Creative Thinking Techniques and Issues in Workplace and Community Contexts

This study material covers various topics related to creative thinking techniques and issues in workplace and community contexts. It includes techniques like brainstorming, mind mapping, and TRIZ methodology, and factors like commercial potential, suitability for target audience, suitability for purpose, and feasibility of implementing a solution. It also discusses practical and operational issues in workplace and community contexts and techniques for generating creative ideas and solutions.

BSBCRT512 - Originate and
Develop Concept

Short Answer Questions
Question 1
Complete the table below.
a. Identify at least three creative thinking techniques.
b. In 100 words or more, explain in your own words, how each identified creative thinking technique can be applied in generating innovative
solutions to workplace issues.
Creative Thinking Technique Application of Creative Thinking Technique in Generating Innovative Solutions to
Workplace Issues
i. Brainstorming The mentioned technique is determined as group creativity techniques used to solve the issues for a
specific problem that decreases productivity in the workplace. The said practice allows the
individual to encourage open collaboration to solve workplace issues. A large number of creative
ideas can be generated quickly to create the ideal solution. Bounce fitness can use the mentioned
creative thinking at their workplace to solve the issues regarding the said business operations.
Through the open suggestion system, employees can present the number of ideas regarding the
problems that could be regarded to improvising the workplace environment. These suggestions can
further be used in eliminating the issue.
ii. Mind mapping Conclusion this mentioned creative thinking plays a vital role in generating innovative solutions to
resolve the problems impacting the workplace environment. The respected business can use mind
mapping techniques to solve the low motivation and job satisfaction problems from the workplace.

In this technique, all the issues are identified and added to the map to get the visual presentation of
the stated problem. For instance, through radical thinking, various unique can be generated
associated with the situation. Hence, by developing new ideas and solutions, such as motivational
sessions, they can embrace the working environment.
iii. Triz methodology The respected business faced the employee performance issue at their workplace. Hence, by
implementing the mentioned techniques, they can significantly solve the problems mentioned
above. The TRIZ methodology is used to improvise the existing solutions to solve the particular
issue. It includes the previous data interpretation research regard to the addressed problem. These
techniques provide the support to get the real set of information regarding the situation. Hence, it
eliminates the intuition that succors to deliver the more efficient solution.

Question 2
In 100 words or more. explain in your own words, how each factor listed in the table below affects viability of solutions to workplace issues.
Factor Explanation of How the Factor Affects Viability of Solutions to Workplace Issues
i. Commercial potential The commercial potential is essential in the organization's functions. Without the potential ability, the
respected business cannot implement the solution at the workplace. For instance, these possible work as a
support to implied the significant key more effectively according to their workplace culture. It is one of the
main factors in the organization functions through which respected businesses can eliminate the crucial
issues that are deploying their credibility. It embraces the techniques and solutions to enhance a company's
ability and improve business to commercialize the strategies.
ii. Suitability for the target audience The mentioned factor plays one of the Foremost roles in organization functions. It can enhance employee
responsibility. Concerning this, the range of solution need to addressed the mentioned factor. Hence,
without considering the respected entity from the solution can develop the complexity in the business
functions that ultimately impact the workplace. All the organisation mainly focus on catering the audiences
towards their business function. For such they take the decision that not suitable for the workplace.
Therefore, as a result, the high-pressure negativity impacts the individuals and solutions.

iii. Suitability for the purpose The solution needs to match with their purpose. The suitability of the goal needs to arrange with the
organization's functions. Hence, any conflicts regarding the organization's operations and related issues can
affect its viability. Regarding this, eliminating such factors will bring complexity and decrease workplace
productivity. On the other hand, creating an efficient solution according to the purpose outline can provide
the solutions to the respected organization to implement the respectable function more deliberately.
iv. Feasibility of implementing a
solution
An organization needs to have suitable scenarios for implementing any dedicated solution in the
workplace. The elimination of such factors in the business operations can prevent the firm from adopting
the potential resolution regarding the workplace culture. For instance, companies need to have the possible
resources to imply the potential solution in their operational functions. Hence, the lack of feasibility work
is a barrier to how businesses can face the issues.

