Table of Contents INTRODUCTION...........................................................................................................................3 SECTION 1......................................................................................................................................3 A. Professional knowledge, skills and behaviour required by HR professionals.......................3 B. Personal skill audit................................................................................................................5 C. Professional Development Plan for HR advisor.....................................................................7 D. Briefing Paper on creating inclusive learning and development within the organisation......8 CONCLUSION...........................................................................................................................10 SECTION 2....................................................................................................................................11 Introduction...................................................................................................................................11 A. Key elements of High performance working system...........................................................11 B. Use of high performance working for improving organisational performance....................12 C. Explaining to what extent that how HPW practices enable for better skill utilization in High town Housing...................................................................................................................12 D.Waysinwhichperformancemanagement,collaborativeworkingandeffective communication support High performance culture...................................................................13 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................15
INTRODUCTION Developing team, individual and organisation means to make sure to providing best training and resources and establish the environment that the individuals can work effectively and develop their skills.In this file role of HR advisor is to provide solutions and advise to their team and employees along with good understanding of labour legislation. This file is based on the High town housing association which is non profit making organisation and provide low cost social housing to the needy people. This association manage over 5,000 homes and has over 800 employees in the organisation. The annual turn over of the company is £48 million (Hightown, 2019). This file will include the appropriate knowledge, skills and behaviour that required in the organisation.Thiswillalsoincludethecompletepersonalskillauditandprofessional development plan to identify the skills, knowledge and behaviour for the HR advisor job. SECTION 1 A. Professional knowledge, skills and behaviour required by HR professionals There are different skills knowledge and behaviour that are required by the HR advisor of the High town housing association which help the company to make effective strategies and give best advise for the company and also help to give best solution and advise to their employees. Knowledge Technical knowledge- For the development of the high town housing,HR advisorof the company must have the technical knowledge so that they can give the solution to technical field employeesalso.Withthisknowledgetheycanusehumanresourceapplicationtohave communicate with their employees, through this they can hear each and every employee's problem and can give solution.(Gubbins, 2018). Business Awareness-HR advisorof the high town housing have the business awareness so that they can make strategies for the company. If they have the knowledge of turnover then give the advise to reduce turnover in the high town. Regulations and compliances–Another knowledge that must required for theHR advisorto have the all complete knowledge of the regulation and compliance. If there is any change occur in the regulation by the government than it make easy to understand all regulation and compliance by the HR and they can also make change n their strategies and policies for the high
town.Likelabourlaws,hum,anrights,andanyotherslaws(Knowledge,skillsand behaviours,2019). Skills Effective communication skill– The main skill that very much required by theHR professional of the high town is to effective communication. As being the HR they have to deal with the every stakeholder of the company, this make necessary to have effective communication by the HR advisor of the high town association(Mandic and et.al., 2018). Skilled influencer–HR advisoris to have good influencer that they can influence the employees to follow their strategies and policies like wage policies and other bonus and incentive policies of high town. Critical thinking skill– Another skill that required for the HR advisor is to have the critical thinking skill.They can not always have positive thoughts in their mind but needtosee the negative aspect of the everything weather it would be new strategies, policy or any employee's problem. Being HR advisor , before giving any advices and solution have to think its negative and positive results both. Behaviours Adding value–HR advisormust have the engage actively in the activities of the high town. Their behaviour should be like to add value in all the activities and operation. Always try to add some creative and innovative ideas in their action that help the high town. For example they ca use different models and approach to make new strategies for the company. Adaptability– In the behaviour of theHR advisorofthe high town required to be adaptability, as they never denied anything to adapt change in the organisation. This can help in increase productivity of the high town(Joinson and Steen, 2018). If owner of the high town tell to make changes, then being hr advisor I will willingly accept their order and accept the change of the company. Ethics and integrity– In the behaviour of theHR advisormust have the ethic and integrity that help them to do any thing with the planned action and principal. With this they can also inspire other to work effectively in the company. For example, by seeing the working standard of hr, other will also influence and working standard will also increase.
