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Developing Individuals, Teams and Organisation in Marks and Spencer : Report

   

Added on  2020-07-22

16 Pages4210 Words83 Views
DEVELOPINGINDIVIDUALS, TEAMSAND ORGANIZATION

ContentsINTRODUCTION...........................................................................................................................2SECTION 1.....................................................................................................................................2P1. a) Knowledge, skills and behaviour needed in human resource professionals.....................2P2. b) Complete personal skills audit to identify need of training and development byconsidering skills, knowledge and behaviour of HR professionals.............................................3P2. c) Professional development plan for Jane Cambridge in her new HR role.........................5D- Analysing differences between individual and organisational learning, training anddevelopment.................................................................................................................................6E- Analysing need of continuous learning and professional development to drive sustainablebusiness performance...................................................................................................................9SECTION 2...................................................................................................................................101- Understanding contributions of high performance working in employee engagement andcompetitive advantage within specific organisational situation................................................102- Evaluating different approaches in performance management which supports highperformance culture and commitment.......................................................................................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................131

INTRODUCTION Individuals and teams are the most important parts of any organisation. Managing thesetwo is the duty of human resource management. The organisation should take appropriate actionsto develop individuals and teams (Katzenbach and Smith, 2015). This will eventually lead todevelopment of the organisation. Marks & Spencer is the large organisation with large humanresource. There are many Human resource professionals that are hired in the company. Thisreport studies the knowledge, skills and behaviours of HR professionals which are required bythem. Audit of an employee is done on the basis of his personal skills and knowledge andprofessional development plan will be made. Difference between individual and organisationaltraining and development are discussed.Continuous learning and development will help toachieve the sustainable performance. High performance working is the method from which theorganisation can involve employees and have competitive advantage. Approches to performancemanagement are discussed which supports high performance culture and commitment.SECTION 1P1. a) Knowledge, skills and behaviour needed in human resource professionalsHuman resource officers are required to have some specific knowledge, skills andbehaviour to manage their roles and duties. M&S is a large company with many HR officers withspecial qualities to manage the workforce of company. Skills, knowledge and behaviour arerequired by human resource professionals as follows:Interaction- Human resource professionals should know how to interact or communicatewith their employees. They should make proper communication process for theiremployees which will make it easy for them to interact with HR officers (Serrat, 2017).Perceptions of employees and problems faced by them will be easily known by thehuman resources by following better communication process in the organisation. Betterinteraction is the key to gain the trust of employees and their further development in theorganisation. Employees will give better performance with better interaction.Innovation- It is the method in which human resource professionals will use their creativeminds to develop individuals and teams. This will also be good for further developmentof the organisation (Prpić, Shukla and McCarthy, 2015). Innovation means using creativemind for bringing some innovative changes in company. HR officers should use their2

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