Question 3
Answer the following questions on issues and requirements to commercialize a concept related to a workplace product, program, process, or service.
a. Describe one concept related to a workplace product, program, process, or service that you would like to commercialize.
Bounce fitness offers aerobic classes to its customer that run from high intensity to low intensity. These classes are run under the supervision of highly
trained trainers. The mentioned program provides the 12 categories that focus on developing all the necessary strength in the individual through their
operations. These sessions include interval aerobics exercises that help enhance the workout sessions. It provides exclusive training with effective
technology to measure their daily performance and gives accurate information for every individual.
b. Complete the table below.
i. Identify at least two issues in commercializing the identified concept.
ii. Describe how each identified issue impacts the process of commercializing the recognized concept.
Issue How the Issue Impacts the Process of Commercialising the Identified Concept
i. Marketing To cater to the number of customers in the organization functions, the respected business needs
to have a dedicated marketing team that can attract the number of potential customers towards
the mentioned business operations. The said company does not follow any dedicated process
that influences the audiences to use the mentioned techniques. Hence, to get an efficient

response according to the mentioned organization's aim. They need to enhance their marketing
function by using digital marketing to provide the correct details regarding their operations.
ii. Technical resources The respected company already has many customers in their fitness center, which makes it
crowded. They are already providing several shifts to their customer to reduce the
crowdedness. Hence, it is difficult for the respected company to tackle the new customer at
their gym place. They need to improvise their technical resources even more effectively to
arrange all these crowds systemically.
c. Complete the table below.
i. Identify at least two requirements for commercializing the identified concept.
ii. Explain how each identified requirement must be considered when commercializing the recognized concept.
Requirement How the Requirement Must be Considered When Commercialising the Identified
Concept
i. Marketing Marketing practices and activities must be considered to promote and advertise the concept of
aerobic sessions and workshops. For instance, it will further facilitate spreading awareness
among people in society about initiatives and attracting people towards the same.

ii. Technical resources Technology plays a crucial role in carrying out each organizational operation or practice.
Moreover, implementing appropriate and suitable technological aspects into the workplace will
efficiently facilitate operations.

Question 4
Answer the following questions on issues to be considered in a specific work context.
a. Briefly describe your workplace.
Being a business organization promoting health factors in society, the workplace comprises operations and activities organized and regulated to
guide their customers regarding health factors, including physical activities and routine diet. For instance, employees in their workplaces are assigned tasks
and responsibilities of providing training to customers engaged in consuming their services. As a result, it further leads to a positive workplace as it
promotes health-consciousness among people in society.
b. Complete the table below.
i. Identify at least two of each of the following within your workplace:
 Practical issues.
 Operational issues.
ii. Explain how each identified issue must be considered when developing concepts within the workplace.
Type of Issue Issue How the Issue Must be Considered When Developing Concepts Within the
Workplace
Practical Issue i. Misinformation This issue is generally observed in gyms and other health clubs, which involves

false information or misinformation about people who consume their services. To
achieve organizational goals and objectives, prevention of this significant issue must be
considered with a practical open communication approach within the workplace.
ii. Lack of motivation/support As physical activities and workouts require motivation and efforts, lack of
motivation is a primary issue observed in carrying out activities and practices in the
workplace.

Type of Issue Issue How the Issue Must be Considered When Developing Concepts Within the
Workplace
Operational Issue i. Employee Satisfaction Employees engaged in these workplaces often experience low motivation due to fulfilling
personal desired goals and objectives. For instance, this issue must be considered to
ensure the efficient completion of operations and activities.
ii. Facility Maintenance A gym or health club comprises various facilities to encourage customers to
consider services provided in their gyms and health centers. Moreover, maintenance of
these facilities often incurs a pretty high cost to business organizations.

Question 5
Answer the following questions on issues to be considered in the specific community context.
a. Briefly describe your community.
The respective organization provides services in the health community, which includes a platform for physical activities with necessary equipment
and guidance and training for carrying out the same. For instance, the health community promotes health-consciousness among people in society.
b. Complete the table below.
i. Identify at least two of each of the following within your community:
 Practical issues.
 Operational issues.
ii. Explain how each identified issue must be considered when developing concepts within the community.
Type of Issue Issue How the Issue Must be Considered When Developing Concepts Within the
Community
Practical Issue i. Physical activity Engaging in a busy schedule throughout the day makes it difficult to manage
additional time for physical activity for their general fitness. Moreover, it arises due to a
lack of focus and determination regarding people's health and wellness. For instance, it is