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B. Personal skill audit To identify the personal skill of mine, will conduct the personal skill plan and also use the SWOT analysis to identify my strengths, weakness and opportunities that help me being HR advisor of the high town association. SWOT analysis Strengths ď‚·strength for being HR advisor, effectivecommunication skillsis main strength that help me in the company to make relations with all the stakeholders of the company and help outside the company as well. ď‚·I have another strength that, I m a skilled influencer . Being HR advisor this skill of influencing people help me to solve any problem of employees by influencing them and also help to get more investors and customers in the high town to build more homes and buy homes from high town. Weakness ď‚·My Weakness of being HR advisor is lack ofcritical thinking skill. This necessary to think in both ways that give all the aspects of the business and the employees. And with this can give advise to other(Byrne, Crossan and Seijts, 2018). ď‚·Another weakness of mine is that lack ofAccountability, to take initiative in taking responsibility and to handle any kind of the situation to deal with in high town housing. Opportunitiesď‚·Ethics and integritycan be an opportunity for me, being a HR advisor in high town housing, professionalism can help me to do any work with set standards and principles. this give efficiency in my work and with this can help me to get promotion or high profile in other company as well. ď‚·Adding valuealso can be the opportunity for me. As to add creativity and innovation in all the action done by me can provide the opportunities to get success in my career of HR advisor. This help to solve problem of employees with creatively. Threatsď‚·New competitionin the market can be threat for the me as HR advisor, as if new competition provide different facility as compared to the high town than employees can
get affected form it and can demand more facility and wages. This create problem in making strategies and employee can be leave high town housing(Milani, 2019). ď‚·Governmental policies, can also be threat for the me, as to make new strategies for the high town housing to increase efficiency of the company and its operation if taxation will increase in housing. Personal skillActivitiesResourcesTimeReview AdaptabilityForincreasethe adaptability in the behaviourforce myselftoaccept changesinthe companyand personallifeas well. Readingbooks, learning from the experience. 1 monthsCantakereview fromthe subordinates,and alsofrom,the superiors. AccountabilityTrytowillingly accept responsibilityin companyandat home(Hamdani, 2018). Teamprojects, leading a team 3 weeksTake reviews and feedback from the teammembers andalsoreview fromotherHR professionals. Technical skillForincreasing technicalskill willjoinclass, attendworkshop ortakeguldens from others. Internet,books, Computer classes. 1 monthGetfeedback from the peer or tutor.Andwill getreviewfrom myother employees. Decisionmaking skill Frodecision making, will give online test based Internet, questionnaire, booksandwork 4 weeksWill get feedback andreviewfrom the employees on
ondifferenttask and situation. shops.which I will make decision,isit effective that can solve problem or not(Hamdaoui, KhalidiIdrissi andBennani, 2018). C. Professional Development Plan for HR advisor Knowledge- skills-and- behaviours for professional development ActivitiesResourcesTimeReview Critical thinkingForincreasethe criticalthinking skillinthe behaviourof being HR advisor, criticaltestof watson glaser will do(Kolband Kolb, 2018). Reading books of differentauthers, learning from the experienceof superiors. Internet testhelpmeto ratemyselfon this skill. 2 monthsCantakereview fromthe subordinates,and alsofrom,the superiors. AccountabilityTrytowillingly accept responsibilityin companyandat home.This help totakeinitiative Teamprojects, leading a team 4 weeksTake reviews and feedback from the teammembers andalsoreview fromotherHR
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totake responsibility. professionals. Technical skillForincreasing technicalskill willjoinclass, attendworkshop ortakeguldens from others. Internet,books, Computer classes. 1 monthGetfeedback from the peer or tutor.Andwill getreviewfrom myother employees. Decisionmaking skill Frodecision making, will give online test based ondifferenttask and situation. Internet, questionnaire, booksandwork shops. 4 weeksWill get feedback andreviewfrom the employees on which I will make decision,isit effective that can solve problem or not. Goodknowledge ofRegulations and compliance Toincreasethe knowledgeof Regulationsand compliancewill read books on the HRregulation andlegislation andalsoget informationfrom internet. Books,internet and get knoledge from the superior managers 1 monthWillgetthe feedbackand reviewfromthe superiorsand othercolleagues (Blouin, 2018). D. Briefing Paper on creating inclusive learning and development within the organisation Briefing Table Introduction
