Diversity and Productivity at ALDI

This assignment examines the relationship between workplace diversity and employee productivity, using ALDI as a case study. It argues that diversity enhances productivity and performance by fostering understanding and collaboration among employees. The document suggests that ALDI can further promote diversity through an action plan designed to educate its workforce on the importance of inclusion.

Develop and Implement
Diversity Policy

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
ASSESSMENT 1.............................................................................................................................1
1. Diversity.............................................................................................................................1
2. Ten differences that must be include in a diverse workplace.............................................1
3. Which people are more discriminated against in the Australian society............................1
4. Two examples of experiencing discrimination in Australia...............................................2
5. Table in relation with Australia law...................................................................................2
6. Discrimination banned in Queensland................................................................................3
7. Direct discrimination..........................................................................................................3
8. Benefits of working with diversity.....................................................................................3
9. Sensitivity involve..............................................................................................................3
10. Equity and access.............................................................................................................3
11. Diverse team can be more productive..............................................................................4
12. Inclusive communication..................................................................................................4
13............................................................................................................................................4
14. Ways to reduce the barriers to diversity...........................................................................5
15. Attention to the issues of diversity...................................................................................5
16. How diverse the workplace..............................................................................................5
17. Five types of disability.....................................................................................................6
18. Interact with the individual suffering from visual impairment........................................7
19. Interact with the individual suffering from hearing impairment......................................7
20. Communication with people who does not speak English well.......................................7
21. Cultural expectation..........................................................................................................7
22. Meaning of following terms.............................................................................................8
23. Examples of cultural differences......................................................................................8
24. Problems occur due to generational differences...............................................................9
25. Expectations of generations Y employees........................................................................9
26. Manage the employees of generation X employees.........................................................9
27. Year of birth associated with baby boomers....................................................................9
ASSESSMENT 2.............................................................................................................................9
Case study 1............................................................................................................................9
(a) Mistake Belinda is making................................................................................................9
(b) Is she acting in the interest of company..........................................................................10
(c) Future advice for the Belinda..........................................................................................10
Case study 2..........................................................................................................................10
(a) Is it right for Damla's boss to asks her to stays long.......................................................10
(b) Do Damla's boss handle the situation well.....................................................................10
(c) Recourse of Damla to allow her to keep the job.............................................................10
ASSESSMENT 3...........................................................................................................................10
1. Diversity policy................................................................................................................10
2. Action plan for implementing the policy..........................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Diversity simply means working of a large number of people together who belong from
different backgrounds and culture (Laikre, 2010). One of the main advantages of working in
diversity is that it provides an opportunity to employees to identify the ways for knowing
differences of an individual and respect the same. This makes the working environment of a firm
more productive and effective. Concept of diversity is detailed in this report. Along with this,
various laws and their impact on the workplace are detailed here.
ASSESSMENT 1
1. Diversity
Workplace diversity refers to the differences among the workers working in an
enterprise. It encompasses respect and acceptance. Diversity is an understanding of the fact that
every individual is different or unique from the other and it is a recognition of the own individual
differences. Gender, ethnicity, age, sexual orientation, physical abilities, religious beliefs
experience and ideologies of a person all cover under this (Diversity at workplace, 2017). At
workplace it is very important to protect and support diversity because valuing individual is very
important because it fosters a climate of better productivity.
2. Ten differences that must be include in a diverse workplace
One of the main advantage of having diversity at workplace is that it provide different
talent to the enterprise. It provides an opportunity to the people to respect individual differences.
People from different background present their own ideas which help the firm in getting
competitive advantage. Social values, family obligations, customs, religious practices, dress,
non-verbal behaviour, life experience, education level, personality and socio-economic status are
the top ten differences which must be there in a diverse workplace.
3. Which people are more discriminated against in the Australian society
A research has revealed the fact that out of 5 students every 1 student experience the
discrimination every day on the basis of colour (Laikre and et. al., 2010). At workplace, an
individual out of 3 face the racism. An effort can be done by the organisation to reduce this by
teaching to staff members how to recognise and prevent the discrimination. In sports also, 1
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individual out of 5 face the discrimination in every sports event. In Australia people discriminate
the individuals more on the basis of their culture and colour.
4. Two examples of experiencing discrimination in Australia
I have seen discrimination in Austral. I was working in an enterprise and top managers of
that firms always consider the male employees for the promotion. They do discrimination on the
basis of gender which is not correct as this not only decrease the morale of female workers
working there but also reduce their productivity.