a barrier in promoting the importance of physical activity in being healthy.
ii. Nutrition Nutrition plays a significant role in the healthiness and fitness of people in their
daily life routine. For instance, lack of food in people often results in general weakness
and other health issues in people. Furthermore, this issue often results in a significant
barrier in promoting health factors in society.
Type of Issue Issue How the Issue Must be Considered When Developing Concepts Within the
Community
Operational Issue i. Lack of knowledge Lack of knowledge for health and fitness is a significant issue in the health
community as it involves insightful information and knowledge for various aspects and
factors relating to the health and wellness of people. For instance, people lacking an
understanding of physical activities and appropriate nutrition often experiences injury
and health issues in their workout sessions.
ii. Elitist attitude This issue is observed and experienced in significant workplaces engaged in the
health industry. For instance, employees in these health centres and gyms often ignore
beginners or new candidates with low motivation and knowledge. In addition, elitist
behavior observed in these workplaces is a major operational issue in carrying out
efficient practices and activities to promote health among people in society.

Question 6
Listed in the table below are two types of issues that determine whether a concept can be implemented. Complete the table below:
a. Identify at least two issues of each type listed.
b. Explain briefly how each identified issue affects the implementation of a concept you have developed.
Type of Issue Issue How the issue Affects the Implementation of a Concept you have Developed
Practical Issue i. Physical activity Lack of time for physical activity in the routine schedule of people results in
being a barrier in the implementation of newly developed concepts into the workplace.
Moreover, the determined idea of organizing aerobic sessions and workshops will be a
waste of efforts and investment in case of inability to attract customers.
ii. Nutrition Lack of nutrition before and after workout sessions will result in physical
weakness and other health issues, further resulting in a barrier to implementation of the
newly developed concept of aerobic workshops.
Operational Issue i. Elitist behavior Elitist behavior of employees engaged in a respective organization towards
customers will result in loss of existing customer base and inability to attain customer
satisfaction. Furthermore, it will lead to the loss of customers from the respective gym or
health club.

ii. Lack of knowledge Lack of knowledge in people will negatively impact the implementation of the
determined concept. Furthermore, it will result in inefficient completion of activities and
practices and the inability to achieve organizational goals. It will include immense efforts
in providing proper guidance and training to customers of the respective organization.

Question 7
Answer the following questions on techniques for generating creative ideas and solutions.
a. Complete the table below.
i. Identify at least one technique for generating creative ideas.
ii. Explain briefly how the identified technique is used in generating creative ideas.
Technique How the Technique is Used in Generating Creative Ideas
Creative approach towards the
understanding of customer
preference
Accumulation and analysis of customer preferences will further facilitate understanding customer
requirements concerning health and fitness. For instance, this acquired information and knowledge could be further
taken into consideration to develop efficient strategies to be implemented to attract a higher amount of customer
base towards the same.
b. Complete the table below.
i. Identify at least one technique for generating solutions.

ii. Explain briefly how the identified technique is used in generating solutions.
Technique How the Technique is Used in Generating Solutions
Focused and determined approach
towards customer satisfaction
This particular approach towards customer satisfaction will facilitate consideration of essential aspects to
serve customers efficiently. For instance, it will contribute additional values towards customer satisfaction with the
implementation of efficient strategies in the workplace.

c. Complete the table below.
i. Identify at least two techniques to translate ideas and solutions into workable concepts.
ii. Explain briefly how each identified technique translates ideas into workable concepts.
iii. Explain briefly how each identified technique translates solutions into workable concepts.
Technique How the Technique is Used in Translating Ideas Into
Workable Concepts
How the Technique is Used in Translating Solutions
Into Workable Concepts
1. Innovative approach An innovative approach is oriented toward improving
and enhancing existing workplace scenarios. For
instance, it facilitates the prevention of existing issues
and consideration of essential requirements.
Conclusion: we are considering essential aspects and
factors with an innovative approach that further results in
effective implementation of solutions and strategies into
the workplace.
2. Effective communication A practical communication approach will clarify the
purpose behind implementing determined ideas into the
workplace to ensure efficiency and productivity.
With clarity in purpose and aim behind translating
determined solutions into workplace results in the
implementation of same in an efficient manner.

