This study explores the impact of cultural differences on communication among employees in multinational companies in Australia. Data was collected through surveys and interviews, and the findings suggest that language and cultural barriers can hinder effective communication.
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Running head: LANGUAGE CULTURE AND COMMUNICATION Language Culture and Communication Name of the Student Name of the University Author Note
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1LANGUAGE CULTURE AND COMMUNICATION Introduction The advent of the internet and the social media in the era of 1990s has led towards the development of major world communication that has improved and boosted up the reputation and the recognition of the social networking sites (Norouzinia et al. 2016). Signs and the social networking websites provides the platform towards the debate and the discussion regarding the issue that has been continuously overlooked in the scenario of the current era and for the problems that has remained unnoticed in the current trends of the world (Kent et al. 2016).The language and the culture serve as the basic means of the communication in the context of the signs and the social networks. The assignment highlights and explains the cultural differences and the influence of the culture on the communication among the employees in the working environment of a country. The topic question The article is to the study of the cross cultural communication among the numerous culture employees. The question of the topic is based on the observation on an individual basis in one of the multinational companies in Australia regarding the insufficient communication pattern due to the cultural differences. Data collection The context of the research philosophy is generally considered towards the proper analysis and the development of the study in detail purpose. There includes a total number of three categories of research philosophies included in the domain of the research data collection procedure (Ladegaard and Jenks 2015). These are interpretivism, positivism and realism. In this particular study of analysis, the philosophy of the positivism research was being categorized for
2LANGUAGE CULTURE AND COMMUNICATION usage since it will eventually help towards initiating investigation of the issues in a critical and a logical manner. The data collection method included a survey that was carriedout with the focus and the target over the population of the employees working in the multi national companies in the heart of the city of Sydney in Australia aged among 26 to 48 years. The collection process included questionnaires in both hard and soft copies with the inclusion of mostly close ended questions. The project conducted for the assignment targeted towards the effective generation of the newer evidences on the categories and the types of the content that is related to the communication issues across the diverse working platform in their employment service places (Tenzer and Pudelko 2015). In the context of the method of the data collection, the research study has eventually depend on the collection of both data related to primary and the secondary sources.The primary information or the data was collected form the survey analysis and the questionnairesthatweredistributedamongtheparticipatingemployeecommunity.The secondary data included the numerous printed and the online forms (Froese, Kim and Eng 2016). In this particular research study, the secondary data is in the favor of the enrichment of the knowledge within the targeted research field.The secondary sources used in this particular thesis are all peer reviewed and articles that have been published in the academic journals and the related published books. Some of the key words that are basically used for searching articles are the culture conflicts, cross cultural communication, Chinese communication, cross culture etc. Analysis The techniques of the sample that was utilized for the purpose of the research included both thecontextof the probabilityand thenon probabilitytechniquesof the sampling. Furthermore, techniques of simple random sampling will be utilized for the study in order to
3LANGUAGE CULTURE AND COMMUNICATION understand or gain a better understanding of the topic. For effective analysis of the quantitative data that was collected by the means of the survey,the gathered information will be changed into numeric and rates, with the end goal to pick up a thorough and examination information of the gathered information (Peltokorpi and Vaara 2017). This information would then be able to be changed over into diagrams and charts with the end goal to show a graphical or pictorial portrayal of the equivalent. With the end goal to assess the subjective information, the topical methodology will be embraced. The data accumulated from the meeting will be composed considering different subjects that are straightforwardly identified with the exploration theme. Furthermore strict ethical guidelines and considerations have been followed during the process of the entire research. In case of the survey, no employees were forced for the participation and a consent form was previously signed by all of the participants of the survey ensuring that they are participating on the basis of their will. Interpretation This particular section illustrates the data that have been collected from the interviews. The findings have been separated into two of the major parts, the perspective of the home country people and that of the perspective of the other countries people. The data or the information of all the interviewees on the factor of the age, gender, and other demographic questions listed down some of the major factors from both the perspectives that includes language, misunderstanding of communication, adjustment of the way of communication. The section furthermore illustrates the empirical findings of the data thus collected on the basis of the theoretical frameworks encircling the cultural dimensions, cross cultural communication of the employees of both the home country and other immigrants. The issue of the barriers of the
