This document discusses the principles of marketing planning in destination marketing, successful campaign objectives, different digital marketing tools used for promoting and advertising to target audience, and the role and services of DMOs in marketing a destination. It also provides examples using Acorn Tourism and Turkey as destinations.
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Destination Marketing
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Contents .........................................................................................................................................................1 INTRODUCTION...........................................................................................................................3 1. Evaluation of how principles of marketing planning support the marketing of a destination3 2. Analyse how campaign objectives have been met successfully.............................................4 3. Review the different digital marketing tools used for promoting and advertising to target audience.......................................................................................................................................5 4. Examine the role and services of DMOs in marketing a destination and provide examples using destinations.......................................................................................................................7 P5. Challenges Faced by DMO...................................................................................................8 CONCLUSION.............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION In modern businessenvironment, the hospitality and tourism industry have been going through regulardevelopment and improvement (Lai, 2018). Destination marketing is basically part of advertising activity that is connected with the publicity of a specific destination. This is carried out with a view to raising the amountof tourists. In simplest form, it is defined as thetourist advertisement for a particular location in order to increase economy.Acorn Tourism Developments professionals had been selected throughout this report that also offers services for tourist attractions like studies, facts and figures, scheduling, developmentand marketing. The headquarters is situated in Flimwell, UK. Inthis,reportisfocusedondiscussingvariouspromotionaltoolsthatmightbe implementingtopromotespecificdefinitionsinadvertising.Moreover,attheend reportdescribeabout therole and service work of DMO's. Various issues that DMOs experience in advertising destination including using different areas of it have been also identified. 1. Evaluation of how principles of marketing planning support the marketing of a destination Marketing planning can be referred to as the procedure with the help of which a company effectively capitalizes upon its strengths and counters its weaknesses to strengthen its position within the global market place. This even increases the growth and expansion prospective of the firm. It is mainly concerned with stipulation of effective marketing strategies with the help of which strategic aims can be timely accomplished. Marketing planning is acknowledged to be a comprehensive procedure involving step by step as well as systematic approach for development of marketing plan and strategy. Marketing needs to be carried out in an effective and efficient manner in order to achieve positive outcomes. The purpose of conducting destination marketing planing is persuading the behavior of potential individuals in a manner such that they are lured to visit the destination. Marketing planning holds extensive importance in context of destination marketing as it tends to make sure that the destination marketers target suitable market segments. Also, it helps in carrying out effective and efficient marketing of the destination amidst the public at large. Further, it renders assistance to DMOs like Acorn Tourism in doing futuristic planning and deriving positive outcomes in terms of a boost in destination revenues. Marketing planning is
also acknowledged to be holding the ability to take into account the top notch players who act as competitors posing threat to its sustainability. Marketing planning assists in encouraging a large number of tourists to visit a particular destination in response to the effective marketing carried out to create awareness about the region(Gretzel and Fesenmaier, 2016). The revenues that are generated via the visitors is further used for the purpose of development of a destination, creation of jobs and additional expenditure over promotion as well as marketing. There are various examples of the ways in which Acorn Tourism can apply the principles of marketing for destination marketing.For instance:Acorn Tourism can provide information about the hotels and facilities in Turkey that can make the visit of tourists comfortable and the trip pleasant for them. Furthermore, it can make use of Twitter,Facebook, Snapchat, etc. to do the advertising about the sites, facilities in Turkey. The price levels of services need to be duly referenced, such that consumers can take the right decision regarding whether or not to procure a service. In addition to this, Acorn Tourism can offer various trippackages at reduced prices. 