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(Doc) Cross-Cultural Management Assignment Solution

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Added on  2021-05-31

(Doc) Cross-Cultural Management Assignment Solution

   Added on 2021-05-31

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Running head: CROSS-CULTURAL MANAGEMENT CROSS-CULTURAL MANAGEMENTName of the student:Name of University:Author Note:
(Doc) Cross-Cultural Management Assignment Solution_1
CROSS-CULTURAL MANAGEMENT1Executive SummaryThe report discusses the key cross-cultural and HRM issues that may arise betweenthe home country Australia and the host country England where the Airline companyQantas Airways will be entering and doing business effectively. Proper identificationof key macro and micro environmental factors discloses the fact that there arevarious components which greatly affect the market of the hoist country England.Political, economic social and technological factors are the chief among the macroenvironment and customers, competitors, shareholders and employees are the chiefmicro environmental factors which regulate the market of England and consequentlyaffect the business of the new entrants. There are various issues which will affect therelationships between the employees and the managers as they have different styleof understanding and values along with expectations. Therefore, the reportconcludes with some important recommendations which the cross cultural managerscan follow to avoid such conflicts.
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CROSS-CULTURAL MANAGEMENT2Table of ContentsBrief overview of the company:....................................................................................3Key macro environmental factors and issues impacting England:...............................3Key micro environmental factors and issues impacting England:................................4Identification of key cross-cultural and HRM issues:....................................................6Sense of time:...........................................................................................................6Approaches to complete tasks..................................................................................6Decision making styles.............................................................................................7Verbal and non-verbal communications...................................................................7Uncertainty avoidance..............................................................................................7Long term orientation................................................................................................8Recommendations:.......................................................................................................8References:..................................................................................................................9
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CROSS-CULTURAL MANAGEMENT3Brief overview of the company:Qantas Airways is the largest airline in Australia by its fleet size, internationaldestination as well as its international flight. It is one of the oldest airlines of theworld. The name if the company describes its location "QueenslandandNorthernTerritoryAerial Services". This airline does business from Sydney Airport and as of2017, the company has more than 71% share in the Australian domestic market. Onthe same track route in which this company operates, many subsidiary airlines workin Australia under the same banner of QantasLink banner (Qantas.com 2018). Thecompany has important subsidiary like Jet connect which provides services betweenNew Zealand and Australia. Qantas Airways also owns a low cost airline namelyJetstar Airways which operates both domestic as well as international services withinNew Zealand and Australia. The company was founded in the Queensland outback in the year 1920 andsince then it has grown to the country’s largest domestic as well as internationalairlines. This organisation has earned reputation for excellence in operationalreliability, safety and engineering along with maintenance and remarkable customerservice. This airline company has employed over 30,000 people in the businessamong which 93 per cent are based within Australia. The management structure ofthe company is quite fat exactly fitting themes of the time. There is majority of Non-Executive Directors. They have extensive commercial experiences hence along withthe executive director bring independence, judgement and accountability so thatmaximum benefit to the stakeholders, employees, customers, shareholdersgovernment regulators and the members of communities can be ensured. Thiscompany has been operating in this industry for long 98 years and in spite of havingfaced many controversies has maintained its top position in Australia. Theexperience of the company in the business is the most attractive part for which it canbe chosen for discussion. Key macro environmental factors and issues impacting England:England is small yet powerful country in Europe hence there are numerousexternal factors which affect the business aiming to enter the market of this country.
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