Managing the Customer Experience in Food and Beverage Industry

Managing the Customer Experience

Table of Content
◦Introduction
◦Various types of businesses in food and beverage
industry
◦Different rating systems used for the food and
beverage industry
◦Current and future trends affecting food and
beverage businesses
◦Conclusion

Introduction
In hospitality industry, the food and
beverage sector plays an important role as
it helps the business organisation in
generating higher profits. This department
perform the function of providing food and
beverages of good quality to the
customers.