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Developing Individuals, Teams and Organisations - Whirlpool Assignment

   

Added on  2021-01-02

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Developing Individuals, Teamsand Organisations

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Identify professional skills, knowledge and behaviour required by HR Professional......3P2 Personal skills audit and professional development plan..................................................5TASK 2............................................................................................................................................9P3 Difference between individual and organisational learning & training and development9P4 Need of continuous learning and professional development in sustainable businessperformance..........................................................................................................................10TASK 3..........................................................................................................................................13P5 State how HPW contribute to employee engagement and competitive advantage.........13TASK 4..........................................................................................................................................14P6 Different approaches of performance management and their contribution....................14CONCLSUION..............................................................................................................................16REFERENCES..............................................................................................................................17

INTRODUCTIONEmployees forms the building block, the most important resources that are available withany company. Thus to be competitive and attain sustainability, it is requisite for organization tocontinuously develop and improve collective and individual capabilities of its people. This helpsfirm to align efforts of its proficient team towards contributing in its specific objectives and alsoto build an organization culture that encourages everyone to work above the line and holdthemselves accountable for completing their assigned tasks with best of their capabilities. Thereport is based on the case study of Whirlpool, an American multinational company that deals inmanufacturing and marketing of home appliances (Aarons, Hurlburt and Horwitz, 2011). It wasfounded in 1911 with its headquarters in Benton Charter Township, US. The assignment willidentify skills, knowledge and behaviour required by an Hr professional and will determinedifference between individual and organizational learning. Also concept of HPW will bediscusses along various performance management approaches. TASK 1P1 Identify professional skills, knowledge and behaviour required by HR ProfessionalThe main prominent factor that significantly contributes in enhancing proficiency of HRofficial is an array of knowledge, skills and capabilities to handle various complex situations.These KSA are the core competencies that enables HR officials of Whirlpool to manage varietyof personalities, deal with conflicts, mentor others, hire people and so on. Thus ultimately itsupports Whirlpool to get an edge over its competitors by building and managing a dedicatedteam of professionals that are working autonomously in attaining firm's objectives bysuccessfully undertaking their roles and responsibilities (Bolman and Deal, 2017). Thus, in thisregard managers of Whirlpool make use of CPD model: CPD MODEL: It could be describes as the procedure of tracking and recording KSB andexperience acquired by an employees by both formal and informal means while working in anorganization. It assists managers of Whirlpool to record, review and reflect learning of theiremployees and to further update and develop their professional competencies. The mainobjective of applying this CPD model is the professional growth and development of workforceby ensuring that there is continuous up gradation of KSB in relation to present set standards ofthe same area of work. It further forms important criteria to plan and design suitable training and

development program for employees to overcome their current lacking and weaknesses.Mentioned below are some skills that are essential for HR officer of Whirlpool to posses: Skills: Multi-tasking Skills: HR is a field that is subject to various responsibilities that mightchange on day to day basis. For instance,HR officers of Whirlpool need tosimultaneously manage job advertisement. Compensation, training programs, interviewsand grievances. For all these functions it I requisite to have skills to manage time andmulti task to perform well in their job (Choi and Ruona, 2011).Conflict Management: To redress conflicts between employees and management orbetween different workers forms yet another core responsibilities of an Hr officer. Thus,to undertake this role it is highly essential for Hr officers of Whirlpool to havenegotiations skills and patience that they enables them to solve problems at workplace. Knowledge: Communication skills : Hr officers of Whirlpool are requisite to act a liaisons betweenemployees and other managers. Thus they are required to have command on written andoral communication skills as they are responsible to clearly share information related tocompany policies, norms, new changes etc. to entire workforce (Hartnell, Ou andKinicki, 2011.). Being it sending emails, preparing speeches, conducting interviews oraddressing a training session it is highly essential for Hr officers to be comfortable,speaking clearly and confidently.Law and government: Whirlpool being multinational firm is subject to adhere bylegislation and norms enforced by governments of various nations. Thus, Hr officers ofcompany are responsible to have thorough knowledge related to all legal codes,democratic political process, agency rules etc. Behaviour:Transparency and trustiness : HR officers of Whirlpool are expected to conduct theirjob responsibilities by being fair and professional in handling issues related tocompensation and benefit, employees personal problems, violation of company;spolicies etc. without showing any biasness or under any due consideration. It is requisitefor Hr officers to maintain total transparency by speaking honestly, openly and ensuring

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