Second example of discrimination was I saw at a public event. Where people talk and
respect with the individual belongs from the good culture and was neglecting the individual
belongs from the other low level culture.
5. Table in relation with Australia law
Topic Name of the law including
year
Aim of the law
Sex discrimination Sex discrimination act 1984 Main aim of this act to prohibit
the racism on the basis of
gender and marital status an
individual (Borrás, 2011).
Disability and human rights Disability discrimination act
1992.
Main aim of this act is to
promote the equal opportunity,
equal rights and access of the
individual with disabilities.
Opportunities for women in
the workplace
Equal opportunity for women
in the workplace act 1999.
Main aim of this act is to
promote the equal growth
opportunities for the women at
workplace.
Discrimination on the basis of
race
Racial discrimination act 1975. Aim of this act is to remove
the racial discrimination from
every place including schools,
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workplace and others.
6. Discrimination banned in Queensland
Discrimination refers when a person is treat less favourable due to some characteristics
such as age, gender, colour and religion. In Queensland discrimination is banned in the field s
like work, education, accommodation and in any others areas.
7. Direct discrimination
Direct discrimination is that when an individual treated less favourable because of his
gender, culture, religion, colour and sexual orientation (American Nurses Association, 2010).
This discrimination is against the equality act 2010. Age, marital status, disability, religion,
belief all are the main reasons of direct discrimination. But under the equality act it is a
responsibility of an employer to provide fair and equal job opportunities, training and other
benefits to every employees and should not do discrimination on any basis.
8. Benefits of working with diversity
Large number of benefits are there while working with diversity (Lubchenco and Sutley,
2010). One of the main advantaged is that it increase the morale of employees because when
diversity is well managed then every worker feels validated and important which increase his
performance. Along with this different perspectives, global impact, community relations,
increase profits of firm and heath working climate all are the main benefits of working with
diversity.
9. Sensitivity involve
Sensitivity means not to reveal some thing or fact with the fear of loose something. Level
of sensitivity largely affect the thinking of others.
10. Equity and access
 Equity: Equity simply means the quality of treat everyone fair and without any
favouritism. Equity quality of an individual influence him to not do discrimination and
treat all the individuals with same respect and dignity.
 Access: Access refers to the ability or permission to speak in front of people or an
approach to enter in a place.
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11. Diverse team can be more productive
A diverse team can be more productive when manager identifies the unique skills of
every individual and then make a group of those having different abilities. One of the main
advantages of doing this is that it will give rise to trust among all the individuals and will more
explore the capabilities of a person (Alegria and et. al., 2010). So by making a team of large
number of individuals having unique skill form each other productive can be increased.
12. Inclusive communication
The process of sharing information in a way that everyone can understand it, is known as
inclusive communication. It is an approach which is used for making a supportive and effective
communication environment by using all the ways of communication to understand. It is the
process of aware individuals and respect all the ways which can be used by a person to
communicate and to express his feelings and needs.
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Statement Is this discriminatory (Yes or
no)
Explain why and why not?
What type?
“I don’t want to employ a man
for this job because men don’t
have the interpersonal skills
that we need”
Yes This is a sexual discrimination
because it is not necessary that
all men does not have
interpersonal skills that an
enterprise want.
“An Asian person can’t do this
job because our customers are
mostly white Australians”
Yes This is a type of cultural
racism because an Asian
person can also hand the
Australians customers, if
proper training is given to him.
“We need a real Aussie to do
this job because they need to
deal with the public so much”
No This is not a type of
discrimination because it is
true that an Aussie can better
handle the large number of
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individuals than any other.
“I will only hire Korean staff
because they are more hard
working than Australians”
Yes This is a type of cultural
discrimination. It is because;
this is not true that Korean
staff are harder working than
Australians.
14. Ways to reduce the barriers to diversity
Following are the main ways which can be used by an organisation for remove the
barriers to diversity:
 Create opportunities outside the box: Recruitment is not the only process through which
an enterprise can recruit diversified talents. Enterprise can find the other ways to hire
skilled candidates, and ideas from different background. This can be done by following
the fellowship.
 Focus on talent: With an aim of hiring diversify candidates, it does not mean that firm
should compromise with the quality of candidates. Effective process of recruitment
should be follow by the firm to hire skilled candidates.
