Culture Change in Barnacle Bay Country House Hotel

Running head: CULTURE CHANGE IN BARNACLE BAY COUNTRY HOUSE HOTEL
Culture Change in Barnacle Bay Country House Hotel
Name of the Student
Name of the University
Author’s note

1CULTURE CHANGE IN BARNACLE BAY COUNTRY HOUSE HOTEL
Table of Contents
1. Introduction..................................................................................................................................2
2. Discussion....................................................................................................................................2
2.1 The Issues within the Business Organisation........................................................................2
2.2 Culture Change within the Organisation...............................................................................3
2.3 Approaches for Change within the Organisation...................................................................4
2.4 Leadership for Change and Change Resistance and Conflict Situations...............................4
3. Conclusion...................................................................................................................................5
References........................................................................................................................................6

2CULTURE CHANGE IN BARNACLE BAY COUNTRY HOUSE HOTEL
1. Introduction
This report focuses on the case study of The Barnacle Bay Country House Hotel, which is
popularly known as ‘Barnacles’. The hotel primarily has a menu that has been created in order to
make their services to be highly competitive in the world. In the highly competitive world, the
hotel sector is facing major kind of challenges from their competitor, Peacock Hall. The
following part of the report focuses on the deep analysis of the business grounds of the
organisation (Han and Hyun 2015). The report also focuses on the different issues faced by the
business and also helps in proposing changes for the further growth of the business.
2. Discussion
2.1 The Issues within the Business Organisation
Rita Clement who is the present owner-manager of Barnacles has performed a thorough
analysis of the offerings and their present state of the business. Rita has analysed that in order to
put a firm footing within the business grounds and bringing efficiency in their present state of
operations, they would need to ensure that the business has a great financial investment (Vasquez
2014). With a huge form of financial investment, there is a possibility that Barnacles would have
a huge form of organisational agility for making swifter forms of new kinds of business
opportunities.
Some of the particular issues that is faced within Barnacles are:
 There is a much amount of slack time. The employed staff are not active in their work
operations as they employ most of the time by chatting with other employees and guests.
 There are some peak times in certain months where the hotel staff is too busy in serving
other customers who have gathered at the bar section (Horner and Swarbrooke 2016).