TASK 1
Issue 1
From the employee satisfaction feedback form, a high amount of information is received by Bounce Fitness regarding employee level of satisfaction in
the form of negative experience. The employees in every quarter are asked to fill out this respective feedback form after their experience at the fitness center.
From the different complaints, it was analyzed that there is a massive issue of the staffing in the Bounce fitness. The fitness center employees have mentioned in
the form the problem and challenges they have faced during the time of hiring. There is an issue with training in filling out application forms. Regarding staffing
issues, the Bounce fitness centre also faces a problem of retaining policies and procedures and experience daily.
Issue 2
Sales, profits, and overhead of Bounce fitness are disturbed due to poor quality. With the help of quality control and defects data and sales and financial
data, the information collected by the Bounce Fitness center has identified the revenue issue. The company has complied with the operation issue of Revenue in
which it is observed that growth. Bounce fitness has a Quality Assurance Manual from which the poor quality of fitness practices, machinery, and other
products and services was identified. This was also mentioned in the customer's complaints, making it more specific for the company to reduce finances and
sales.
Solutions
Solution 1: for the issue related to the staffing of the employees of Bounce fitness, the possible solution is to follow the Human resource procedure of the
company as per the details mentioned on the website.
Solution 2: For the Solution to a quality issue that Bounce Fitness is experiencing is the continuous improvement procedure part of the company's policy and
procedure. In this, there are several steps such as consultation from staff clients through the meeting, review of data through surveys and implementation, and
demonstration of improvements. In the end, feedback and monitoring is the best way to manage the quality.
Viability of possible solution
Solution 1: commercial potential helps Bounce fitness avoid pitfalls into such issue of staffing, making the solution more viable. For this solution, the target
audience, the employees, are significant and their suitability with the human resource procedures and feedback forms is essential for the viability. All the
courses are mentioned on the website, making the solution realistic and evidence-based, which is feasibility in implementing the solution.

Solution 2: this solution is all about the continuous improvement procedure factor-like commercial potential help Bounce Fitness to take precautions and omit
the flaws in products and service making the solution viable. The suitability for the target audience is a factor that positively impacts this solution.
Review on organizational policy
The staff reward ad recognition policy has terms and conditions restricting the possible solution on Issue 1.
The continuous Improvement policy and quality policy is the restriction in the possible solution of issue 2.
The issue selected for further discussion is the "Staffing issue."
Two possible solutions
 Review the employee satisfaction feedback form and develop and implement the continuous improvement plan.
 Modify the policy of the recruitment, induction, retirement, and other human resource policies as per the diversified employees at the workplace.
Benefits
 Solution one will help develop the continuous improvement as per the situational analysis, which is more specific and accurate to solve the issue.
 Solution 2 will help Bounce Fitness maintain and modify the policies timely to increase employee satisfaction.
Limitations
 Solution 1 requires a high investment and time, and also, the available resources are less for continuous improvement.
 Solution 2 is time-consuming.
Restrictions
Solution 1
 In the context of the manager's job role, the solution may restrict as, during staffing, a single manager's perception of feedback may not bring an active
and effective solution to the problem of staffing of manger.
 The company policy on retirement, reward, etc., restricts the possible solution.
Solution 2
 In the context of policy makers, the company's legal suits may act as barriers while modifying policy and procedures.
 Some policies of Bounce Fitness are highly modified already ad has a shallow scope for changes.
Viability of possible solution

Solution 1: commercial potential helps Bounce fitness avoid pitfalls into such issue of staffing, making the solution more viable.
For this solution, the target audience, the employees, are significant and their suitability with the human resource procedures and feedback forms is essential for
the viability.
All the procedures are mentioned on the website, making the solution realistic and evidence-based, which is feasibility in implementing the solution.
Solution 2: the commercial potential is the factor that will lower this solution's viability as the motive is to change the policy.
The suitability of the target audience is a good factor that will support the viability of this solution as the policies modification is what all the target audience
means employees require.
The feasibility check is best to make the solution more viable.
TASK 2

Selected Issue:
The selected issue for the stated context is with regards to staffing. Under this issue, managers of the corporate firm face challenges when managing staff
that operates at the workplace. This might create a backlog towards working of the business firm as it will weaken the internal coordination within the
operational firm. For the purpose of being potential solutions will be taken into consideration with the help of several techniques.
Possible solutions for the selected issue that were assessed
Introduction to ERP systems
Implementation of motivation strategies
Factors affecting the viability of the possible solutions that were assessed
 Commercial potential.
 Suitability for the target audience or purpose.
 Feasibility of implementing a solution.
Documents/sources containing information on at least four best practice examples that address the selected issue, including at least one of each for the
following:
 Products: The products marketed on social media develop an effective potential when being engaged within an operational workforce. Under the
analysis, the marketer can focus better on market complexities and ensure their relevance to the attainment of desired business objectives.
 Programs: Business practices of the respective company are dedicated to the launch of effective programs that are being implemented in the workforce.
This can affect the effectiveness of the business firm, and operations of the corporate firm can be enhanced, taking an instance of frequent business
engagement with business stakeholders.

