Demonstrating Professional Principles and Values in Health and Social Care

This document explores the purpose and importance of reflection in health and social care practice, including the use of Gibbs and Kolb's models of reflection. It also discusses the role of practice themes and CQC standards. Additionally, it reflects upon methods to gain feedback on your practice and evaluates your own professional learning and development. Finally, it provides targets for your own career pathway.

DEMONSTRATING
PROFESSIONAL
PRINCIPLES AND
VALUES IN HEALTH
AND SOCIAL CARE

Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
Purpose and importance of reflection in health and social care practice...............................3
Gibbs and Kolb's models of reflection...................................................................................4
Role of practice themes and CQC standards..........................................................................5
LO 2.................................................................................................................................................7
Reflect upon the methods to gain feedback on your practice.................................................7
My performance and learning against the practice themes and other performance indicators8
Evaluate your own holistic professional learning and development through practice
identifying its contribution to own journey towards a future career pathway......................12
Targets for the development of your own professional career pathway..............................13
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Health and Social Care is a term that relates to services that are available from health and
social care providers in the UK. This is a generic term used to refer to the whole of the healthcare
provision infrastructure, and private sector. The four principles are: Respect for autonomy– the
patient has the right to refuse or choose their treatment. Beneficence– a practitioner should act in
the best interest of the patient. Justice– concerns the distribution of scarce health resources, and
the decision of who gets what treatment. This report covers questions such as purpose and
importance of reflection in health and social care practice, Gibbs and Kolb's models of reflection,
role of practice themes and CQC standards, Reflect upon the methods to gain feedback on your
practice, My performance and learning against the practice themes and other performance
indicators, Evaluate your own holistic professional learning and development through practice
identifying its contribution to own journey towards a future career pathway, Targets for the
development of your own professional career pathway.
LO 1
Purpose and importance of reflection in health and social care practice
Reflection practice is very important in all the actions which are taking place in any of
the fields because there is a requirement of knowing what is happening in the actions and how
they can be improved so that the practices can get better for other users. Understanding the
methods and practices which are happening in the health care service is very important because
they can be studied in detail so that the health care service will know few questions about
themselves. The few questions the health care service is having are What they are supposed to
know, what do they need to know the most, how will they understand the situation and how
much they can understand that and the last question is what measures the health care service can
take to take this learning further. (Cruess, Cruess and Steinert, 2016.)
Purpose and Importance
Reflections purpose in a health care is that it allows recognizing strengths and
weaknesses and will be used for the ongoing learning in health care services. Reflection will help
to develop skills such as improve motivation, self directed learning and improve the quality of
care which is being served to the patients. The people who are using practitioner further in life
they must carry a stethoscope in one hand and reflection in the other hand because it is very

important for practices to keep changing with challenges which come in front of health and
social care. In health and care service there has to be a reflection of all methods and practices so
that health care service can improve them according to the wants and needs of the people. There
is a need to change the services the health and care services are giving and even the treatments
are changing very day therefore the reflection will tell health care service as to how health care is
doing and how patients or patients are reacting to it and what can be improvements which can be
taken up by health and social care. There are a lot of foreign practitioners can come in this
department and reflection has to be taken out because customers and patients should be satisfied
with services they are getting and not what the individual department is giving. Continuous
learning is involved in this process because it is very important and health care service needs to
make changes in health care service so that there is satisfaction (McCormack and McCance,
2016).
There is a health level demand of professionals in this field. Reflection is required
because it can make the industry understand the motive, attitude, values, perceptions and feelings
which are of the patients because that is very important for the health care service. An
understanding of all those factors is must because that can get around a lot of changes which are
required in the field so that the customer can feel more comfortable and satisfied with the health
care service and more people will be able to come in to the health and social care for help.
Gibbs and Kolb's models of reflection
There are particular stages in brief which are given by Gibbs and those are as follows,
description, feelings, evaluation, analysis, conclusions and personal action plans. Description
includes what is happening without taking out any conclusion to the situation in the health care
services. Feelings include the emotions and reactions the patients and patients had to the
treatment or any function or changes in the health and social care. Evaluation is when the good
and the bad decisions are there is a value judgment which is made on that factor so that the
patients can get the right services from the health care centre. Analysis is when there is a sense
given to the situation and in this the new ideas from outside can be got and added in the industry
so that new outcomes can come out. There are two types of conclusion which are general and
specific the general conclusion includes what the conclusion could be in general sense from the
analyses and experience the health care service has undertaken. The specific conclusion there has