2. Analyze how campaign objectives have been met successfully. Marketing strategies for destinations make reference to promoting a specific destination through various ways. It may include television, radio, internet sites, news article etc. The purpose of such an exercise is to draw the interest of an enormous number of consumers who are engaged in that specific destination or may show an interest in coming years. Some advertising strategy examples are being listed below, using a number of destinations: Family destination: Itis a tourism premise that allows individuals to devote long weekend time together as a family. The majority of the public in various parts of the entire worldprefer such trips (Gibbs and Gretzel, 2015). National parks, theme parks, music festivals, Wildlife Park etc. are some instance of thislocations. By hiring an organization to offer these facilities, it involves ensuring that the individual's needs are fulfilled. Light and sound display, for example, has been launched in several historic locations in Turkey at which history of the particular site is revealed through sound systemand segments of these sites are seen using lights in various colors. Destination ofpilgrimage: Destinations falling within this segment are about individuals who are becoming aged and search peace and silence. This included temples, churches, mosquesand various other associated locations. The key purpose of these destinations is to offer
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a harmonious and enjoyable experience. All such two are primarily normative upon which the entire concept of a location for pilgrimage is focused. India, for example, is a historical place and is also considered to be among the 7 wonders of the ancient that is Tajmahal. Many sites are associatedtohistoryandsacredsitesthatshouldbeincludedthroughoutthislist. Consequently,"IncredibleIndia"strategywasdevelopedtoencourageIndiaamongthose countrieswhichvariablesconsistsculturespresent.Thereareseveralotherfamiliesof individualwho have determinedthat India is not only constrained to holy sites, but there are several other destinations likeforest, sea, natural beauty which states county is full with numerous flora and fauna(Jiang, Ramkissoon and Mavondo, 2016). Destination foradventure: There have been locations filled with new and fashionable taskthat give an understanding beyond dreams. People falling into the millennial group have a strong appetite to travel to these undiscovered locations while carry amazing adventures. Iceland, for example, has launched a campaign saying "Fill your heart" It is really a part of Iceland Travel that generates creative and interesting knowledge about the nation to raise the amount of power. This is a dynamic and original idea showing how much Iceland can offer to tourists to this nation. Iceland is seeing a strong jump on the amount of tourists heading to that region with this initiative. It is one of the benefits of certain ads that have proven effective in drawing significant numbers of people. 3. Review the different digital marketing tools used for promoting and advertising to target audience Marketing means the process or role of selling the goods and services on the target market, in order to draw vast numbers of customers. Marketing includes advertisement, marketing and providing customers with goods and/or services. Digital marketing strategies seem to be the techniques that allow promote the various online goods and services. It is really accomplished with internet access which is completely contradictory to previous techniques to advertise the latest new. The benefits of doing this is that in addition it is cost-effective therefore possible to affect vast numbers of individuals who will be its clients. The following are among the digital marketing methods that could be used: Content marketing: This resource means creating some interesting articles about the good or service as something of an online advertisement form (Kladou and Mavragani, 2015). In supporting customers that the company needs to reach, it is helpful. This mainly includes a range
of advertising resources for individual destinations like holiday planners, hotel publications, nationwide leisure magazines etc. Using this device, Acorn will write information on the gorgeous locations, cafes located at the sea shore, historical landmarks etc. Numerous people are reading this information prior to actually attempting to make visa to travel a specific country. GoogleAnalytics:This is Google-created software which is helpful to monitor website visitors in order to disclose them. In particular this is used to promote the corporate reputation. Workers such as the SEO advisor and web developers are named to carry out internet campaign based activities. It enables the companies communicate with all of the startup's webpages. This is the most widely utilized form of digital marketing that can encourage Turkey as one of the most attractive area in the advertising campaign (the most attractive location in the ad campaign) (Lee, 2015). Social media marketing: This online marketing system offers social media platforms for advertising locationconsulting firms to encourage goods and services. There really is a huge number of people who are committed web users who may have their profile on social media platforms. It really is the greatest way to communicate with customers from across all paths of the globe. Acorn for example, use Buffer's online marketing device to engage numerous diversified groups of people. Besides that, there are several social media accounts like Facebook, Twitter, Instagram etc. that aim to enhance the goods or services to attain a large population of persons. E-mail advertising: It is named marketing when individuals are encouraged or reached by attempting to send commercial messages via E-mail. Mainly, those to whom lookup messages are being sent are current and potential clients as itis a method of sending emails advertising items. This is a successful digital marketing platform that aims to enhance specific and positive consumer and marketing company connections. This should be planned in such a manner as to attract potential clients. How these devices help to encourage tourism in Turkey? The businesses engaged in delivering services relevant to visits to numerous places carry out comprehensive consumer study to determine their needs and expectations in the field of tourism (Makkonen, 2016). Digital marina method is used in the promotion of products and services for many of these organizations. Profits from being competitive and willing to affect other people who will be their clients in the future are also important. Additionally, the collected data would