Develop a brainstorming diagram of:
Solutions Market
Employees/
Staff
Managers
Resources
Innovation
Planning
Natural resources
Productivity

Compare each idea with each of the best practice examples reviewed in this task to identify:
Benefits of ERP system
 Better track of employee performance
 Grabbing the right opportunity at the right time.
Limitations of ERP system
 Complex technology
 Program failure
Benefits of motivation strategies
 Helps in maintaining a positive working culture
 Handling market complexities
Limitations of motivation strategies
 Changes in consumer behavior
 Workplace politics
TASK 3
Stakeholders are the person that has provided advice in the organization regarding improvement and decision making.
Review the following:
Selected issue- staffing issue
As a stakeholder, the selected issue is reliable and viable as it is noticed from the employee's satisfaction feedback that there is a massive flaw in the
Bounce Fitness staffing.
As a stakeholder two, the issue is not such a big issue as when the organizations have diversified workforce; there are the chances of lower employee
satisfaction. But, still, as per the feedback reviewed, it is evident that Bounce Fitness has some serious staffing gaps.
Selected idea- ERP systems

As a stakeholder, the solution is appropriately suitable and viable for this selected Issue of Bounce Fitness. The technology improvisation in the key
makes it more powerful to resolve the issue.
As a stakeholder, 2the solution is acceptable. Still, it must also include the feedback criteria as manual data collection related to the perceptions and
thoughts of employees regarding their satisfaction level in terms of staffing is essential.
Organizational documents on business issues
According to stakeholders, the employee satisfaction feedback form is the best idea for collecting the selected issue. A quality control manual is also an
effective tool for issue detection.
Sources of information on possible solutions to each identified issue.
Website of company, online articles, and blogs are suitable sources of information to select possible solutions but are not enough to choose the best
solution.
Sources of information on factors that affect the viability of the possible solutions.
The source of information for the factors like commercial potential, suitability of target audience, and feasibility of the possible solution. Blogs, internet
sources are the sources of information to check the viability of the possible solutions.
Organizational policy documents with information on restrictions to possible solutions.
The organizational policy documents are seemed to be the barriers to the new possible solution of the ERP system of Bounce Fitness. The recruitment
and hiring policy limits the new ERP system of the company to execute optimally.
Stakeholder Engagement:
Operational Principles and Actions
Communication – Open and effective engagement involves both listening and talking N/A Yes No

1. Foster co-ownership of the communication process.
2. Clearly define lines of communication.
3. Maximise stakeholder opportunities to say what they want and to provide information
and feedback.
4. Ensure business representatives participate in consultation and are accessible to
stakeholders.
5. Demonstrate active listening by responding to the issues of each stakeholder group
and being sensitive to their concerns.
6. Determine and use the proper channels of communication to ensure the method of
communication is appropriate to the relevant communities and stakeholders. Include
consideration of communication diversity issues and communication abilities of all
parties.
7. Identify appropriate individuals and contacts to ensure the right people are engaged.
Ensure the references are representative of their group.
8. Build and maintain honest working relationships by providing accurate and timely
information.
9. Understand individual and group participation and incorporate this into planning.
10. Recognise the importance of engaging at the most direct level and ensure the group is
appropriate for the purpose.

Clear, accurate, and relevant information (What is communicated? What do key
stakeholders want to know?) N/A Yes No
1. Identify and assess all relevant social, environmental, and economic effects of
activities.
2. Provide information and analysis (where appropriate) that is technically or
scientifically sound and relevant.
3. Provide information in a form that is understandable by the target audience and in a way
that genuinely helps people to understand and make informed decisions.
4. Use independent expert advice when appropriate.
5. Ensure access to information.
6. Ensure the information provided is delivered in a culturally appropriate manner.
Timeliness (When do we communicate?) N/A Yes No
1. See stakeholder views as early as possible in the proposal development stage.
2. Understand and recognize the need to build relationships, capacity, and knowledge before
making decisions.
3. Allow enough time for stakeholder issues to be raised and addressed and for
stakeholders to review and respond to information.
4. Establish clear and realistic timeframes for stakeholder input.
5. Maintain engagement throughout the project's life, from the planning stage to
construction/implementation, operation/review, and finally through to closure.
6. Respect timeframes that will allow the stakeholders to consider and consult if necessary.

