................................................................................................................5
Literature review....................................................................................................................5
Chapter 4:...............................................................................................................................6
Carryout the research using secondary data only...................................................................6
Present the findings using tables, charts, and diagrams.........................................................6
Chapter 5................................................................................................................................7
Conclusion.............................................................................................................................7
References.................................................................................................................................8
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TOPIC
The research topic chosen in this research is impact of COVID -19
on hospitality organisations. A case study of Marriott
International hotels.
Introduction
COVID 19 has badly impacted upon the hospitality industry. This has
provided the management to rethink each and every step used for
managing the operations of hospitality companies. The company chosen
in this report is Marriott International. This is a America based company
which is providing services in hospitality sector. This organisation of
hospitality industry is one of the best in terms of accommodation and
customer service. It comprises 30 brands and 7,642 properties in 131
countries and territories, totaling 1,423,044 accommodations. Marriott
International, Inc. was formed in 1993 when the Marriott Organization was
split into two companies: Company, Inc., which licences and currently runs
hotels, and Host Marriott Conglomerate (now Host Resorts), that either
owns holdings.
State the aim
The aim of this study is to analyse the impact of COVID 19 on the operations of hospitality
organisation.
State Objectives of the research
• To analyse the impact of COVID 19 pandemic on sales of Marriott
• To assess information about impact on operations of Marriott during lockdown
• To recommend strategies for Marriott to overcome challenges that occurred due to
COVID 19 pandemic
Define the research problem-
The research problem in this study revolves around the management and operations of
Marriott that have impacted due to COVID pandemic. It is very important for any hospitality
company to manage all challenges and take care how to increase sales and profit again. There
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