Cultural Intelligence, Emotional Intelligence and Diversity

CULTURAL INTELLIGENCE,
EMOTIONAL INTELLIGENCE
AND DIVERSITY

Cultural intelligence refers to the ability of an organization
to work effectively in the global market by providing
equivalent importance to all the cultures worldwide.
This act helps in improvement of internal performance of
the organization as the management takes care of the
culture prevailing.
Also it helps in increase the organizational efficiency by
motivating the employees of the organization.
The multi-cultural workplace issue gets resolved with this
process as employees get comfortable in the environment.
also this process improves the cross cultural competencies
of the organization in the global context.
WHAT IS CULTURAL
INTELLIGENCE

Emotional intelligence refers to the ability of a person to
understand the feelings and behavior of other person and
respond accordingly in the organization.
Emotional intelligence is a perfect way for the management
to solve the workplace issues. It is nothing just intelligence
of the management to act smartly so that all people
connected with the organization get satisfied.
Higher degree of emotional intelligence in organization
states greater job satisfaction, motivation and stability of
the organization in global market.
WHAT IS EMOTIONAL
INTELLIGENCE

Diversity refers to the process of recruiting people with
different culture and backgrounds. This increases the
multicultural aspect the organization.
Diversity acts as advantage and disadvantage both for the
organization. advantage in such a way that it increases the
activities of the business in global context.
And disadvantage in such a way that it becomes difficult for
management to manage the diversity among employees and
diverse culture as well.
Diversity also increases globalization which is a benefit to
the companies.
WHAT IS DIVERSITY