This briefing table is all about to share the information about inclusive learning and development culture of the High town Housing Association and tell the importance of the continues learning and development in the organisation(Greenberg and et.al., 2018). Purpose Purpose of this briefing paper is to share the information and tell the importance of the continues learning and development in the organisation for the sustainable business in the market Subject 1.Organisational and individual learning 2.Training and development 3.need for continues learning and professional development Background and importance Organisational learning and development is very important for the high town housing company in order to make more profit in the market by attract more customers and investors to the company. This will be done by providing continues learning and development in the organisation. For this HR manager of the high town conduct training program to enhance the skill and competency of the employees. This training is only conduct within the organisation and by the organisation with the help of the trainees of the company as according to their job role. Individual learning is refer is the learning plan and adjustment in their personal strategies to make improvement in their personal skills. Organisational learningIndividual learning organisationdevelopmentfocusonthe professional development of the employees and individual development and training focus onitspersonaldevelopment.This organisationaltraininganddevelopmentis provided by the HR professional of the high townassociation.Andtheyhavedifferent training program according to the job role. Whereas individual not have any specific role, they just want to enhance their personality as whole. And strategies for their personal skills and knowledge improvement. Learner cycle model:
This is the model of continues learning and developing skill. This theoretical model of learning and developing play vital role in construction of knowledge. This occur when someone creates experimental transformations (Experiential Learning Cycle Model,2019). This cycle includethe four stages of learning, which are: Concrete learning, reflective learning, abstract conceptualization and active experimentation. In this learner enters into the new experience or engage with the existing experience them they reflect their new experience from understanding and then through the reflection learner generates its new concept and ideas that work on the concepts and lastly learner concluded, what and how can they apply those ideas in other situation (Essential HR Manager Skills and Competencies,2019). Concrete experience is the new experience and situation in the high town. reflective learning – This is the reflection of the new situation. abstract conceptualization – new experience gives new ideas to handle new situation. active experimentation – Those new ideas can be apply in future in different situation. Employees of the high town can use this cycle to develop their experience and identify the new ideas and skills and knowledge. Which they can use in the new situation handling in the high town association to gain the maximum profit from market and to increase the productivity. Need for continuous learning and professional development Continues learning and development is very important for the high town housing association as to enhance the skills and knowledge in continues basis. By improving their skills and knowledge, employees of the high town can increase the productivity and they can provide the best build houses at lowest price to the customers, and give the returns of their profit to their shareholders. In this way, continues learning and development is important. This will be done by the learning cycle model, and help to increase the productivity of the employees. CONCLUSION From the above report it has been concluded thatdifferent skills, knowledge and behaviour is needed to the HR professionals of the high town.personal skills knowledge and behaviourHRadvisorisbeingimprovedwiththehelpofthepersonalskillauditand professional development plan what skills knowledge they need in their career development. This also be concluded from the briefing table continues learning and development help in the continuous learning in the company.
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SECTION 2 Introduction This will include thehigh performance working to create the value in the organisation by reducing cost, and improving the productivity and as well as creating value for the employees. This section will include the key elements of the HPW system and how this system works in organisation. This will also explain how employees of high town can use HPW to improve organisational performance to achieve target. Further more this will explain how performance management,collaborativeworkingandeffectivecommunicationcansupporttohigh performance in the high town housing association. A. Key elements of High performance working system High performance working system is the set of management practices which is created in order to build environment where employees are get involved and and take responsibility at great extent. This construct with different HR practices, process, employee's knowledge, skill to the organisation. Training– High town association provide the high training to the employees in order to enhance their skills and knowledge of the employees. This training program help the high town association by increasing skills of the employees, that they can increase the productivity of the company and also help to satisfied their customers need by providing best services to them. Incentives or compensation– Incentives and compensation helps and motivate employees to work effectively and also help the high town by their effective work. Employees work effectively and efficiently to get more incentives and help to create high and good working environment in the organisation and attract them to participate more in the operations. Technology– Technology also play important role in the high town association, with the help of the technologyemployees can work effectively and within the time. And help to get best resources that help to get work done in minimum time. Selective hiring-Selective hiring by the HR professionals of the high town housing company done by critically identify the skills and knowledge of the employee that is best suited for the vacant post in the company, that can help in growth of the company.