 Identify sponsors and champions: Having a strong and large group of leader is very
necessary because they are the one who encourage the diversity in an enterprise (Cross
and et. al., 2011).
15. Attention to the issues of diversity
Employees of every organisation are one of the valuable assets and are the one who
contribute a lot in the success of firm. As diversity is increasing so it become necessary for the
firms to focus on the various issues of diversity. It is because; when people belongs from
different religion and culture than it become necessary for them to identify the differences of
individual and respect them. This will motivate them to work together which will increase the
productivity of workers.
16. How diverse the workplace
First name Gender Work Martial Job title Languages
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of team
member
(Male/
female)
experience
and skills
they have
spoken at home
John Male Communica
tion skills
Single Sales manager English
Allee Female 5 year work
experience
& good
hand writing
Married HR manager English
Jerry Male Confidence Single Executive manager English
Jack Male Leadership
skills
Single Senior manager English
James Male Time
management
skill
Married Associate director English
Katrina Female Good verbal
and non-
verbal
communicat
ion
Single Sales executive English
17. Five types of disability
Following are the min type of disabilities:
 Physical disabilities: Physical disability is that which affect the mobility of an individual.
Person suffering from this disease need to use some sort of assistance or equipment with
mobility. Polio, hemiplegia and paraplegia all are the main types of physical disabilities.
 Learning disabilities: In this, an individual have intellectual or learning disability and
have reduce capacity to learn new and tasks as compared with others (Ng and Sears,
2012).
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 Hearing impairments: Hearing loss and deafness can be caused from large number of
reasons called loud noise or due to the physical damage.
 Visual impairments: Under this, individual loss of ability to see anything.
 Neurological disability: Under this type of disability people suffer a damage in his
nervous system.
18. Interact with the individual suffering from visual impairment
For interacting with the individual suffering from visual impairment technical gadgets
can be used.
19. Interact with the individual suffering from hearing impairment
Interactive images can be used for interacting with the individual suffering from hearing
impairment. Along with this effective activities, images, graphs, pictures and videos can be used
for this.
20. Communication with people who does not speak English well
For interacting with the individual who does not have skills to speak the English than first
of all training can be provided to him to learn the language. Another language with which the
person is comfortable can be used for communicate with him.
21. Cultural expectation
Question Response Why you believe this
Are you comfortable speaking
up in meetings or do you wait
till someone asks your
opinion?
I feel comfortable in speaking
in meeting in front of people
and don't wait till someone
will ask my opinion.
I believe in this because it is
not necessary that someone
always ask for my opinion.
Do you blow your nose or do
you sniff when you have a
head cold?
No I don't do this because it does
not look good.
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Do you look a senior manager
in the eye or do you look
down?
Yes I do look in the eye of my
senior manager.
I do this because it shows my
confidence.
Do you shy away from conflict
or explore it?
I do not away from the conflict
I explore it.
I do this because it helps in
solving the issues and create a
positive impact.
How firm or loose is your
handshake?
My handshake is very firm. I do this because it shoes my
high level of confidence.
Which do you value more,
competition or cooperation?
I value cooperation more than
competition.
I do this because cooperation
or team work produce effective
results.
Which do you value more, the
individual or the group?
I value group more than
individual.
It is because; when people
starts working in the group
than it give rise to trust among
all members.
Is being late for a meeting
okay or is it a sign of
disrespect?
Sometimes being late in a
meeting is OK but always
being late is sign of disrespect.
It is OK to be late sometimes
but always being late is a sign
of disrespect.
22. Meaning of following terms
 Xenophobia: This is an act of disliking the people from other country and religion.
 Ethnocentrism: This is a process of evaluating the culture of own.
 Forced assimilation: This is a process of cultural assimilation.
 Segregation: It is the action of saying something different form the other.
 Acceptance: Acceptance is known as the action to receive something which is offer to an
individual.
 Celebrate: Celebration refer to acknowledging a social joyful meeting.
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23. Examples of cultural differences
 Generations: Large number of cultural difference exist to large number of employee
generations. Diverse workforce includes different type of employees like baby boomers,
generation X, generation Y and etc. Each generation has distinct characteristics.
 Education: Difference also exist in employees who have different level of education.
Sometimes this difference can be a source of conflict between two individuals or groups.
24. Problems occur due to generational differences
 Perception: Differences in perception is one of the main problem which can rise in the
enterprise due to differences in generations.
