Trends in the Social Care Sector: An Analysis of Bondcare Care Homes
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This assignment discusses the key trends in the social care sector and provides a detailed analysis of Bondcare Care Homes, including recommendations for practices in the dynamic sector.
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CW1: Inquiry Project
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Table of Contents INTRODUCTION...........................................................................................................................1 TRENDS IN THE SECTOR...........................................................................................................1 ANALYSIS OF COMPANY..........................................................................................................3 RECOMMENDATIONS.................................................................................................................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Project refers to a sequence of activities undertaken for completing specific outcome. In other words, project is outlined to any temporary endeavour that comprises definite initiation and finish. Inquiry projects are projects including investigation about any problem, question or idea (Jack, Tetley and Chambers, 2019). It is kind of authentic working as various disciplines are focused to complete endeavour to build knowledge. It also requires serious investigation along withengagementfromstakeholdersofproject.Forinquiryproject,selectedcompanyis Bondcare Care Homes which operate in social care sector. The entity is UK based social care which carry out practices with objectives of providing friendly residential setting to vulnerable, sustaining residentâs morale and deliver best possible care to residents of society. The assignment highlights key trends pertaining within the social care sector. It also includes detailed analysis of the organisation and some recommendations for carrying out practices in the dynamic sector. TRENDS IN THE SECTOR AsperHeath-KellyandStrausz(2019),socialcaresectorisanindustrywherein organisations work for providing care for particular group of people that are children, adults, families and one which are facing mental illnesses, learning disabilities, drug dependency and physical disability. Key activities of companies in social care sector are child protection, residential care, advice and guidance, supporting independent living, community work and day care. It is an industry wherein all forms of personal care addition to various practical assistance for young population, children as well as adults which require additional support. Social care sector has gone multiple changes in last couple of years. In accordance to statements ofSmith (2020), Social Care Sector of UK is one of biggest industry in which more than 1.5 million people are working within it in 38000 distinct setting. The sector contributes in delivering care along with support services across the globe. Within the economy of UK, the sector alone contributesapproximate of ÂŁ43 Billion. Working in the sector means supporting populations with non-clinical requirements. Some of key trends pertaining within Social Care Sector are as analysed: Tapping into technology: One of Social Care Sector trend is use of technology along with internet-based platforms for the purpose of fostering access to applications associated to 1
care. The sector comes with no surprise so look towards technology continuing to be a key social care industrial trend in 2021(Gordon-Nesbitt and Howarth, 2020). Embracing a wave of technology along with focusing towards role of technology plays huge role in bridging gap among finite resources together with growing demand. Among Internet of Things (IoT), chat bots, artificial intelligence, etc, the industry is carrying out practices for continuing to deliver care well with new solutions. Moreover, large number of experts in the sector have adopted advanced software together with online services for the purpose of better tracking addition to updating treatment plans for care of patients. Us of new technological application illustrates that entities are working with protocol and stipulations that are outlined by certain accrediting bodies within Social Care field. Technological tools and techniques revolutionise practices in the social care work. Professional development opportunities: It is a prospect to expand along with refine professionalsâ skills, knowledge and capabilities. It guides individual for learning something, new and deepening their current understanding or knowledge. Within Social Care sector, consistency have been in requirement for staying ahead of practices and trends. In recent years, number of ongoing educations along with professional development opportunities in the industry have grown exponentially(Bandelj and Wherry, 2020). Knowing the trends, for excelling in practicesandmethodology,expertsalongwithpractitionersaretakingparttoexcel professionalism. Ongoing education credits is great requirement in the filed for the one who holds license of working as well as wish to renew. Continuing Education Portal have been developed in the industry to that consolidates multiple educational opportunities for development of people and building networking. The sector connects more with society with access to incredible resources. Jobs and salaries: It is seen as one of exciting trend within Social Care industry because of positive outlook of people towards various jobs. It is projected that till the year 2028, there will be 11% enhancement in available jobs within the sector that is much quicker than average growth in an industry. This percentage is further translated towards potential for around 80000 new occupational work till end of the decade. Moreover, a satisfying median salary that is around 35238 pound in 2022(Dowd and Liera, 2018). It has been analysed that the figure is much higher than national average of professionals as well as reflects overall enhancement when compared with historical data within Social Care sector. 2
