Developing Individuals, Teams and Organisations
Added on 2020-12-18
23 Pages4514 Words353 Views
Developing Individuals,Teams and Organisations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1.............................................................................................................................................1P1 Professional knowledge, skills and behaviour required to HR .............................................1P2 Analyses personal skills audit for an employee to identify training and development ........3TASK 2............................................................................................................................................4P3 Difference between Individual learning and Organisational learning...................................4P4 Need of continuous learning and professional development.................................................6TASK 3............................................................................................................................................7P5 HPW contributes to employee engagement and competitive engagement............................7TASK 4............................................................................................................................................8P6 Different approaches to performance management...............................................................8CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONDevelopment is essential for employees as well as company performance in anorganisation. This is very crucial so this will help in carry out various changes in their values,practices and cultures. When firm does not fully concentrate on their development so they are notable for maintain their position in the large market place. In this report, individual developmentis depend on employees but team development is based on company managers. If team willformulated so it is necessary to them is to contribute in their development and growth of anorganisation. The report is based on Whirlpool company in which they play an important role inteam and organizational development which evaluating high performance team, highperformance work practices( Boer and et. al. 2017) . The main purpose of this project is tounderstand skills, behavior, knowledge, inclusive learning elements and performancemanagement. TASK1P1 Professional knowledge, skills and behaviour required to HR It is very necessary for HR officer to have appropriate skills, knowledge and behaviourfor the development of individuals and achieving objectives of the organisation. For attainingbusiness goal every person and department is responsible like HR department or HRprofessional. Human resource of organisation have a broad range of roles and responsibilitieswhether small or large business. He or she performs many duties in the organisation liketechnical specialist, advisor and leader/manager. Human Resource professional create a balancebetween staff by developing a skills through proper training and development.Continuing professional development (CPD) is required to every staff of the organisation.CPD is the documented process of developing skills, knowledge and experience which wasbeyond initial training can be done formal or informally (Norros 2014). It is approach whichprofessional take to learn new things and to acquire skills .Individual experience and learn thingto apply in different situation of the organisation.Skills required to HRConflict management: Basic responsibility of HR is to solve the dispute or grievancesbetween employees and the authorities or between different employees of theorganisation. For performing these activities they need to have skills regarding
negotiation and mediation so that they can help others at time of conflict. Employeesshould solve these problem with maturity and concerning all individual in theorganisation.2
Multi tasking: HR have to perform various responsibilities in a business which changesday to day.It is very necessary for professional to have capability of performing differentactivities at a time. In whirlpool HR professional manage compensation, trainingprograms,job advertisement,employees grievance and time to effective performance ofthe organisation (Knipfer and et. al., 2013). He or she need to calm in pressure situationswhether employee grievances or management issue with recruitment process.Communication- HR should be very good in communicating things to variousdepartment otherwise business not able to achieve organisation objectives. He or she isresponsible for maintaining harmony between different level as they are the mediatorbetween top level and low level.Knowledge required to HR in the organisationManagement theories- Knowledge of business and and management theories andprinciples help in making strategies, plans ,resource allocation ,leadership techniques andthe coordination between employees and resources. In whirlpool human resourcemanager contain all the above knowledge to perform task.Legislation: For HR manager is is very necessary to have the knowledge of law,legalcodes,court precedents, government rules and regulation,agency rules and so on.Whirlpool follow all the laws and regulation for providing better conditions to employeesin the organisation. The respective company use health and safety law for keepingsecured environment in the premises ( Mac donald2017).Behavior of HR Team Work: Team work is very essential part of every business. For hr professionaldistribution of work between the team bring the desired result in business. Working witha team able to achieve the objectives on time and have a positive impact on whirlpoolbusiness.Customer service: For better customer service they always asses the quality of servicesand the satisfaction level of individual. In whirlpool HR manager focuses on the theservices provided to the customer by the employees.Equality: To make business successful is very necessary that HR follow equality amongevery employee of the organisation .If equality is not followed than it bring conflict3
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