Demonstrating Professional Principles and Values in HSC

This document discusses the purposes of reflection in health and social care practice, models and tools used for reflection, practice themes for reflection in learning and practice, and the link between practice themes and performance indicators. It focuses on the Royal London Hospital as a case study.

Demonstrating Professional
Principles and Values in HSC

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1. The purposes of reflection in health and social care practice................................................3
P2. Models and tools used for reflection in health and social care practice................................5
Task 2...............................................................................................................................................6
P3: Practice themes which can be used to underpin reflection in learning and practice.............6
P4. Link between practice themes and other performance indicators.........................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Health and social care refers to the services provided to the needy person who has been
suffering from diseases so that patients can live their life smoothly (Hardy and et. al., 2018) . For
this report, Royal London hospital is taken for consideration which is working in the field of
providing high quality of health and social care services to the users with the aim of enhancing
the society. Different purposes of reflection in health and social care practice would be
explained. Besides this, different types of models and techniques which is used for proper
reflection will also be demonstrate. Apart from this, various practice themes would be
scrutinized and at last, link between practice theme and other form of performance indicator will
be elaborated.
TASK 1
P1. The purposes of reflection in health and social care practice
Reflective practice is the way of learning about the own practice in the health and social care so
that it would be improve in the future (Hinsliff‐Smith and et. al., 2017). Main idea behind using
reflection is to enhance the performance at the time of performing clinical practices so that better
result would be obtained in the future. Main focus of opting reflective learning is to learn from
the experience which they have gained in the mean time so that it would assist individual to
modify it with the aim of getting higher result outcomes in the future. For instance, if any doctor
has faced a incident which is new to them then they could learned from the experience they
gained from it in the first phase so that if same types of problem would get arise in the future
then it won’t be hard for them to perform the actions. Thus, better productivity and efficiency
would be achieved in the future. There are different types of value which is generated from the
reflective practices which is mentioned below with functional example of it,
Value of reflective practices
It is essential for every business in the health and social care to implement reflective
practices in the work as it assist them to identifying the strengths and weakness of the employees
working in it. Moreover it also helps in finding the problem which employees is facing so that it

would be removed by using capabilities of the individual. Different benefits which Royal
London hospital will get from reflective is given below,
Enhance innovation: With the help of reflective practices at the workplace, employees
would be able to learn from the experience they have faced in the past. By using it, it can
motivate the employees to attain innovation as next time, it would assist them to bring new ways
of solving the problem which persuades to attaining of innovation in the health and social care
sector (James, Dickinson and Struthers, 2015). For instance, by performing the same action in
the future, staff would be able to find out the ways through which less time is consumed by attain
highest potential while working. As mentioned above, by using the reflective practices,
employee would be able to identify actions which does not create any value in the final work and
eliminate it.
Increase participation: If an individual is able to implement reflective practices on their
working practices then it will also motivates them to participate in different kind of work with
the aim of attaining high performance in the future. It assist them to enhance their decision
making process by communicating with other employees so that more knowledge would be
gained from it. By increasing participation, more knowledge regarding the work would increase
which is a positive sign of future growth. For instance, if any doctor in the royal hospital is
communicating with the other doctor regarding some specific disease then it would enhance the
knowledge of doctor as more thoughts and opinions would be gathered by it.
Working environment: By implementing reflective practices at work, working environment
becomes motivating as it only focuses on increasing the knowledge of the learner so that they
can perform their roles and responsibilities with full capabilities (Lloyd-Jones, 2014) . It forces
them to become innovators, fast decision maker etc which directly impact the performance in a
positive way. Apart from this, it also motivates employees to perform harder in their work with
the aim of attaining highest potential of work in the workplace.
Apart from the point of view of hospital, there are many other advantages which
employees can get from the reflective practices which is mentioned below,
Motivation: By doing reflective practices it enhances knowledge of the worker which
assists them in doing their work more effectively and efficiently. It leads to higher motivation
and productivity of the employees which is a positive sign for professional development. For
instance, if doctor of the hospital has learned new way of treating the patients which has some