to be specific conclusion, unique and personal situation and way of working of the industry. And
the last stage which is known as personal actions plan is when there is a situation then the health
care service must think of different methods of dealing with them the next time. These steps are
taken from the learning the industry has make in the past.
Kolb's model is highlighting the experiential learning. This theory is making the
experience come into transformation because the experience of anyone counts and that is tried
and tested before which will make it a success. There is always an experience in the health care
service which is similar and the same steps can not be taken every time so the health care service
must try there best to take a better decisions so that they can make the health care service better.
Even in new situations the same method can be used so that the people can make a better result
of the experience with the new situation. The results will prove if the method should be used
again and again or not at all after this try. On the previous knowledge and experience of the
practitioner the decisions will be made in the health care service and that is what the Kolb's
model is all about. The past make a lot of different in the present situation and experimenting
will make results best for health care service.
Both the models being used in the health and social care are going to be wonderful idea
and the health care service will be able to grow better. It is very important for the health care
service to take out the reflection of the health care service so that the health care service does not
make any mistakes and take up challenges which will be harmful for the health care service. It is
very important for the health care service's to first experience and then make any further
decisions in the health care service. There are a lot of experiments which are taking place in the
health and social care for the benefits of the patients and the patients. Reflection method of both
the theories very nice and the health care service will be able to provide better services to the
customers (Walker, 2017).
Role of practice themes and CQC standards
Dignity and respect
There is a requirement of a lot of respect and dignity in the health care so that services
will be able to work. This factor is not just required by the patients but also the nurses in the
health care. There will be a lack of these two responsibilities then the health care service will not
be able to work and that is very important because the health care service has to run for long.

Health and social care is one of these services which have to treat its patients with a lot of care
and respect because that is a basic requirement which is expected out of patients.
Safety
Safety is another very important factor which is expected out of the nurses and the
patients because they need to get a safe environment so that they can heal up and the nurses are
comfortable working in that environment. The work will not happen by the patient and the
employee if they are not feeling safe and that is very important for the nurses.
Complaints
There must be complaints in all type of business and industries and specially in this type
of business it is very important because this way health care of health and social care can
improve its methods and processes to make a better place for themselves. The health care
service's main aim is to make the patients or the patients have a nice and comfortable health care
with them. The health care services do this because it is very essentials for them. Complaints
always help health care service to make a better place for themselves because they will have an
area they should be working upon (Dickinson and O'Flynn, 2016).
Law, regulations and ethical practice
There are a lot of ethical, regulations and laws regarding this factor and the health care
service which is the health and social care will have to make them be followed in their health
care service which is very important. The government has set a lot of law for the betterment of
the patients and the nurses who are working in such kind of places and the health and social care
follows them very well. The health care service follows them because they do not want any legal
cases on them, and they themselves want the health care service to be a better place so that the
patients are comfortable in this.
Promoting Physical and Mental Health
The health care service is also taking care of the people who are physically and mentally
not so healthy because that is another factor which is supposed to be taken care by the health and
social care because that is also a social responsibility. The health and social care people are also
promoting and making the world aware of the mental and physical health issues so that the health
care service will be able to help those people as well (Patel, Robertson and Gallagher, 2017).
Professional values, attitudes and behaviour

