Developing Individual, Team And Organisation Assignment | Easy Jet

DEVELOPING INDIVIDUAL, TEAM AND
ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Knowledge, skills and behaviours required by HR professional..........................................1
TASK 2............................................................................................................................................3
Introduction to organisation...................................................................................................3
Honey and Mumford learning styles................................................................................................6
TASK 3............................................................................................................................................9
Contribution of High performance working in employment engagement and competitive
advantage within a specific organisational situation..............................................................9
TASK 4..........................................................................................................................................11
Evaluation of performance management, collaborative working and effective communication
supporting high performance culture and commitments......................................................11
CONCLUSION .............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
Individual team and organisational development are important for any company as it enables
the company to effectively and efficiently achieve its organisational goals and objectives. All
these can be developed by using various management tactics. Easy Jet is a famous UK brand.
The company was incorporated in 1995. And recently it is the second largest airline in all over
the world. This study will analyse the skills and behaviour of HR professional. The study will
also cover different learning theories which can be applied by any organisation along with
differentiating between training and development, organisational and individual learning. The
assessment will demonstrate a whole understanding of high performance working along with its
contribution in the employee engagement and competitive advantage and also evaluate different
approaches that can be followed by the company in order to improve the high-performance
culture and commitments in the organisation.
TASK 1
Knowledge, skills and behaviours required by HR professional
HR is responsible to manage “the most dynamic and unpredictable component of
organisation”, that is “Human capital” working in it. This function required more behaviour
proficiency than technical and educational knowledge. It does not mean; HR manager don't need
specialised knowledge. Job demands personnel resource management skill, knowledge of
psychological models and employee welfare-oriented government law and reticulation. Easy Jet
expects following knowledge, skill and behaviour in its HR
Knowledge
 HR has to be familiar with principle, models, theories, tool and techniques related to
Human resource management such as recruitment and selection methods, training
speciation, informal meeting, etc.
 Fluent, clear, correct spoken and written English helps HR to communicate with people
from different language and background. High and low vocabulary can create language
communication barrier.
 HR manager neds to be aware about organisational information vision, mission, culture,
business strategies to align employee activities and performance accordingly (Bolden,
2016).

 Understanding of business management concept like leadership, teamwork, operation
management, conflict resolution, change management, resource management assist in HR
policy formulation.
 Easy Jet manager must have awareness of government regulations, legal codes, agency
rules, grievance referral mechanism and court procedures. Employee appointment letter
contain all legal compliances made for employee interest protection (Dong, 2017).
 HR able to identify nature of human behaviour because of knowledge of Psychology.
 Computer literacy is most essential requirement to work, because Easy Jet use integrated
information system, cloud storage, CRM, HRIS, RFID in logistic.
Skill
 Negotiation skill is required to coordinate and cooperate with trade union, employees,
government and other stakeholders.
 Active listening render empathy, deeper understanding of surrounding and best decision-
making skill.
 Conflict management skill contain unbiased listening, Compromising, Collaborating, etc.
HR re-arrange relation, structure so that conflict can be avoid. For instance, marketing
team of Easy Jet had frequent interpersonal issues occurred in team, which is solved by
arrange informal get-together in weekends.
 Performance management is done by motivate, influence, design effective training and
development session. These functions required strong problem identification skill.
 Scheduling skill uses in prioritizing tasks and assign weightage to task.
 Job design skill comprises human capital need assessment, identification of employee
skill, knowledge and experience requirement which is aligned with job role.
 Foremost skilled in HR manager is decision making skill because Easy Jet manager has
to take many complex decisions with time constraint. For this function, analytical skill,
logical thinking, foresight, has to strong, data analysis, report reading, case study
interpretation helps (Huber, 2015).
 Communication skill serve better interpersonal relation and interaction with human.
Behavioural requirement
Fairness: HR manager expected to make policies which are unbiased and free form favouritism
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