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ANALYSIS OF COMPANY Overview of the organisation Bondcare Care Homesis UK based social care enterprise that operates with philosophy of developing a warm as well as friendly environment for people to ensure that it treats everyone with respect addition to sensitivity (Bondcare Care Homes, 2021). It is established at London, UK. Key focus of the venture is towards comfort and happiness of clients as well as its professional staff.Major work objectives of the enterprise are to provide quality of living to residents for the purpose of retaining sense od independence, delivering friendly residential setting in care home environment, maintaining close links with community and sustaining morale of residents. At all offices, aim of Bondcare Care Homesis to keep minds and body of residents active along with stimulated. Along with this, it has diverse range of outside services such as physiotherapist appointments, GP visits, opticians and hence forth. It deliversappropriate care and support at care homes and help patients to stay safe, happy along with fulfil lives. Its practitioners involve helping clients to complete day-to-day tasks and leisure activities. Making move towards assisted living is considered as a daunting process, however, at the entity, employees ensure that it is smooth and comfortable. SWOT Analysis SWOT Analysis is a tool through which professionals of entity understand business and its environment in better manner along with develop goals to attain. As per data collected from multiple sources, it can be said thatBondcare Care Home is popular organisation in Social Care Sector for its high care services and support to communities. Care services offered by the venture are at affordable prices that satisfy customer and attracts wider base that is its core strength. Moreover, there are some clients or patients that says that the employees do not provide adequate guidance while taking consultancy services due to which they gets dissatisfy(Rashed, 2019). BondcareCareHomeshaveopportunitytomeetincreasingdemandofservicesthrough providing offerings with advanced software that are chatbots and so on. On the basis of secondary data gathered from journals, articles, books, etc, outcomes of SWOT Analysis for Bondcare Care Homesis below: Strengths:Weaknesses: 3
ďˇBondcareCareHomeshavestrong brand image in Social Care industry for its trustworthy services. ďˇIthavehighmotivationalworkforce thatknowsaboutconditionsof customersorpatients,builds relationshipalongwithensuresto deliver best services(Petersen, 2018). ďˇIt embraces diversity distinctive as well as unique contribution for manpower and customers. ďˇScale of expansion ofBondcare Care Homesis limited to some geographical locations,thecompanylacks investmentinadvancedsoftwareof technologies. ďˇKnowledgeofitsemployeearenot updated as per dynamic requirements oof customers in the sector. ďˇTheorganisationlackssuccessto integrate with companies in the field havingdistinctworkculturesand ideologies. Opportunities: ďˇTappingintotechnologyisoneof opportunityforBondcareCare Homesto reach wider audience at far geographical locations for the purpose of offering adequate services. ďˇImplementingchangesincertain policies and adhering new engagement plans would assist the social care unit to integrate with establishments having variant working cultures and ideologies to deliver services. Threats: ďˇAdvancestechnologiesusedby competitors to provide care services is a major threat forBondcare Care Homes for sustaining in future. ďˇFiercecompetitionfromglobal, domestic and regional entities in the sector creates threat for the care home topracticeitsfunctionalitiesfor achievingobjectives(Featherson, 2021). Organisational performance against trends pertaining in Social Care Sector Performance ofBondcare Care Homeshave improved as compared with past year in Social Care sector. All this have happened because its employees have executed efficient strategies to deliver care services and develop trust within customers. The care home performs its 4
