decision making and problem solving

Decision making and problem
solving

EXECUTIVE SUMMARY
Marks & Spencer is a multinational company which is operating its business globally.
But the firm was facing the issue of poor and lack of communication which affect the entire
business execution of the firm due to ineffective performance of employees which is the outcome
of improper information relating to organisation. This organising research and considering
different alternative of resolutions, this problem can be solved by the manager of this firm. To
select an effective solution, the administrator can consider different methods of decision making.

Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Identify a multinational company................................................................................................1
Identify a management problem..................................................................................................2
Specify research questions which address the management problem/decision...........................2
Design a research program..........................................................................................................3
Carry out the research..................................................................................................................4
Analyse the findings....................................................................................................................6
Identify alternatives and make recommendations.......................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................7