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4LANGUAGE CULTURE AND COMMUNICATION language is basically analyzed by the means of general communication and the culture specific barriers that can be presented under the theory of communication and the other cultural impacts (Jenifer and Raman 2015). Having discussed and analyzed regarding the misunderstanding of the communication and the factors behind the different options, interviews regarding the comparing of the different cultural managers are there. Some of the major findings can be summarized in the tabular format below: IndicatorsHome CountryEmployees from other countries The differences in the cultureAdvocate equity of the individual,socio democraticsociety (GoetschandDavis 2014) Tendstoshowmore respecttothepeople who are older The differences in the culture tends to result indifferentanalysis andinterpretationof the similar words Confucianvales, accept the hierarchical managementandthe values (Tjosvold 2017) The group orientation hasthetendency towards superiority to theindividual orientation Money minded people Lackofthe understandingofthe importanceof relationship except for theemployees
5LANGUAGE CULTURE AND COMMUNICATION belonging from Indian origin The differences in the cultureresultsin different interpretation of the similar words The power distanceThemanagersofthe home country tends to beinoneteamand show more of the equal treatmenttothe subordinates (Watts et al. 2017) The employees of the home country dare to arguewiththeir managersandto expresstheirown thoughts and beliefs. Theythinkthatisit easier to communicate with the managers but difficulttowardsthe communicationwith themanagersofthe otherculturessince they seem to be strict and have the feeling of beingsuperior (Ravazzani 2016) The employees of the other cultures tend to follow the decision of themanagerswithout any sort of argument Collectivism vs. IndividualismTheyhavetheTheytendtohave
6LANGUAGE CULTURE AND COMMUNICATION tendencyofstrong sense of individualism strongsenseof collectivism The usage of languageTheyprefersomeof theindirectwaysof communication. Thoughthefluency and the skills are one ofthemostlyused languageinthe country, the employees still feel tensed for the fluency Theypreferdirect waysof communicationand prefersanopen discussionwiththe involved people. They tend to be more skilled inEnglishlanguage (DiehlandDzubinski 2016). Situationsofcommunication strategies Adjustmentswiththe waysof communication dependingonthe situationsinfluencing the cultures Nonco-operativein case of influence from their cultures. In the context of the gathered data, the Indian people have been reported as the culture with diverse and cross cultural abilities. Dated back in the centuries thousands of years ago, the Indian culture and the communication ranges back in the 4thmillennium BCE and started disintegrating in various of the branches encircling 3rdmillennium BCE.
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7LANGUAGE CULTURE AND COMMUNICATION Conclusion Signs and the social network provides the platform towards the debate and the discussion regarding the issue that has been continuously overlooked in the scenario of the current era and for the problems that has remained unnoticed in the current trends of the world The above study concludes the to identify the pattern and the use of communication among the employees working in the multinational companies in Australia and the relative impact of the use on their cultural practices that has formed a barrier to the communication pattern in their workplace. With the philosophy of the positivism research, the assignment and the collection of the data was being categorized for usage since it will eventually help towards initiating investigation of the issues in a critical and a logical manner. The assignment highlights and explains the cultural differences and the influence of the culture on the communication among the employees in the working environment of a country.
8LANGUAGE CULTURE AND COMMUNICATION References Diehl, A.B. and Dzubinski, L.M., 2016. Making the invisible visible: A cross‐sector analysis of gender‐based leadership barriers.Human Resource Development Quarterly,27(2), pp.181-206. Froese, F.J., Kim, K. and Eng, A., 2016. Language, cultural intelligence, and inpatriate turnover intentions: Leveraging values in multinational corporations through inpatriates.Management International Review,56(2), pp.283-301. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Jenifer,R.D.andRaman,G.P.,2015.Cross-culturalcommunicationbarriersinthe workplace.Internafional Journal of Management,6(1), pp.348-351. Kent, K., Goetzel, R.Z., Roemer, E.C., Prasad, A. and Freundlich, N., 2016. Promoting healthy workplaces by building cultures of health and applying strategic communications.Journal of occupational and environmental medicine,58(2), pp.114-122. Ladegaard, H.J. and Jenks, C.J., 2015. Language and intercultural communication in the workplace:criticalapproachestotheoryandpractice.LanguageandIntercultural Communication,15(1), pp.1-12. Norouzinia, R., Aghabarari, M., Shiri, M., Karimi, M. and Samami, E., 2016. Communication barriers perceived by nurses and patients.Global journal of health science,8(6), p.65.
9LANGUAGE CULTURE AND COMMUNICATION Peltokorpi, V. and Vaara, E., 2017. Language policies and practices in wholly owned foreign subsidiaries: A recontextualization perspective. InLanguage in International Business(pp. 93- 138). Palgrave Macmillan, Cham. Ravazzani, S., 2016. Exploring internal crisis communication in multicultural environments: A study among Danish Managers.Corporate Communications: An International Journal,21(1), pp.73-88. Tenzer, H. and Pudelko, M., 2015. Leading across language barriers: Managing language- induced emotions in multinational teams.The Leadership Quarterly,26(4), pp.606-625. Tjosvold, D., 2017.Cross-cultural management: foundations and future. Routledge. Watts, K.J., Meiser, B., Zilliacus, E., Kaur, R., Taouk, M., Girgis, A., Butow, P., Goldstein, D., Hale, S., Perry, A. and Aranda, S.K., 2017. Communicating with patients from minority backgrounds: Individual challenges experienced by oncology health professionals.European Journal of Oncology Nursing,26, pp.83-90.