specific type of problem then it will automatically motivates them to work harder thus enhancing
productivity while working.
P2. Models and tools used for reflection in health and social care practice
For reflection in health and social care practices, Kolb reflective model would be used
which states that person learn from the experience they have faced in their life time. Main motto
of applying reflective model of Kolb’s is to learn from the experience and then evaluate it
according to the requirements so that performance of the individual would get enhance in the
future (Levin, 2015). By attaining it, it must be essential for individual to conduct reflective
practices as it crosses from four stages of learning which is given below by taking example of
Royal London hospital,
 Experience: It starts with a concrete experience in which individual perform their task
for the first time with the help of their personal past experience. Aim of this stage is to
get familiar with the experience which individual is not been aware of the past. For
instance, if a doctor is seeing patient of dementia for the first time then it’s their
responsibilities for use their knowledge so that they can solve their problem which
patients is facing for the first time. As according to Kolb’s model, one can not learn just
by watching or reading about it. To learn effectively it is important to experience it so
that real problem for the problem would be identified and solve it accordingly.
 Reflect: This is the second stage in which the event has already occurred or faced by the
employee and it is the time where they have to analyse the situations so that proper result
would be obtained by them. Thus stage is crucial as individual have to analyse the
experience the have experience so that they can make their future strategies accordingly.
For instance, after facing the patient of dementia, its the responsibility of the employees
to analysed the problem they have faced and how it could be solved so that patients wont
face the obstacle.
 Conceptualise: In this step, a more detailed understanding and interpretation of the
situation at the Royal London Hospital will be provided. The situation which has been
analyzed and interpreted by the staff in this process with critical thinking will be done
and learners compare what they have done with what they are already aware of. Main
motto of this phase is to identify the problem they have faced and how it could be resolve
so that maximum productivity would be attain by them (Mahon, 2016). For example,

after seeing the patient of dementia, doctor role is to find out the way they could have
perform better with the patients so that higher patient engagement experience would be
attain by them.
Plan: In it, several kind of approaches and its substitutes are evaluated and best one is selected so
as to gaining better results. This is the final stage of learning cycle in which learner takes
numerous ways in consideration that they have learnt in previous stages. Effective planning also
allows the learner to build their understandings so that it will be interpreted in better manner
(Huczynski and et. al., 2013). For ex., nurse and support assistant that will treat elder patients
will go for contacting the relevant perspective in their home and patient will easily reach the
hospital. Purpose for which they are coming and document that they are required to carry with
themselves.
Task 2
P3: Practice themes which can be used to underpin reflection in learning and practice
Reflection in healthcare education is a growing topic of discussion. Every health care
professional, medical practitioner, health care provider, physical therapist, occupational therapist,
social worker and psychologist, has a regulatory meeting that points to learning as one of the
foundations of professional development (Taylor and et. al., 2018).
Learning is a changing process in which theories are rigorously challenged, and new approaches
emerge always. In this, learning can range from knowledge, and skills to behaviors, practices,
and continuous professional development.
Therefore, the Royal London Hospital will use the following practice themes to underpin the
reflection in learning and practices:
Collaborative working: This type of work is also regarded as working as a group or working
collectively with the organisation's other employees. This collaboration can take place between
different departments, teams, units and businesses. It includes the entire spectrum of ways the
various departments will do their work and can also cover informal networks, alliances, joint
project delivery and so on (Watzak and et. al., 2015). This practice enhances the individual's
teamwork skill & ability to achieve Royal London hospital's goals and objectives. For the
institution that is working towards achieving health care and social goals, it is very important. It
depends on transparency and knowledge sharing and establishes governance to address the