be used to engage consumers on the digital network to promote their destination preference. Turkey is recognized both for its architectural style and modern lifestyles. Acorn makes use of the digital advertising tools as follows: 1.This seems to be an official business platform where users can use interactive mode to visit various locations. It's really the safest way to collect data on the grounds on what weather choices to travel overseas would be made or not. 2.Smartphone software program is also being introduced that can be installed over the mobile device so that individuals could use and make proper decision. 3.The company uses different social media platforms like Twitter, Facebook etc. Those are being used in excess here different marketing offers were also given by slicing the primary function strategies to compete visitors to travel Turkey. 4. Examine the role and services of DMOs in marketing a destination and provide examples using destinations. DMO is termed asDestination Marketing Organization representing locations and looking to create their travel & leisure strategic plan over the foreseeable future. A few of the symbols shown are tourist industry platform, event office and tourist industry authorityand visitors office. They have quite a preciousadvertise the location in a manner that maximizes demand so individuals could really visit, live or work. The combined programs are formulated to improve a nation's brand reputation for encouraging large numbers of customers (Pike, 2015). They assist in guiding, attempting to make and processes require work to achieve everyone’s tourism goals throughout the specific country. The goal is to improve the perception of living visiting a particular destination according to their needs and requirement. A few of the duties and assistance that DMOs provide are explained below: Having a Tourism Marketing Strategy:The DMOs, have main function of formulating a clear and effective plan to show the nation in just such a manner as to attract public's attention to visiting that destination. Each country has its own intent, and likewise Turkey will have the intent of encouraging people to go on further vacations towards this region. To achieve this goal, DMOs make maps and use methodologies to achieve those goals. Generating a Social Networking Sites framework: It really, about making a place on social networking sites to build connections with the residents living in a specific location. This would be to draw clients to those different places. There is a good squad that has the task of
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building internet communication through different web platforms and social media outlets. They also are able to administer it in order to achieve a huge amount of customers. It also helps identify a good number of tourists who can visit Turkey (Richards, 2015). Promotion and Advertising: This is related to advertising and promoting a particular location or destinations that individuals may like to visitin following time period. Different responses like official site, software applications etc. are established to provide tourism-related relevant data in the particular nation for this specific reason. Source of external in the type of internet advertising are taken utilizing various forms of social news websites and channels provide information that would enables touristmake decisions about journeys. Acorn, for example, does have its profile on Instagram which helps it to encourage Turkey's landmarks by showcasing the good attributes and the wonderful time that an individual can have after traveling abroad to particular places of Turkey. Market Research: DMOs use to perform this role of market research for gathering information connected to a world's primary purpose so that they can provide most reliable service to customers. It may be focused on requirements, populations, etc. The gathered data are being used to design plants and practices in an appealing manner about who was played the specific region. It aims people clarify what can be made to better customer satisfaction (Stalidis, Karapistolis and Vafeiadis, 2015). Even with decent restaurants as well as other amenities Turkey could be pricey for certain people. That could be a component in lowering public's curiosityinvisitingthecountry.Acornbecomingatourismdevelopmentinstitution, consequently, could use this statistical data to reduce the total cost, such that large numbers of visitorscan be influential when traveling to Turkey and experiencing the most pleasant services. P5. Challenges Faced by DMO DMOs seem to be the organizations knowledgeable of advertising the various types of locations when customer comes toinquirein need of traveling. The participation is to describe a specific area popular in specific thing that can draw customer interest. This is a stressful task which would entice many hardships. Some of these arediscussed underneath: Trying to adopt advanced Changes: The biggest problem is coping with the modernization occurring in the technological environment. It is difficult for the organization in concept marketing strategies changes effectively so that there is no pause in reaching targets. Acord, for example, faces difficulties in accepting unreasonable customized change, but attempts are being
