Promote and Develop Emotional Intelligence

Assessment
Task 3
Develop and use
emotional intelligence
BSBPEF502

Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and
I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment
tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code
Student
name
Student ID
number
Student
signature
Date
Task Number
BSBPEF502 - Page 2

------OFFICE USE ONLY-----
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
The student has satisfactorily
completed and submitted the
following:
 Meeting Plan in Task 3.1P1
 Improvement Plan in Task 3.1P1
 Feedback Form in Task 3.1P1
 Reflection on performance as a
consultant in Task 3.1P1
 Reflection on performance as a
departmental manager in Task
3.1P2
☐ ☐ ☐
The student conducted the Role-Play
in their role as consultant with a
classmate in their role as
departmental manager:
 The student prepared a plan to
conduct the Role-Play
 Made the manager feel
comfortable
 Used emotional intelligence
(active listening, empathy,
reframing etc..)
 Demonstrated consideration for
their emotions
 Asked them to talk about their
learning journal (content, what
they have learned from it)
 Discussed their work performance
 Identified emotional stressors and
agree on methods to respond to
them
 Proposed solutions to
☐ ☐ ☐
BSBPEF502 - Page 3

Marking Sheet
Completed successfully
Did the student satisfactorily:
Comments
Y
N
DNS
develop/improve emotional
intelligence and improve work
performance
 Proposed opportunities/options to
express their thoughts and
feelings in the workplace
 Demonstrated flexibility and
adaptability when proposing
solutions for improvement
 Conducted a task/exercise to
assist the manager in
understanding the effect of
personal behaviours and emotions
on others in the workplace
Feedback in Comments
The student conducted the Role-Play
in their role as departmental manager
with a classmate in their role as
consultant:
 Was open and honest
 Used emotional intelligence
(active listening, empathy,
reframing etc..)
 Was aware of emotional triggers
and emotional responses
 Talked about their learning journal
(content, what you have learned
from it)
 Discussed work performance
 Identified emotional stressors
 Discussed solutions to
develop/improve emotional
intelligence and improve work
performance
 Discussed opportunities/options to
express own thoughts and feelings
in the workplace
 Participated in a task/exercise to
assist in understanding the effect
of personal behaviours and
emotions on others in the
☐ ☐ ☐
BSBPEF502 - Page 4