practices after looking towards pertaining and forecasting emerging trends in order to make necessary changes in its tactics to work at domestic and international level. Major work agenda of the care home is to sustain through delivering organisational performances(Fraser, 2017). This have guided or directed the establishment to meet dynamic demands of its audience and potential patients. RECOMMENDATIONS In order to look towards achieving continuous success, various strategies are essential for owner ofBondcare Care Homesto adopt. In this context, certain recommendations to Bondcare Care Homesare underneath: Responding to change: Within a business, changes are inevitable in nature and entities having potential for responding towards change are versatile. Owner and whole team of Bondcare Care Homesis recommended to prepare self and staff for accepting changes and implementing them effectively. When the business will respond properly to any type of change then it will result in providing fruitful care in overseas market. It is seen that changes could take place anytime and anywhere so forecasting, devising and implementing strategies to respond them will result in achieving ongoing success for delivering key care services(Moutinho and Carlin, 2021). Adoption new technologies: Technologies plays great role in expansion of entity at wider geographical areas. In case withBondcare Care Homes, managers are suggested to adopt advances technologies that are artificial intelligence, Chatbots and many more so to provide solve issues or treat wider people by sitting at office premises. One of effective technology is Internet of Things through which all operations of care will be streamlined and profitability of venture will be increased. It will foster efficacy, offer wider opportunities and engage customers that are key for ongoing success. Professional development: It is all about training, certification addition to education which are required by employees to succeed in career. Even when a person working in company have necessary skills, still they need certain additional knowledge and skill set for future. To managers ofBondcare Care Homes, it is recommended that they should organise professional development programme so to upgrade skill set and competence for carry out allotted tasks as per pertaining trends in the sector. Organising work related development methods, mentoring, off the job training and formal learning will lead in developing professionals or practitioners(Boss and 5
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Larmer, 2018). Ongoing professional development not only includes educational practices for improving competence in medical skills, rather it also builds team. Interpersonal communication, accountability along with professionalism in Social Care sector. CONCLUSION From the assessment, it is concluded that inquiry project are open approach that nurture talents, enhance motivation, develop research skills and engages wider people. People working in Social Care sector supports individuals requiring nonclinical requirements, implementing care plan andproviding full support which are essential for clients or patients. The sector fulfil dreams of people that are passionate for caring others as well as brings best out of them. Key objective of the sector is to support groups that reside with special needs, personal crises and disabilities to manage daily life. Trends pertaining within social care sector are tapping into technology, professional development opportunities, jobs and Salaries. Using SWOT Analysis is one of framework top look towards internal factors impacting the business and analysing organisational performances towards emerging trends within the sector. Responding to change, adoption new technologies and professional development are some suggested ways forachieving ongoing success. 6
REFERENCES Books and Journals: Bandelj, N. and Wherry, F. F., 2020. Introduction. An Inquiry into the Cultural Wealth of Nations. InThe cultural wealth of nations(pp. 1-20). Stanford University Press. Boss, S. and Larmer, J., 2018.Project based teaching: How to create rigorous and engaging learning experiences. ASCD. Dowd, A.C. and Liera, R., 2018. Sustaining change towards racial equity through cycles of inquiry.education policy analysis archives,26, p.65. Featherson, M. P., 2021.The Automated Enterprise: A Narrative Inquiry Exploring Worker PerceptionsofRoboticProcessAutomation(RPA)inaGlobalLifeSciences Organization(Doctoral dissertation, Drexel University). Fraser, W., 2017.Seeking Wisdom in Adult Teaching and Learning: an autoethnographic inquiry. Springer. Gordon-Nesbitt, R. and Howarth, A., 2020. The arts and the social determinants of health: findings from an inquiry conducted by the United Kingdom all-party parliamentary group on arts, health and wellbeing.Arts & health,12(1), pp.1-22. Heath-Kelly, C. and Strausz, E., 2019. The banality of counterterrorism âafter, after 9/11â? Perspectives on the Prevent duty from the UK health care sector.Critical studies on terrorism,12(1), pp.89-109. Jack, K., Tetley, J. and Chambers, A., 2019. The education of nurses working in care homes for olderpeople:AnAppreciativeInquiry.Internationaljournalofolderpeople nursing.14(2). p.e12223. Moutinho, R. and Carlin, A. P., 2021. âlearning Momentsâ As Inspectable Phenomena Of Inquiry In A Second Language Classroom.Problems of Education in the 21st Century,79(1), p.80. Petersen, A., 2018.Digital health and technological promise: A sociological inquiry. Routledge. Rashed, M. A., 2019.Madness and the demand for recognition: A philosophical inquiry into identity and mental health activism. Oxford University Press. Zeng, Y. and Day, C., 2019. Collaborative teacher professional development in schools in England (UK) and Shanghai (China): cultures, contexts and tensions.Teachers and teaching,25(3), pp.379-397. Online: Bondcare Care Homes. 2021. [Online]. Available through: <https://www.bondcare.co.uk/> Smith.J.2020.OverviewoftheSocialcareSector.[Online].Availablethrough: https://www.prospects.ac.uk/jobs-and-work-experience/job-sectors/social-care/ overview-of-the-social-care-sector#:~:text=Social%20care%20in%20the%20UK, %C2%A343billion%20to%20the%20economy. 7