Developing Individuals, Teams and Organisations

Developing Individuals,
Teams and Organisations

Table of Contents
INTRODUCTION...........................................................................................................................3
SECTION 1......................................................................................................................................3
TASK 1............................................................................................................................................3
P1) Analyse suitable skills, behaviour along with professional knowledge for HR managers...3
P2) Develop personal skills audit and personal development plan for given job role................5
TASK 2............................................................................................................................................7
P3) Discuss different between individual and organisational learning & training and
development................................................................................................................................7
P4) Evaluate the need of continuous learning and personal development plans for effective
business performance..................................................................................................................8
SECTION 2......................................................................................................................................9
TASK 3............................................................................................................................................9
P5) Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation...............................................9
TASK 4..........................................................................................................................................10
P6) Evaluate different approaches to performance management (e.g. collaborative working),
and demonstrate with specific examples how they can support high- performance culture and
commitment ..............................................................................................................................10
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14

INTRODUCTION
In business sector, continuous growth and development of both individuals as well a team
are required to attain predefined goals and objectives (Passos, Araújo and Volossovitch, 2016).
There are several functions carried out by companies on regular basis which need higher
expertise, knowledge and skills. The current report is about Hamleys, that is renowned toy
retailer based on UK. It is a multinational company that was founded in the year of 1760 and
currently owns nearly 90 franchises globally. report comprises about professional skills,
knowledge as well as behaviour that need to be perform by HR managers. In addition, a personal
development plan along with the concept of HPW and various approaches of performance
management have been also included in the following report.
SECTION 1
TASK 1
P1) Analyse suitable skills, behaviour along with professional knowledge for HR managers
Human resource managers are crucial part of an organization as are responsible to
manage work force in an efficient manner to accomplish predefined goals and objectives. There
are some skills, potential and knowledge are required for managers to operate business
effectively. In reference of Hamleys, some essential skills are given as under:
Interpersonal skills: It is a crucial skill which helps HR managers to interact with others
in an efficient manner (Gray and Jones, 2016). With this, they are able to deal with several
problems arise at work place and maintain effective coordination among employees.
Communication Skills: Here, HR managers are responsible to communicate necessary
information, policies and strategies to subordinates that is essential to get minimize ambiguity &
disputes at work place.
Recruitment and Selection: It is essential for managers to hire a potential candidate who
will be able to perform assigned task in an efficient manner to achieve desired goals. Therefore,
HR managers are required to have this skills to select most suitable applicant for job opening.
Behaviour:
Here, Behaviour is also important for HR professionals as it helps to undertake various
business functions effectively. There are certain kind of behaviour prevailing at work place

which need to be follow by both individuals as well as managers to attain desired goals. In
reference of Hamleys, it is given as under:
Collaborative behaviour: There are several individuals work together in an organization
to attain predefined objectives. It is essential for HR managers to maintain mutual understanding
in order to take better decision. This behaviour also helps to reduce down conflicts and disputes
arise at work place.
Willingness to help/ Support: It is an another important behaviour of HR personnels as
they are supposed to help employees in best possible way (Al Saifi, Dillon and McQueen, 2016).
In addition, managers also provide support to work force to resolve grievance and constraints
arise at work place.
Knowledge:
Technical Knowledge: Nowadays, there are certain soft wares are followed by
organizations to undertake various HR functions effectively. It is related to various tools,
applications which assist managers to perform assigned activities best possible manner. For
instance, there are a system called Manage our application tracking which are used by respective
company to provide better training facilities to employees. So, managers are required to have
proper knowledge of various soft wares and tools to perform task effectively in minimum
possible cost.
Laws and Regulations: There are several rules and regulations have been formulated by
higher authorities to ensure safety and security of work force in organization. Here a Atlas
platform is being used by Hemlays company to protect individuals who are working within
company (Lindon and Brodie, 2016). It is essential to eliminate the risk of legal disputes and
maintain higher brand image of organization. Therefore, it is essential for HR managers to have
exponential knowledge of laws and compliances.
HR System: There are a predefined HR system is followed by an organization to
maintain positive environment at work place. It comprises several activities such as recruitment,
selection, training, development and more that is essential to follow in an efficient manner. So,
managers are required to have appropriate knowledge of HR system adopted by company to
accomplish desired goals.
Knowledge of Payroll: Human resource manager prepare salaries for the individuals who
are working in organization. For this, they are required to have proper knowledge about payroll