made to maintain a balance between the customized change and the revenue needed to dispense such changes. Competitors:There have beenmore than one organizations engaged in organization's destination marketing segment as many rivals are set up to provide the best information to visitors. With the existence of too many rival companies, it becomes challenging for Acorn to devise a strategy to tackle the difficulties which may be subject to variation problems in Turkey. By ensuring consistency, it has several measures in place for properly managing all the operations. This can cause Acorn to put additional effort into sustaining the competitive environment. Another measure this group looks at in target progress is a large number of contestants. Reve Tourism Marketing, for example, faces the social instability of visiting and leaving the UK. In order to face this huge degree of competition this organization uses a few process and strategies to separate its workersfrom others. Reve Tourism's notice and time- limited strategies are focused on preserving a balance with the essential target of both parties even like they are based on manageable use of assets to build a stronger social image in consumers' minds, which strengthens it and makes it unrivaled than other rivals (Yang and Wang, 2015). Terrorist activities: Destination marketing vulnerability poses great hazards of cognitive coercion as consumer protection and confidence is the responsibility of a company to advertise. Increasing in terrorist psychological attacks makes clients fear that will put it in simple terms amount of customer for an affiliation. Reve Tourism does its hardest to choose a safe target for its clients and also to train its workers to address emergency and risk circumstances (Pike, 2015). Natural calamities: These also pose a risk to DMO as it also poses a risk to customers' lives.Fortunately,evenataspotthreatofstorms,seismictremorandendlessstream etc.customers want to consider making the most use of their months off in regular habitat is much greater and no one has authority on these occurrences. Reve Tourism leads timely studies to believe about probability of character trait tragedy and comfortable preventative health movements are also managed to make to protect customers from such hazards. CONCLUSION In the end of report, it has been founded that Marketing of destinations is quite crucial to encourage a location place like every other heritage landmarks from around world. There are also strategic strategy concepts that are used to achieve destination goals with the benefit of
offering more service and feedback for their clients in order to fulfill consumer needs as well. There are several multiple kinds of destination like adventure, family and so many more that clearly distinguish the customer experience. There seems to be an overview of the aspects of marketing strategies for destinations as well as how the company will accomplish its priorities. It therefore expands the reach of the numerous tourist destinations in order to enhance marketing functions by arranging and manipulating their actions with their right particular form. In order to contribute, there are some other digital key strategies that actually enhance locations like social media, emails, search engine activity, supporting the organization to boost their sales as well as profits.
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REFERENCES Books and Journals Almeida-Santana, A. and Moreno-Gil, S., 2017. New trends in information search and their influence on destination loyalty: Digital destinations and relationship marketing.Journal of destination marketing & management,6(2), pp.150-161. Avraham, E., 2016. Destination marketing and image repair during tourism crises: The case of Egypt.Journal of Hospitality and Tourism Management,28, pp.41-48. Bokunewicz, J. F. and Shulman, J., 2017. Influencer identification in Twitter networks of destinationmarketingorganizations.JournalofHospitalityandTourism Technology,8(2), pp.205-219. Gibbs, C. and Gretzel, U., 2015. Drivers of responsive website design innovation by destination marketing organizations. InInformation and Communication Technologies in Tourism 2015(pp. 581-592). Springer, Cham. Gretzel, U. and Fesenmaier, D.R., 2016. Customer relations 2.0–implications for destination marketing. Jiang,Y.,Ramkissoon,H.andMavondo,F.,2016.Destinationmarketingandvisitor experiences:Thedevelopmentofaconceptualframework.JournalofHospitality Marketing & Management,25(6), pp.653-675. Kladou, S. and Mavragani, E., 2015. Assessing destination image: An online marketing approach and the case of TripAdvisor.Journal of Destination Marketing & Management,4(3), pp.187-193. Lee, B. C., 2015. The impact of social capital on tourism technology adoption for destination marketing.Current Issues in Tourism,18(6), pp.561-578. Makkonen, T., 2016. Cross-border shopping and tourism destination marketing: the case of Southern Jutland, Denmark.Scandinavian journal of hospitality and tourism,16(sup1), pp.36-50. Pike, S., 2015.Destination marketing: essentials. Routledge. Richards, G., 2015. Food experience as integrated destination marketing strategy.World Food Tourism Summit in Estoril, Portugal,10, p.2015. Stalidis, G., Karapistolis, D. and Vafeiadis, A., 2015. Marketing decision support using Artificial IntelligenceandKnowledgeModeling:applicationtotouristdestination management.Procedia-Social and Behavioral Sciences,175, pp.106-113. Yang, X. and Wang, D., 2015. The exploration of social media marketing strategies of destinationmarketingorganizationsinChina.JournalofChinaTourism Research,11(2), pp.166-185.