The health and social care service is having a lot of values, attitudes and behaviour trails
they have been following from a very long time and the health care service is very much still
keeping that up. This is another factor which will attract a lot of patients and patients which will
get attracted in this health care service.
Health and Social Care is a term that relates to services that are available from health and
social care providers in the UK. This is a generic term used to refer to the whole of the healthcare
provision infrastructure, and private sector. The four principles are: Respect for autonomy– the
patient has the right to refuse or choose their treatment. Beneficence– a practitioner should act in
the best interest of the patient. Justice– concerns the distribution of scarce health resources, and
the decision of who gets what treatment. This report covers questions such as Reflect upon the
methods to gain feedback on your practice. My performance and learning against the practice
themes and other performance indicators, Evaluate your own holistic professional learning and
development through practice identifying its contribution to own journey towards a future career
pathway, Targets for the development of your own professional career pathway (Brown, Jecker
and Curtis, 2016).
LO 2
Reflect upon the methods to gain feedback on your practice
Feedback is considered as important part in education and training. Apart from this they
also consider it on a daily professional basis so that they can improve the problem. It is
considered as an effective tool with the help of this people can know whether they are moving in
the right direction or whether they are going into wrong direction. It is necessary in this field of
healthcare professionals that doctors must get feedback so that they can improve their practice
according to that. Feedback helps in learning in many ways such as experiential or learning. By
feedback a medical professional can improve their experience. It is beneficial and if patients stop
giving feedback to professionals like us then it will be costly and risky. This will give a learner a
confidence that is false and pretentious and doctors like me won't even realize it. All the
experience all the assessment will be false and team of medical professionals will have a wrong
perception all in just one case and that is if doctors don't get feedback. It is necessary to
understand the importance of the feedback. The methods or sources from which they collect
feedback are through clinical supervisors, patients, colleagues and trainees. The method by

which these people give feedback is Feedback sandwich, Chronological fashion feedback,
Pendleton Model (Bradshaw, Atkinson and Doody, 2017).
Feedback Sandwich-
With the help of this model sometimes I used to collect feedback. Reason was this model
includes the feedback which is positive and then which is most critical then they both are
sandwiched with the aspects which are positive. It was suggested to me that if I use this method
again and again then it won't give me the accurate data. When I receive on the feedback I will
focus only on the but of the feedback. By doing this I focus on making it sure that the feedback I
get turns out to be positive. On the other hand if the people who work with me are acknowledged
on a daily basis then they will be open to all the type of feedback (Moss, 2017).
Chronological Fashion Feedback-
This type of feedback is concerned with the observations of my learner, and he is the one
who gives me the feedback from when I started till the end. They can highlight a specific
learning session to mine and give feedback to me on that. It is beneficial for me to get this kind
of feedback as it helps me to improve and medical is the field where I cannot afford to make any
mistake. (Golightley and Goemans, 2017)
Pendleton Model-
This model states that the patient will ask the rules of a hospital and ask them if the
practitioner wants a feedback or not. This helps to make an environment safe as it only highlights
the positive factor and prevents the issues of defence. It is considered as an important factor as
they see the weakness and highlight the opportunity. The people who give feedback to me sit
with me and advise me to take these measures to improve, and we mutually agree on that topic.
This is considered to be effective as the main idea is to ask through opt end questions as it gives
me the time to think and respond (Canda, Furman and Canda, 2019).
My performance and learning against the practice themes and other performance indicators
Practice Theme Learning

Practice Theme 1
Law, Ethical practice, Regulation (Glasby,
2017)
While I was practising to be a doctor I learned
that to always follow the law and regulations
with ethics. Now that I am a doctor I follow
every law I take the consent of every patient or
their relatives when the risk is high in the
surgery. I clear them all the possible outcomes
of the surgery in both positive and negative
way. I value every regulation and code of the
conduct of the hospital where I work so that I
can maintain the discipline as a doctor. Ethics
are more important to be more than money. I
never treat a client before the one who has
actually made an appointment as I am taking a
big risk if I am avoiding them and not treating
them right just to add some few bucks which
will be of no use if I let someone die (Noe and
et.al., 2017).
Practice Theme 2
Professional values, attitude and behaviour in
health and practice of social care (McLeskey,
Rosenberg and Westling, 2017)
Just like I said I value and follow every code of
conduct of the hospital. I am never late so that
my patient don't have to wait for long instead I
always try to arrive early before time.
Sometimes I volunteer at the hospital so that I
can help those people who are in need and
cannot afford the treatment so that they can get
better. My attitude towards work is serious as I
don't take any patient or disease lightly. For me
they are the same thing and that is to cure
everyone. Even if they are in for a small
disease or big. I don't treat someone on the
basis of power or money. My ethics tell me
that I have to treat everyone with the same

