This article provides a detailed guide on how to develop and implement a business plan. It includes an analysis of the current business environment, goals and objectives, documenting a business plan, and communicating the plan to relevant parties. It also includes a critical analysis of a sample business plan.
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Running head: DEVELOP AND IMPLEMENT A BUSINESS PLAN Develop and implement a business plan Name of Student Name of University Author Note
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1 DEVELOP AND IMPLEMENT A BUSINESS PLAN Table of Contents Part A.........................................................................................................................................2 Analysing and interpreting the current business environment, goals and objectives.............2 Documenting a business plan to assist the organisation to achieve its goals.........................2 Executive Summary................................................................................................................2 Introduction............................................................................................................................2 Description of the business.....................................................................................................3 Business products and services..............................................................................................3 Marketing activity..................................................................................................................3 Business operations................................................................................................................3 Management and organisational structure..............................................................................3 Proposal..................................................................................................................................4 Financial background.............................................................................................................4 Risk.........................................................................................................................................4 Conclusion..............................................................................................................................4 Documenting a plan for communicating the business plan to all relevant parties.................4 The process used to develop the business plan......................................................................4 Key stakeholders....................................................................................................................5 Information for each person...................................................................................................5 Relevant timeframes...............................................................................................................5 Way to communicate this information...................................................................................5
2 DEVELOP AND IMPLEMENT A BUSINESS PLAN Ensuring understanding of their role in implementing the business plan..............................5 Part B..........................................................................................................................................6 Business Plan 1:......................................................................................................................6 Comparing and contrasting the business plan against the criteria for effective business plans........................................................................................................................................6 Comparing the strengths and weaknesses of the business plan..............................................6 Completing a written report, detailing a critical analysis of the strengths and weaknesses of the business plan.....................................................................................................................7 Comparing and contrasting structure and layout....................................................................7 Commenting on quality and relevance of information...........................................................7 Commenting on quality of information..................................................................................7 Commenting on quantity of information................................................................................7 Performance measures specific and realistic..........................................................................7 Document well set out, easily understood and pitched at an appropriate level for the reader ................................................................................................................................................8 Bibliography...............................................................................................................................9
3 DEVELOP AND IMPLEMENT A BUSINESS PLAN Part A Analysing and interpreting the current business environment, goals and objectives The current business environment of Fast Track is restricted to being a small to medium sized business. The geographic location is limited to the metropolitan area of Sydney, as the company does not deliver goods outside the region. The marketing of the company has been done using marketing sales, telephone and internet listing. The goal of Fast Track can be divided into strategic as well as operational goals. The strategic goal of the company is to expand and grow the business by increasing the profits during the course of the next three years. The operational goals of the company are to provide deliveries to the NSW region within 12 months. At the same time, the company aims to increase the sales by 40% in the next three years. The objectives of Fast Track are to expand the delivery routes so that it can reach remote areas within the NSW region. Documenting a business plan to assist the organisation to achieve its goals Executive Summary The business plan aims to assist Fast Track so that it can achieve its goals in the business environment. The products and services of the company are provided along with the financial background and the risks that may be incurred while implementing the program. Introduction The business plans provides a description of Fast Track Courier Company and the business products and services that the company undertakes. The marketing activity of the
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4 DEVELOP AND IMPLEMENT A BUSINESS PLAN company is analysed along with the business operations that may assist the business. The financial background and the risk of the company are analysed. Description of the business For the last 15 years, Fast Track Courier Company has been the leading package delivery company in NSW. The reliability and value of money provides the business with the reputation that is required for the success of the business. The company has been marketed through direct sales, telephone and internet listing. However, the limitation of the company is that it operates in the area of NSW. Business products and services Fast Track is a Courier Company that specialises in delivering packages that are either medium or large size. The company targets small and medium sized business that makes about 80% of the customer base. Marketing activity The marketing activity of the company is carried on through direct sales, telephone, internet listing and mail-out. The customer satisfaction is ensured by telephone follow up. Business operations The business operations of the company are to deliver packages in the NSW region. The goal is to expand the regional prowess and increase sales by 40% within the next three tears. Management and organisational structure Fast Track is a family owned organisation in which three family members act as a Management Board and approve every business decision. The composition of the company includesmanagingdirector,logisticsmanager,20truckdriversand5officesupport
5 DEVELOP AND IMPLEMENT A BUSINESS PLAN employeesresponsiblefor4departmentslikehumanresource,sales,accountsand administration. Proposal The proposed business goal of the company is to ensure that business profits are increased and delivery routes are expanded so that more regions can be reached. Financial background The current sales of the company amounts to $17 million while the current net profit amounts to $1.9 million. The estimated sales of the company are about $22 million while the estimated net profit is about $3.2 million. Risk FastTrackofferslittleopportunitytoparticipateinlearninganddevelopment program as the employees often remain on the road for delivering products. This may be a risk for the company as the rate of turnover can be high. Therefore, the risk of low employee engagement can be mitigated by providing training opportunities both on the job as well as off the job and recruit skilled employees that have knowledge both about sales as well as managing the internal affairs of the company. Conclusion Therefore, it can be concluded that Fast Track Courier Company need to ensure that employee engagement is increased so that the employee can remain motivated to work in the company. The financial stability of the company can help it to recruit talented employees and make efforts to retain their services.
