Impact of Covid 19 on Organisational Performance of UK Hospitality Industry: A Study on Marriot Hotels

Foundation Year Research Project

Table of Contents
STAGE 1: PLANNING.............................................................................................................3
Research Topic.......................................................................................................................3
Research Background.............................................................................................................3
Research Aim.........................................................................................................................3
Research Objectives...............................................................................................................3
Research Problem...................................................................................................................3
Research Questions................................................................................................................4
Research methodology...........................................................................................................4
Gantt chart..............................................................................................................................4
STAGE 2: CARRYOUT YOUR RESEARCH..........................................................................6
Literature review....................................................................................................................6
What are the challenges faced by UK hospitality industry after the break of covid 19
pandemic?...........................................................................................................................6
What is the impact of Covid 19 on organisational performance of Marriot hotel?...........6
What are the measures used by Marriot hotel to mitigate the challenges faced at the time
of Covid 19 pandemic?.......................................................................................................6
Presentation of findings..........................................................................................................6
Summarisation of findings.....................................................................................................7
CONCLUSION..........................................................................................................................7
REFERENCES...........................................................................................................................9
Books and journal...................................................................................................................9

STAGE 1: PLANNING
Research Topic
To analyse the impact of covid 19 on organisational performance of UK hospitality
industry.
Research Background
Organisational performance refers to measuring actual result of the company against
the standard set. It refers to analysing organisational performance in respect to the objective
set so that goal can be attained. The performance of the company is measures against four
intended areas which are human resource outcome, financial outcome, capital market result
and product market outcome (Tu, Li and Wang, 2021). Covid 19 was the time were all the
activity of the company largely affected which impact the organisation a lot. It was very
tough for the business to perform their activity in smooth manner.
To know the impact of Covid 19 on organisational performance the chosen hotel is
Marriott. Marriott is an international hospitality brand. The organisation was founded in the
year 1957 by J. Willard Marriott. The headquarter of the Marriot is located in Bethesda,
United States.
Research Aim
To analyse the impact of Covid 19 pandemic on the organisational performance of UK
hospitality industry: A study on Marriot hotels.
Research Objectives
 To discern the challenges faced by UK hospitality industry after the break of covid 19
pandemic.
 To examine the impact of Covid 19 on organisational performance of Marriot hotel
 To identify the measure used by Marriot hotel to mitigate the challenges faced at the
time of Covid 19 pandemic.
Research Problem
The major research problem that is identified in the investigation is that at the tine of
Covid 19 many restrictions were imposed by the government of the nation. Due to which
preforming the business operation becomes tough (Filimonau, Derqui and Matute, 2020).
Due to less customer company is not earning revenue and the expenses are higher. This
affects the organisational performance in negative manner.