perfection (Nelson and Staggers, 2016).
Practice Theme 3
Safety and safeguarding through the lifespan,
Health
I take initiatives such as free health check up
for senior citizens. If anyone has any problem
then I will suggest them to don't give up
because they are old or nothing will matter.
But I have to convince them so that they can
take a treatment. It does not matter from who
they get the treatment but as a doctor my only
concern is to get them better (Holden and et.al.,
2015).
Practice Theme 4
Promoting physical and mental health and
well-being in social health care practice
I motivate patients who don't want to take a
treatment. There are many reasons that they
deny for that. Sometimes some of them give up
or some of them are afraid to get a treatment as
if what happens is the operation is not
successful. I assure them and try to do my best
to convince them so that they can get the
treatment and get better because health is the
most important for anyone. No one can think
of anything else freely if they are not well and
suffering from any disease. (Banks, 2016.)
Key knowledge, skills,
competencies against criteria
of unit
Sources of evidence Assessors to sign confirm
achievement
Practice Theme 1: Law, regulation and ethical practic
Evidence of experience of
working with ways of
regulated working and duties
in supporting and care for
Feedback from seniors and
training.
Results of training and

individuals and others. Apart
from these responsibilities and
duty of role, case management,
supervision and teaching,
personal development, team
working, assessment of
individual’s needs,
communication strategies,
person centred personal care
and well-being, physiological
care, risk management,
equality and diversity, quality
care procedures.
development.
Plan for personal development.
Questionnaire.
Interview method.
Reports of health.
Methods for assessment of
risk.
Methods for research.
Procedure required for self
assessment.
Evidence of taking personal
responsibility
Feedback from patient.
Evidence of working
independently within defined
parameters of practice
Plan for development
personally and SWOT
analysis.
Using initiative in a variety of
situations
PDP
Performing a range of skills
consistent with own roles,
responsibilities and
professional values
Feedback and inquiries.
Practice Theme 2 : Professional values, attitudes and behavior in health and social care practice
evidence through
Exploring own values,
attitudes and behaviours and
how they impact on the work
done with others
Plan for personal development
The values, attitudes and
behaviours of others and how
to promote positive working
Feedback from seniors

and caring relationships
Exploring own communication
style and how to use and adapt
communications to different
audiences reflecting individual
needs of others
SWOT Analysis
Communicating purposefully
and appropriately using
different forms; verbal,
written, electronic, non-verbal
Participate in an activity on
their own.
Exercising own skills, attitudes
and behaviours to support
personal development of self
and others
Development plan
Commitment to adopting a
person-centred approach:
working with colleagues and
individuals to promote quality
care and services that ensure
the health, safety and
wellbeing of individuals
Results of training and
development
Demonstrating courage to
challenges faced in different
contexts and be adaptable to
change
Reflective practice.
Evaluate your own holistic professional learning and development through practice identifying
its contribution to own journey towards a future career pathway
I completed my education from Leicester medical school and there I was taught to
participate or volunteer some work in the social care unit. This is for those people who are
underprivileged and cannot get to afford to get a proper treatment at a certified place. While
committing to that I faced many problems such as convincing the mentally sick people to get into
a therapy. Breaking the stereotype of old people to not get a surgery. Apart from this I arranged
camps and invited people to get free health check up. So that I can encourage more and more
people to get treatment. Health is a serious concern and everyone must think of it that way. Most
people don't keep these issues seriously which creates the problem for them in old age. I used to
face many problems as there was no proper management there, no equipments to treat and poor

coordination made everything hard. First of all I had to manage with the other team so that I can
coordinate them, and we all can set a target to examine a minimum of this much amount of
people. The issue was there was not plenty of gadgets for everyone and the gadgets they had
been not advanced and outdated. There were many doctors who treated with not following the
ethics they used to treat them in the wrong way and some of them was just their to sit because
they were not getting paid for this. Some of them did this just to look good. They did not clear
them and explain to them the risk of the treatment. They did not even take their consent because
some of them issues related to physician assisted suicide increased on a high level. This was
because they didn't use to maintain relation with their clients. Patients who need physical
treatment somewhere they also need motivation that they will get alright if they follow all the
instructions and take the right medicines. Other doctors never cared about this which increased
the burden on me and other doctors who followed the code of conduct. Apart from this some
treatment were chargeable and people used to avoid the payment of fees or get the bill. There
was no kind of cyber security so that if any situation arises there will be no proof for the doctors
or the patients that who was the one who started this issue and what was the reason behind it.
(Barsky, 2019)
Strength Weakness
Communication is done with the help of
various methods such as written, verbal,
electronic, nonverbal in order to make it more
effective. Have the skills to work in a team.
Management of time and person centered care
Opportunities Threats
Have a scope to improve the skills of
management of time. Apart from this they also
have the scope to improve in the aspect of
person centered care.
Skills of management.