 Working methods: Use what methods for attain the objective can be another problem
which can rise due to generation differences.
25. Expectations of generations Y employees
Employees from Y generation was expected to be growing at a fast speed form their
birth. All the people grew up in an environment of high technology and that's why they depend
on the technology to achieve or get their objectives. Better use of technology was expected form
the employees belong from generation Y.
26. Manage the employees of generation X employees
It is very necessary to manage the employees and their activities for achieving set
organisational goals (Halpern and et. al., 2012). For managing the individuals belongs from
generation X proper monitoring can be done for manage the activities of employees in advance.
Along with this timely evaluation of activities can also done by the manager for this.
27. Year of birth associated with baby boomers
Researchers has shown and indicate the time from 1960 to 1964 form which the baby
boomers belong. Different people and organisations has different point of views and opinions on
baby boomers. These are associated with the people having more traditional values.
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ASSESSMENT 2
Case study 1
(a) Mistake Belinda is making
The mistake which Belinda is making is he is becoming ageist here. He pre decide the
thing that only a young man can handle the complication of the job which is not right. The
person who apply for a job can also handle the complications of job. So, Belinda is really
becoming an ageist here.
(b) Is she acting in the interest of company
Yes Belinda is working in the best interest of the company because he is doing various
efforts for hiring the skilled candidates. But at the same time, he is becoming ageist but
pretending the fact that only a young man can handle the complexities of a job which is not right.
(c) Future advice for the Belinda
I would like to give advice to the Belinda to perceive the things before testing the abilities
of an individual (Moy and et. al., 2011). Acceptance and rejection of an individual should be
done after testing his abilities and not the basis of his age, gender and on other things.
Case study 2
(a) Is it right for Damla's boss to asks her to stays long
It is not right for the Damla's boss to ask her to stay her long because she left the
workplace after fulfilling all her duties and she has to go home for fulfilling her other duties of
mother and a wife. So this is wrong of Damla's boss to ask her to stay long.
(b) Do Damla's boss handle the situation well
No, the boss of Damla's doesn't handled the situation well because he was continuously
forcing him to work for longer working hours without knowing or understanding her
condition which was not right. After three 3 weeks he fire her which was very wrong.
(c) Recourse of Damla to allow her to keep the job
Damla was in a critical situation as she need the job for paying her bills and take care of
her children but at the same time she has to reach home early before her husband. In this
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situation Damla can talk with both with her husband or with her boss and after that she can tell
them about her condition for continuing the job and for paying the bills.
ASSESSMENT 3
1. Diversity policy
Name of the firm: ALDI
Question Response
Importance of
diversity for
organisation
One of the main reason why the diversity is important is because it seen
as an asset for an enterprise is directly linked with the better performance
of employees. A research has reveal the fact that most productive workers
are the one who work in open, fair and diversify environment.
Organisation
objectives
 To develop and maintain a diversify workforce.
 Help people to understand the differences of others.
Laws applicable  Sex discrimination act 1984
 Disability discrimination act 1992
 Equal opportunity for women in the workplace act 1999
 Racial discrimination act 1975.
Key people  Managers
 Leaders
These are important for developing the policies because they are the one
who directly maintain the performance of workers.
Communication strategy Firm can promote the messages that diversify
culture provide lot of growth opportunities to both
employees and enterprise. Communication will take
on duration of 3 months. A meeting can be held for
delivering the messages to all the employees.
Staff training Training topic: Understand the differences of
individuals.
Continuous training can be provided to the
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employees.
Training will be provided to the lower level of
workers.
Reward for the people Various type of promotions and monetary rewards
will be provided to the people.
Penalties for the people People who will not follow the plan can be punished
by the management.
Review of policy In every 3 months
Review on effectiveness of policy Success of policy can be calculated by assign them
task in a group.
2. Action plan for implementing the policy
Key objectives Action plan Who will be
responsible
When it will be done
Make the employees
understand about the
workforce diversity
 First
information
will be given to
workers about
the diversity.
 Training will
be provided to
workers to
identify and
respect the
individual
differences.
 Group task will
be assign to
people.
Leaders and mangers 25th Feb
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CONCLUSION
From the above information, it can be concluded that diversity increases the productivity
and performance of employees. This provides an opportunity to individuals to better understand
the feelings of others and their ideas. It has been assessed that ALDI can make its employees
understand about the importance of diversity by making or implementing an action plan.
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