creation and closure of team workplaces in order to accomplish the task through collaborative
efforts.
1. Decision making: It is the decision-making procedure that is based on different
alternatives by considering all the options available and evaluating each because each
decision is associated with the favorable and unfavorable outcome. Learning practices
help to determine the many aspects effectively and give the individual the ability to take
into account the most appropriate decision by which business goals can be effectively and
efficiently achieved (Wenzl and et. al., 2015) . This plays a very crucial role in everyday
life as well as in essential and subjective matters. It is a mental process involving critical
thinking and rationality. Before making any decisions, three crucial aspects must be taken
into account, namely personal difference, the role of knowledge and institutions, and
individual factors. Not all decisions require practical thinking and assessment because
some are small while others are large.
2. Communication: It is a crucial element in learning theme practice. Without effective
communication, no work or exercise can take place. All need to be communicated, no
matter what, from the company's mission and vision to the issues of daily life. If
communication is lacking or insufficient, this can create numerous problems in the Royal
London hospital. It is a powerful and useful tool that helps in knowledge and information
exchange. Excellent and valuable communication skills in professional life are the
predominant aspect of the individual so that business can achieve the desired goals in a
planned manner (Williams and et. al., 2014). A person or individual can improve their
communication skills in several ways. The Royal London Hospital will, therefore,
provide their employees with practical sessions and encourage them to participate in
discussions, improve vocabulary with the help of reading, etc. It also helps me to develop
people-to-people relationships that are very important in health and social care so that
people will feel free to take treatment and will not hesitate to share their problems.
3. Problem Solving: It is a known process that allows the individual to make decisions on
different aspects of life. There is a structured procedure developed by various institutions
to address the problems, and it is vital to follow this procedure to ensure that the solution
designed is accurate and reliable (Wynter, 2017). Furthermore, the process includes the
different steps, and they can recognize the problem, define and represent the problem,

develop a solution strategy, organize knowledge about the issue, allocate mental and
physical resources to solve the problem, control and monitor progress towards the goals
and evaluate authenticity and accuracy solution. Problems are necessary-evil, there's no
escaping to them.
4. Training: Training is another essential component to practice the learning. Training is
crucial because it helps to gain knowledge and enhances the individual's learning power
so that they can work in their professional age more effectively and efficiently (Doppelt,
2017) . The business environment is, and training is an ongoing process due to regular
innovation and improvements in working methods. Therefore, proper training is needed
for present and new employees and other people involved in the organisation's business.
For example, the test reports in the Royal London hospital had taken time to come earlier,
which further delayed the patient's treatment. However, due to the new technical tools,
instant results can be obtained in different cases, which helps to start the medication as
soon as possible. But this can only be possible if workers and staff well train the use of
this technical equipment.
P4. Link between practice themes and other performance indicators.
Performance indicators refer to a way to analyse and evaluate the activities to be able to
modify their actions accordingly to achieve higher productivity and efficiency in future. Practice
themes and performance indicators are directly related to each other as if the idea contradicts the
goals and objectives that social care wants to achieve, then the productivity of employees would
have a negative impact (Foltin and Keller, 2012) . For instance, it would be easier for employees
to work with their highest potential by implementing collaborative work in the hospital or social
care, as other employees would help them learn new things they have not learned in the past. If
employees increase their knowledge of clinical practices, then it would be easier for them to
outperform their past performance, which leads to an increase in the company's overall
productivity.
Another theme is decision-making, which states that after evaluating all aspects of it, it must be
essential for employees to take decisions as only then would it be possible to decide on rights. If
employees make the right decision (Hintz and Bahia, 2013), then just the Royal London
hospital's overall efficiency would increase to a certain level.

The central theme that helps employees perform with their highest potential is
communication as if communication skills are not up to the level then understanding the problem
faced by patients will not be more comfortable for them (Hrebiniak, 2013). For example, if
Royal London hospital staff are unable to understand the problem that patients suffer due to poor
communication skills, it will harm the image of the hospital that is not good for their future. On
the same side, if employees have a good command of communication skills, then it is easier for
them to relate to the patients who persuade them to understand the problem better.
The last theme is training that tells employees how to teach the skills and capabilities
they need to perform better than their past performance (Hintz, 2012). For example, if staff
requires new techniques to be trained arrives in the healthcare industry then it is the hospital's
responsibility to provide it. If employees are skilled, they can perform with their highest
efficiency, which will also help the hospital gain a competitive advantage over other hospitals.

CONCLUSION
It can be concluded from the report mentioned above that learning is an ongoing process
and is of great importance to individuals. The concept of reflection was explained in detail
because it is a very active component in enhancing the individual's learning power and ability to
deal with different problems and solutions efficiently. Through this process, one can assess one's
strength and weakness and develop methods by which the same can be improved. Besides,
Kolb's learning model was developed to provide a deeper understanding of learning's
importance. Then the theme practices for learning are described in detail, such as collaborative
work, training, etc., which will contribute to individual and organizational performance.

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