7. Provide information within appropriate timeframes and contexts and identify the reporting
period. Make any critical deadlines and timeframes clear to stakeholders.
8. Ensure timing is convenient to allow adequate stakeholder representation.
9. Recognise, respect, and accommodate changes to timeframes where necessary.
Transparency (How is information about the engagement process communicated?) N/A Yes No
1. identify objectives for the project. Clearly articulate the preferred outcomes of the
engagement process.
2. Identify the objectives of the stakeholders.
3. Clearly explain or negotiate (where required) the decision-making processes and ensure
that stakeholders understand objectives.
4. Clearly outline and negotiate (where required) the boundaries of the engagement
process, commitment of resources, and level of influence of the various parties
involved in the process.
5. Clearly articulate the preferred outcomes of the project (for example, operating
conditions, environmental objectives, effective implementation of changes to
minimize the impact on clients.)
6. set out the process and provisions for two-way feedback.
7. Reinforce the expected outcomes throughout the process. Provide information immediately
on any changes to the expected results.
8. Report the input openly from all stakeholders and include feedback on their information.

Reporting (What is documented?) N/A Yes No
1. Document decisions and outcomes of meetings with communities and stakeholders.
2. Report appropriate performance information on the consultation through an agreed process.
3. When appropriate and practicable, support performance information with
verification.
How capable are stakeholder groups of participating in the process? Where can help be found to support stakeholder groups in this
process? N/A Yes No
1. Recognise that industry, suppliers, and stakeholders need adequate time and resources to engage effectively.
2. Share expertise.
3. Work in cooperation.
4. Establish joint ownership of outcomes, seeking mutually beneficial outcomes
where feasible.
5. Comprehensively deal with the issues and seek stakeholder input into responses.
6. Consider independent mediation processes to deal with disagreements and disputes.
What are the cultural characteristics of communities and stakeholders? Do they have the ability, experience, and access to support or deal

with this process? N/A Yes No
1. Identify the relevant stakeholders, recognizing they may change over time.
2. Identify and, where possible, understand stakeholder issues, interests, aspirations
and concerns to better define what matters most to them.
3. Facilitate (where appropriate) stakeholder engagement.
4. Acknowledge and respect the diversity of stakeholders.
5. Respect the culture and heritage of stakeholders.
6. Accept the different agendas of different stakeholders and ensure that dominant groups are not the only voices heard.
7. Ensure there are appropriate systems, with minorities and other marginalized groups having equitable and culturally relevant ways to
engage, so groups that may be under-represented or hard to reach take part.
8. Prepare a consultation plan and tailor engagement strategies to meet stakeholder groups' needs, accessibility, and information needs.

What is the ability to build credibility and confidence? N/A Yes No
1. Agree on the ground rules for the process and obey them — explain what the process
is trying to achieve.
2. Be open about the nature of the engagement process and make it clear from the
beginning what decisions are outside the scope of the process.
3. Clearly articulate what is negotiable and not negotiable in the engagement process. Give
reasons for decisions.
4. Ensure realistic expectations are set and agreed upon early in the process.
5. Take responsibility for your actions and live up to promises.
6. Report often on progress — accurately and promptly.
7. Ensure the proclaimed values of policies and codes of conduct are consistent with practice on
the ground.
8. Ensure that all stakeholder opinions and rights to object to or support a project/policy are
respected. Acknowledge and respond to stakeholder concerns.
9. Treat people fairly and without discrimination.
10. Respect legal, ethical, and human rights.
11. Be honest, even when the news is not good or favors the department.

TASK 4
Identify the following:
At least one change to the selected solution according to the feedback.
The ERP system must have a digital employee satisfaction feedback form as this will make the performance evaluation and
employee's data collection more precise and help resolve the issue.
At least one task must be performed to implement the solution.
The company must hire a new technical IT talented staff to install the ERP system in the organization's computers.
At least two requirements of the task are necessary for implementation.
The financial requirements are a must for Bounce Fitness for accomplishing this task.
For this task, the company will need new organizational policies and procedures that must state the recent necessary statements
for the ethical working of ERP systems.
At least one task to be performed
The installation of the new ERP system with the digital feedback form.
At least two task requirements
Hiring and recruitment of technical staff.
Training and development of the employees.
Duration of the task
Hiring and recruitment of technical staff- 2 months

Training and development of the employees- 4 months
At least one resource required
Financial resources are required for this possible solution.
At least one expected outcome
The one expected outcome from this action plan is to gain higher employee satisfaction.