B. Use of high performance working for improving organisational performance High performance working system the high town association to develop and improve the culture and environment of the organisation as it focusing on the providing the the best training to their employees in order to increase their performance and and with his increase the productivity of the employees in the high town. It improves their skills and knowledge. Training also helps the company in getting effective work and can submit all their projects before deadline. When employees do their work in effective manner then it creates a good image of the company in the market. With the help of the high performance working skill high town association can improve the working ability of the employees and also by increase the effectiveness and efficiency of the employees, decision-making ability of the employees also improved. By this HR professionals can make effective decision in order to get clear vision and goals to obtain maximum profit in the housing business to provide homes at lowest price in the market(Thompson, 2018). By selective hiring HR manger of the high town get the best employees in their organisation that work effectively and increase the productivity of the organisation. When company focuses on selective hiring and when they select the best candidate then it helps them in achieving their goals in effective manner. The best and suitable candidate do not require training that also reduce the cost of the company. By hiring the best candidates it also provide the best servicestoitscustomerswhichcanincreasetheirsalesandalsoimprovetheiroverall performance. This selective hiring help the employers of the high town association to get best employees of the company that help to deliver best housing services to the customers and gain more profit. By selective hiring employer only hire potential and experienced employees that positively affect business of the high town. C. Explaining to what extent that how HPW practices enable for better skill utilization in High town Housing High-performance working system is the HR management practice which consist of different HR practices, employee's skills and knowledge with the aim of the build new tasks. All such practices of high performance working can encourage individual to get the work done in very effective manner and appropriately, this help to in High performance working practices or activities of the High town Housing association. High performance working system also enable
the effectiveness of the employees and this help the high town association to get their work done in time and this increase the productivity of the organisation. This high performance working also help to increase the competitive advantage of the company in the housing market. HPW also helps to improve the labour productivity, reduce employee absenteeism, employee turnover as well as the financial well being of organizations. This very effective for High town Housing Association to sustain employee morale and their interest towards the company objectives. Despite that, in order to enhance the employee’s focus or professional interest, they need to give some employee benefits, adopt reward schemes and new developing task to build up the new form of developing opportunity to take the work more effectively (Cunha and et.al., 2018). high performance working use all the available resources in the company to increase the performance of the employees. High performance working system also help to organisation by using all the resources available in the high town and also make available necessary resources, and with this employees can increase productivity of the employees. And help to produce more effective results and services of the housing society. This create the healthy cultural environment in the organisation. This help to build the sustainability of the housing business in the market among the customers. HPW build the good relationship between employer and employee that is also must have required to sustain the conflict free management. Overall, High town Housing should acquire the HPW practices so that they also perform better in the working environment. D.Waysinwhichperformancemanagement,collaborativeworkingandeffective communication support High performance culture Performance management: Employee productive performance or ways they perform within the High town Housing can decide its potential capabilities. This directly reflect the individual performancemanagementthatenablecompanytoaccomplishthecompanystandards. Performance management ensure the employee productivity and their level towards the work performance. High performance culture provides a company with its single greatest weapon. Thatcreatesthecompetitiveadvantageforthecompany.Performancemanagementget influenced by employee commitments and goals towards the goals and opportunities. High performance also helps to create the empowerment and authority to build a great working culture to make the long range of styles. Improving the leadership capability across all levels helps to determine the working environment goals and objectives. Besides, that it
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generates profit revenue for the company and build up the effective team building around the company(Nelson, 2019). Collaborative working:Collaborative working refers to work in a team or to work together in order to accomplish the common task and objective of the high town(Oinas-Kukkonen and Harjumaa, 2018). This collaborative working help to increase the high performance working of the employees as they eliminate the errors from the work, when members help each others. This also increase the mental health of the employees by eliminating the work pressure and employees work effectively and increase their performance. When employees working together this help the task to accomplish within the time and increase productivity as they can do more task collectively. Strong relation also being establish that create healthy and positive environment in the high town association. Effective communication:Effective communication in the high town help to increase the high performance working of the employees. As it helps to share information and with those information further operation can be done. Effective communication help to better understanding of the vision mission and objective of the high town and this help to employees to get their job role and work accordingly(Colloms, 2018). For example: with the help of the effective communication, management of high town can influence employees to follow there strategies. And employee's communication influence more customers to buy homes. CONCLUSION From the above briefing it has been concluded thathigh performance working system help the employees to improve their performance, as it consist of the key elements that help organisation and employees to increase its working efficiency and effectiveness by providing training and by selective hiring for the company. This also been concluded that high performance working system help high town association to better utilisation of the skills. Lastly this has analysed that performance management, collaborative working and effective communication support the high town association in its objective to build 300 new house at lowest price for the needed people.
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