Targets for the development of your own professional career pathway
I had become a doctor but I had to achieve more I had to gain the post of super specialist.
Earlier I was a specialist and if I become a super specialist then I will be able to handle any case
which are of high level. Those cases are rare and not many people in the field of medical
becomes super specialist. Reason is it takes half of a life of the person to complete it. Some don't
have the patience, some don't want to do it. I had to set a target to learn this much in a day and
prepare for practicals so that I could prepare for the post and achieve that goal. In order to
become a super specialist in a selective area, experience of solving real life cases is also
necessary with the preparation of theory. To achieve this I needed to achieve success in the post
of specialist. In order to that I had to enhance my communication and network so that I could
solve more and more real life cases with 100 per cent success ratio. I couldn't even afford one
single mistake as it would reflect a bad impression and to resolve it would take a lot of time. I
took cases from the hospital but that was not enough after that I took cases of social care so that I
could help the people, treat them into normal. University asks for all of this. Even when I was
completing my basic medical degree then also I faced many problems as everyone knows
becoming a doctor is not easy. It takes a lot of effort and hard work to accomplish it. The most
important aspect was time I gave 7 years into medical and that was the most important part of my
life because any single failure could lose me my whole career. I was preparing for this aspect
since I was in high school. I took a lot of classes to simplify my course and grasp the idea of it
with that I had to cut my social life and any other thing that could have distracted me from the
course. It was difficult but it was question of a lifetime. I could not take any chances, so I had to
remove myself and cut myself from those things which distracted me. Even getting the medical
licence was not easy I had to treat many people under someone's guidance so that I can get the
approval of medical board who will grant me the licence and explain the regulations which I
have to follow. (O'Toole, 2016.)
Developmen
t Needs
Specific
objectives to
achieve
Resources
required
Time Scale Evaluation
Measure
Achievemen
t Status
Future
Career
Pathway
Targets
Communica
tion Skills
In order to
identify
Training 2 months Results on
the basis of
Achieved Must be
able to

their needs
and
requirement
s they need
to engage in
communicat
ion with
other
people.
training and
feedback
from
seniors.
communicat
e with other
people so
that they can
identify
what they
need to cope
up with.
Skills
required for
management
To fulfill the
demand of
this skill
doctor must
be able to
manage his
own and
work of
other
people.
Need to
attend
workshop
1 month Results
obtained
from
workshop.
Not
achieved
In order to
provide
people with
proper
service they
must be able
to manage
their own
and other
people's
work.
Managemen
t of time
Must be
able to
manage
responsibilit
ies in time
so that they
can enhance
care for
other
people.
Programs
for
developmen
t of skills,
courses
available
online.
2 months Results
from online
courses and
feedback
from other
people.
In progress To manage
the
responsibilit
ies in time
and treat
other people
with proper
care.

Team work Must be
able to work
with other
people.
Activities
which needs
to be
performed
as a group,
training
2 months Results
obtained on
the basis of
performance
with a group
and training.
Achieved In order to
provide
proper
amount of
care and
service staff
must learn
to work with
each other.
Person
centered
Increase the
level of care
for people.
Inquiries
and
interviews
4 months Results of
inquiries
and
interviews
In progress Increase the
level of
care.
CONCLUSION
From the above studies it has been concluded that this report highlights on the issues of
medical and their professionalism and values. This study focuses on how the professionals of
medical field has to cope up with other factors such as cut the connection from social life as they
cannot afford any kind of distraction. Even after they achieve the medical degree they need to get
success in some cases so that a doctor can practice further. Many problems were there at the time
of social care such as no hygiene, not enough resources to treat them and issues such as
coordinating with others who do not follow the ethical code of conduct. Their influence and
guidance is not at all right as they do things only for their benefits instead a doctor must focus on
the treatment of people under any measure.

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