Introduction of e-CRM

Customer Relationship
Management
Customers satisfaction is key of success in
a business

Introduction of e-CRM
Customer Relationship
Management system
provides many facilities
to manage different
works of an organization
smoothly, such as sales,
marketing, accounts,
supports, and many
others.
It provides easy access
and fast response for
report generation with
high security and
privacy of data.

Usages of E-CRM
CRM can manage
different works in
an organization
E-Mail integration
Documents
Follow-up and
projects
Sales calls
E-Mail marketing
Relationship
management

E-CRM services
E-CRM software
provides different
solutions to the
company
Business analysis
Sales
Marketing strategy
Customer service
Financial Solutions

Manage Accounts
 An account can be created in software and
admin can easily mange all the things. I
choose AIA Australia as a company., which
provides insurance to other companies.

Manage Contacts
Administration can manage
different contacts using CRM,
which is so easy for all the staff
members.