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Developing Individual, Teams and Organisation Assignment - Whirlpool firm

   

Added on  2020-10-04

19 Pages6327 Words33 Views
DevelopingIndividual, Teamsand Organisation

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Appropriate skills, knowledge and behaviour of human resource professionals..................1P2. Personal skill audit and building of a professional development plan..................................3TASK 2............................................................................................................................................6P3 Analysis of difference between individual and organisational learning, training anddevelopment................................................................................................................................6P4 Need for continuous learning and professional development in sustainable businessperformance.................................................................................................................................8TASK 3............................................................................................................................................9P5 Understanding HPW contributing to employee engagement and competitive advantage.....9TASK 4..........................................................................................................................................11P6 Different approaches to performance management.............................................................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13

INTRODUCTIONAn organisation operates in a competitive environment and so, it is necessary to enlargeits operations to sustain in the market for longer duration. Development is defined to be the coreconcept in contemporary organisation which ensures its improvement of performance (Anderson,Potočnik and Zhou, 2014). The emphasis is to make an organisation inclined towards learningand effective management. The learning can be facilitated through expansion of knowledge ofworkforce, teams and inculcating a learning environment in an organisation. Whirlpool is thechosen firms for this report. It is a major home-care appliance brand around the globe. Theessential skills, knowledge and behaviour of human resource professionals will be identified. Thevarious factors which help implementing inclusive learning and development in context of anorganisation. Further, role of high performance working will be understood in employeeengagement and involvement in an establishment. TASK 1P1. Appropriate skills, knowledge and behaviour of human resource professionalsA human resource professional is necessary to carry out different skills and capabilitieswhich help him to accomplish the assigned task. The human resource professionals working forWhirlpool should be able to fulfil the diversified range of tasks and to perform with optimumpotential. Skills are defined to be capacity of an individual to perform a task. The much neededskills are:Communication skills: This is the most necessary skill which is to be possessed byHuman Resource. It is a task of a HR to communicate effectively policies and practicesformulated by the management to employees. Communication undertakes the skills of effectuallearning along with effective listening (Berry, 2011). It is necessary to listen to various queriesand questions of workforce so that they can be resolved. Conflict Management: In organisation where large number of people work togetherexposed to conflict situation on ideal basis. The human resource professionals should possesscapability to resolve conflict in a productive manner. It requires expertise in the mediation andnegotiation grounds. The reason is that Human resource professional have to act as a mediatorbetween both the parties to resolve it in an healthy manner. 1

Decision-making: The decision-making process for a human resource professionalbegins at recruitment stage where he has to select the most suitable candidate for vacancy. It isnecessary that a competent human resource person is able to evaluate critically so that idealdecisions are taken by him. Knowledge of a human resource professional: Legislation: Knowledge of legislation is necessarily to be possessed by a human resourceprofessional. He is responsible for advising management on the matters concerned to variouslaws and policies enacted by the government. The changes in laws are to be tracked andimplemented by a human resource professional in an organisation. Management: The basic task that is being given to a human resource executive is todevelop and retain workforce of an organisation by giving due consideration to their needs.Therefore, it is necessary that he possess adequate knowledge about management practices andtheories to utilise the same while carrying out different functions in an organisation. The behaviour is defined to be manner in which a person conduct himself. It defines wayin which a human resource professional reacts to various situation in an organisation. Theessential behaviour of an human resource person is as follows: Accountable: Accountability of a person is defined to be taking responsibility for his ownactions and behaviours (Bolman and Deal, 2017). The task assigned to him should beaccomplished in an ideal manner using a cost effective approach. This is a powerful position incontext of an organisation and human resource professional is provided with adequate authority.It is necessary that authority is used in a fair manner. Customer focused: The emphasis of an organisation is to cater needs of prospects in amanner that they desire. Whirlpool fulfils the requirement of home care appliances of peoplearound the globe. Therefore, efforts of human resource professional should be fulfilling needs ofcustomer through employee oriented practices. Inclusiveness: It is an approach which aims to include all members of an organisation inits practices and events. It is necessary for a human resource professional to include thisbehaviour into his working. This behaviour creates a positive impact on building diversifiedworkforce for an organisation and providing an environment where views and opinions of everyindividual matters. 2

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