Developing Individuals, Teams and Organisations

Developing Individuals, Teams and
Organisations
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Table of Contents
INTRODUCTION...........................................................................................................................3
SECTION 1......................................................................................................................................3
TASK 1............................................................................................................................................3
P1) Analyse suitable skills, behaviour along with professional knowledge for HR
managers.....................................................................................................................................3
P2) Develop personal skills audit and personal development plan for given job role................5
TASK 2............................................................................................................................................7
P3) Discuss different between individual and organisational learning & training and
development................................................................................................................................7
P4) Evaluate the need of continuous learning and personal development plans for effective
business performance..................................................................................................................8
SECTION 2......................................................................................................................................9
TASK 3............................................................................................................................................9
P5) Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................10
TASK 4..........................................................................................................................................10
P6) Evaluate different approaches to performance management (e.g. collaborative
working), and demonstrate with specific examples how they can support high-
performance culture and commitment .....................................................................................10
CONCLUSION..............................................................................................................................13
REFRENCES 14
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INTRODUCTION
In business sector, continuous growth and development of both individuals as well a
team are required to attain predefined goals and objectives (Passos, Araújo and Volossovitch,
2016). There are several functions carried out by companies on regular basis which need
higher expertise, knowledge and skills. The current report is about Hamleys, that is renowned
toy retailer based on UK. It is a multinational company that was founded in the year of 1760
and currently owns nearly 90 franchises globally. report comprises about professional skills,
knowledge as well as behaviour that need to be perform by HR managers. In addition, a
personal development plan along with the concept of HPW and various approaches of
performance management have been also included in the following report.
SECTION 1
TASK 1
P1) Analyse suitable skills, behaviour along with professional knowledge for
HR managers
Human resource managers are crucial part of an organization as are responsible to
manage work force in an efficient manner to accomplish predefined goals and objectives.
There are some skills, potential and knowledge are required for managers to operate business
effectively. In reference of Hamleys, some essential skills are given as under:
Interpersonal skills: It is a crucial skill which helps HR managers to interact with
others in an efficient manner (Gray and Jones, 2016). With this, they are able to deal with
several problems arise at work place and maintain effective coordination among employees.
Communication Skills: Here, HR managers are responsible to communicate
necessary information, policies and strategies to subordinates that is essential to get minimize
ambiguity & disputes at work place.
Recruitment and Selection: It is essential for managers to hire a potential candidate
who will be able to perform assigned task in an efficient manner to achieve desired goals.
Therefore, HR managers are required to have this skills to select most suitable applicant for
job opening. It is monitored that interviewing skills are used by HR managers during
recruitment and selection of a potential candidate. It will help them to gather necessary
personal and professional information from candidates.
Behaviour:
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Here, Behaviour is also important for HR professionals as it helps to undertake
various business functions effectively. There are certain kind of behaviour prevailing at work
place which need to be follow by both individuals as well as managers to attain desired goals.
In reference of Hamleys, it is given as under:
Collaborative behaviour: There are several individuals work together in an
organization to attain predefined objectives. It is essential for HR managers to maintain
mutual understanding in order to take better decision. This behaviour also helps to reduce
down conflicts and disputes arise at work place.
Willingness to help/ Support: It is an another important behaviour of HR personnels
as they are supposed to help employees in best possible way (Al Saifi, Dillon and McQueen,
2016). In addition, managers also provide support to work force to resolve grievance and
constraints arise at work place.
Knowledge:
Technical Knowledge: Nowadays, there are certain soft wares are followed by
organizations to undertake various HR functions effectively. It is related to various tools,
applications which assist managers to perform assigned activities best possible manner. For
instance, there are a system called Manage our application tracking which are used by
respective company to provide better training facilities to employees. So, managers are
required to have proper knowledge of various soft wares and tools to perform task effectively
in minimum possible cost.
Laws and Regulations: There are several rules and regulations have been formulated
by higher authorities to ensure safety and security of work force in organization. Here a Atlas
platform is being used by Hemlays company to protect individuals who are working within
company (Lindon and Brodie, 2016). It is essential to eliminate the risk of legal disputes and
maintain higher brand image of organization. Therefore, it is essential for HR managers to
have exponential knowledge of laws and compliances.
HR System: There are a predefined HR system is followed by an organization to
maintain positive environment at work place. It comprises several activities such as
recruitment, selection, training, development and more that is essential to follow in an
efficient manner. So, managers are required to have appropriate knowledge of HR system
adopted by company to accomplish desired goals.
Knowledge of Payroll: Human resource manager prepare salaries for the individuals
who are working in organization. For this, they are required to have proper knowledge about
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