6 DEVELOP AND IMPLEMENT A BUSINESS PLAN Documenting a plan for communicating the business plan to all relevant parties The process used to develop the business plan The process that has been used to develop the business plan includes a proper analysis of the internal and external factors that affect the business. The organisational capability of the organisation and the ability to expand the business in the market were used for the development of the business plan. Key stakeholders The key stakeholders of Fast Track include the small and medium sized organisations that are involved in business activities with the company. Apart from these, the owners of the business can be considered as key stakeholders as the company as they take major business decisions. Information for each person Each of the stakeholders will require information regarding the external activities that may hinder the expansion of the business and the internal capabilities such as the strength of the employees and the motivational factors. Relevant timeframes The relevant timeframes for the spread of information includes a period ranging from 3 months to 6 months. The stakeholders need to be gathered and based on the interest of the stakeholders strategies can be formulated. Way to communicate this information The information can be communicated via emails. In the modern world, every business organisation uses internet to communicate with one another. Therefore, any changes
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7 DEVELOP AND IMPLEMENT A BUSINESS PLAN to policies and other business strategies can be communicated with the stakeholders via email. Ensuring understanding of their role in implementing the business plan The stakeholders need to be provided with a theoretical training about the importance of business plan and the proper implementation of which can lead to the success of Fast Track. A classroom-training programme can be conducted to provide an idea about the implementation of the business plan. Part B Business Plan 1: Comparing and contrasting the business plan against the criteria for effective business plans An effective business plan provides an idea of the ventures that can be undertaken by a business entity. In the case of the business plan undertaken by Quality Training, one of the major factors that are missing from the business plan is the fact that it does not provide a financial analysis of the company. For an effective business plan it is necessary that the financial stability of a company be taken into consideration so that it can plan in the future and ensure that proper utilisation of the finance is provided. Comparing the strengths and weaknesses of the business plan The strength of the business plan is that it provides with a perfect analysis of the external and internal factors that affect a business. For example, the analysis of SWOT helps to identify the threats and opportunities of Quality Training and the weak areas that need to be converted into strengths. At the same time, a price strategy is also provided that helps in understanding the manner in which the company aims to spend its savings. The competitor
8 DEVELOP AND IMPLEMENT A BUSINESS PLAN analysis provides helps in strengthening the SWOT analysis as it is based on the strengths and threats imposed by the competitors. However, the weakness of the business plan is that it does not provide an outright financial analysis. The price strategy of the company is provided without any current or estimated sales of the business. The reason for this being a weakness is that it fails to provide a summary of the expected sales and expenditure of Quality Training and the manner in which the company can spend the income. Completingawrittenreport,detailingacriticalanalysisofthestrengthsand weaknesses of the business plan Comparing and contrasting structure and layout The structure and layout of the business plan lacks the application of financial information and the manner in which Quality Training can implement any financial resources in a positive manner. Commenting on quality and relevance of information The quality and relevance of information regarding the application of the business plan in the market is positively done. Background information of Quality Training can help to understand the application of the business. Commenting on quality of information The quality of information provides a specific idea about the background of the business and the strategies such as marketing analysis and the analysis of the competitors. The services provided by the company are also stated.
9 DEVELOP AND IMPLEMENT A BUSINESS PLAN Commenting on quantity of information The information provided have one drawback, that is financial information of the company has not been provided. Other information needed for a successful business plan is provided. Performance measures specific and realistic The information regarding the performance measures were specific and realistic for the understanding of the public. Document well set out, easily understood and pitched at an appropriate level for the reader The document provided can be well understood by the people reading the business plan. This can help young readers formulate business plans in a similar manner.
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10 DEVELOP AND IMPLEMENT A BUSINESS PLAN Bibliography Berkenkotter, C. and Huckin, T.N., 2016.Genre knowledge in disciplinary communication: Cognition/culture/power. Routledge. Bocken, N.M., Short, S.W., Rana, P. and Evans, S., 2014. A literature and practice review to develop sustainable business model archetypes.Journal of cleaner production,65, pp.42-56. Bohnsack, R., Pinkse, J. and Kolk, A., 2014. Business models for sustainable technologies: Exploring business model evolution in the case of electric vehicles.Research Policy,43(2), pp.284-300. DaSilva, C.M. and Trkman, P., 2014. Business model: What it is and what it is not.Long range planning,47(6), pp.379-389. Habermas, J., 2015.Communication and the Evolution of Society. John Wiley & Sons. Hovland, C.I. and Lumsdaine, A.A., 2017.Experiments on mass communication. Princeton University Press. Martins, L.L., Rindova, V.P. and Greenbaum, B.E., 2015. Unlocking the hidden value of concepts: a cognitive approach to business model innovation.Strategic Entrepreneurship Journal,9(1), pp.99-117. Mehrabian, A., 2017.Nonverbal communication. Routledge. Saebi,T.andFoss,N.J.,2015.Businessmodelsforopeninnovation:Matching heterogeneousopeninnovationstrategieswithbusinessmodeldimensions.European Management Journal,33(3), pp.201-213. Scarborough, N.M., 2016.Essentials of entrepreneurship and small business management. Pearson.